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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

August 01, 2020

He was nice, personable, and explained everything thoroughly. They got me in on time and service was quick and easy. He provided information for future services. More

by smware
Recommend Dealer
Yes
Employees Worked With
Ariq Williams
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It makes us so happy to hear how great of a job Ariq is doing already! Thank you so much and please let us know how we can help in the future!

August 01, 2020

My advisor showed concerns about the issues that were going on and was professional during my discomfort unlike Landmark Dogde this was a better experience More

by byers.darius
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm very happy to hear that! These guys are amazing and truly care whole heartedly! Thank you so much and please let us know how we can help out in the future!

August 01, 2020

My service advisor was very helpful and courteous. The service was much faster than I expected. When my service was completed, my receipt was thoroughly explained. More

by THERESA.ANDERSON
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is the man with the plan! Hes truly an awesome guy and cares about everyone so much. Thank you for your business and welcome to the Hendrick family!

August 01, 2020

The sales staff was extremely helpful and friendly, Steve and Sharon were wonderful to work with. The dealership had a lot of cars to choose from and met our every need in buying a used car. More

by HAILEEFORTHOFER
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Sharon Hester
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm very happy to hear that! These guys are amazing and truly care whole heartedly! Thank you so much and please let us know how we can help out in the future!

July 31, 2020

Unfortunately I have to give a poor review based on numerous factors. The service associate was nice but that was where it ended. It took over 3.5 hours for the service to be completed on my car which More

by bcowgill21
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Dec 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, my name is Taylor Stewart And I’m the customer service director here. I would love the chance to resolve this issue, if you could contact me back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 31, 2020

Janice was great. Got everything I needed as quick as possible. There was a miscommunication on the phone with the final numbers but Allan made sure that they were honored. Would work with.l both aga More

by catseye1970
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Janice Curry
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for giving us that second chance to make things right with you! Pease let us know how we can help out in the future and welcome to the Hendrick family!

July 31, 2020

Poor service. Took too long to diagnose the issue. Car was there for 4 days. Disappointing, this place use to be reliable and fair but has gone downhill in the past yr or so. More

by Dave
Recommend Dealer
No
Employees Worked With
Katey Sages
Dec 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, my name is Taylor Stewart And I’m the customer service director here. I would love the chance to resolve this issue, if you could contact me back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 31, 2020

They are always courteous, efficient, and professional in how they do business with me. I purchased my car there and have had all my services done there. More

by 123poston
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm so happy to hear that! Thank you so much and welcome to the Hendrick family!

July 31, 2020

Nick Singh was great help! Very friendly from start to Nick Singh was great help! Very friendly from start to finish & he explained everything step by step! Thank you all for your kind service. Very happ More

by Lupita
Recommend Dealer
Yes
Employees Worked With
Nick Singh, Omar Chabolla
Aug 04, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nick has such great energy and he shows that everyday! Thank you so much for the chance to earn your business!

July 31, 2020

unknowledable ,poor customer service ,Lack of empathy, unknowledable ,poor customer service , Lack of empathy, lazy just people who say no..and get a check. Stupid,if the manager know any of this so is he More

by LISIAHOLLINGS
Recommend Dealer
No
Employees Worked With
Ariq. .... A joke if he actually get a check., Brett Coggins
Dec 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, my name is Taylor Stewart And I’m the customer service director here. I would love the chance to resolve this issue, if you could contact me back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

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