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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 16, 2020

By for the worse experience I have ever had at that dealership and I have had a least 2 more before now.i will never have my car service there again More

by JGOSSET9
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jul 31, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! my name is Taylor Stewart and I'm the customer service director here! I would love to help solve this issue for you. If you could please give me a call back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 16, 2020

After couples phone calls from the Big boss ( Manáger, After couples phone calls from the Big boss ( Manáger, Supervisor’s ,etc. ) To make the things right... yes 4 stars is good . Debería haber sid More

by YOUNGLLC01
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Taylor Stewart, Carlos Santiago, Matt Mazza
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much and please let us know how we can help out in the future!

July 16, 2020

Our sales men was amazing. Great job Matt. Wonderful customer service. Very helpful and nice. He listened to what we wanted and did exactly just that! More

by BETH.TEKLE
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Matt Mazza
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Matt is great and has a ton of product knowledge! Thank you so much Beth I know matt truly appreciates your kind words!

July 16, 2020

I only came for an oil change, the service was great I didn't receive any snacks or anything but that's fine.The associate that helped was friendly and answered all my questing More

by marquette.redwine83
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible! Thank you so much for recognizing that and giving us the opportunity to earn your business!

July 16, 2020

Customers should not chase after dealer’s staff. Attention to customer’s need should be first. Courtesy call for update should be considered by all staff. More

by Jaylee1070
Recommend Dealer
No
Employees Worked With
Steve Ostrovich, Sharon Hester
Jul 31, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, my name is Taylor Stewart And I’m the customer service director here. I would love the chance to resolve this issue, if you could contact me back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 15, 2020

Very friendly staff, Sha’ron Hester was the best, very attentive to our wants in a car and did her very best to make everything work out for us!! Tyler was very friendly and kept us busy talking while we More

by REEVES_DALLAS
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Jul 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for the kind words and hospitality when I came to get paperwork signed Dallas! Give our best wishes to the goat and please let us know how we can help out in the future, Thank you and congrats on the new Jeep!

July 15, 2020

I Was quite impressed with the my salesperson. It was a only a couple hours of Processing and I was really happy about that. They did practice social distancing within the seats, Thank You More

by jacqueline.parker
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Jul 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We loved talking with you so much Jaqueline! You know who to all if you eve need anything at all. Thank you for the great review and congrats!

July 15, 2020

Smooth service trip, no complaints. Aleshia was very friendly and took good care of us. Had a bad experience at the Palmer Location, but no issues at the Hendrick location. Will be returning . More

by SARAMARKS7
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to stick our neck out above the competition so that's always a great thing to hear! Thank you so much for the great review!

July 14, 2020

I wasn’t happy with the service I received. I initially came for two motor mounts and after my service I still felt noise in my vehicle. I was told it was because my oil pressure sensor needed to be replac More

by afgriffin60
Recommend Dealer
No
Employees Worked With
Ariq
July 14, 2020

I was very happy with the way Jeffrey made us fell Comfortable buying a truck, His customer service was right on point. I would come back and do Do business with him again. I love the way he was not s More

by Charles Layson
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jeff is such a great person and he continues to show that everyday! I'm so happy he was able to give you such a great experience, we strive to stand above the crowd when it comes to customer service so thank you very much for your kind words!

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