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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

July 16, 2020

After arriving to a scheduled appointment and not having the parts available, this disappointing experience actually turned out to be allright. The sales girl was great. More

by msdebbie68
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Mark Jorsling, Shekhar Gosai, Aleshia Kincade, Brandon Hawthorne
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for giving us the chance to turn your experience around and make up for it with care! Thank you also for staying a part of the Hendrick family!

July 16, 2020

Katey surges Helps you understand the deals, very knowledgeable and quick. I would recommend to anybody. helped me get a good deal on an oil package. More

by n.hood2347
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Wes strive to be as fast and efficient as possible while also providing our customers with a great experience and it sounds like Katey did that for you! Thank you so much for the opportunity to earn your business and please let us know how we can help out in the future!

July 16, 2020

Timely and good service ; got car in and out with no issues even when early for appt ; text status tracking is a nice feature for customer More

by kkmock
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great experience! I'm so happy lance was able to do that for you and please let us know how we can help in the future, Thank you!

July 16, 2020

Everyone nice and helpful when I was getting oil change n tire rotation my tech that greeted me when I came in was very knowledgeable about my account and friendly Thanks More

by lcsmooth14
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much and please let us know how we can help out in the future!

July 16, 2020

By for the worse experience I have ever had at that dealership and I have had a least 2 more before now.i will never have my car service there again More

by JGOSSET9
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jul 31, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! my name is Taylor Stewart and I'm the customer service director here! I would love to help solve this issue for you. If you could please give me a call back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 16, 2020

After couples phone calls from the Big boss ( Manáger, After couples phone calls from the Big boss ( Manáger, Supervisor’s ,etc. ) To make the things right... yes 4 stars is good . Debería haber sid More

by YOUNGLLC01
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Taylor Stewart, Carlos Santiago, Matt Mazza
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much and please let us know how we can help out in the future!

July 16, 2020

Our sales men was amazing. Great job Matt. Wonderful customer service. Very helpful and nice. He listened to what we wanted and did exactly just that! More

by BETH.TEKLE
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Matt Mazza
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Matt is great and has a ton of product knowledge! Thank you so much Beth I know matt truly appreciates your kind words!

July 16, 2020

I only came for an oil change, the service was great I didn't receive any snacks or anything but that's fine.The associate that helped was friendly and answered all my questing More

by marquette.redwine83
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible! Thank you so much for recognizing that and giving us the opportunity to earn your business!

July 16, 2020

Customers should not chase after dealer’s staff. Attention to customer’s need should be first. Courtesy call for update should be considered by all staff. More

by Jaylee1070
Recommend Dealer
No
Employees Worked With
Steve Ostrovich, Sharon Hester
Jul 31, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, my name is Taylor Stewart And I’m the customer service director here. I would love the chance to resolve this issue, if you could contact me back at 770-495-6100 or you can reach me on my cell at 678-789-1144. Thank you and I hope to hear from you soon!

July 15, 2020

I Was quite impressed with the my salesperson. It was a only a couple hours of Processing and I was really happy about that. They did practice social distancing within the seats, Thank You More

by jacqueline.parker
Recommend Dealer
Yes
Employees Worked With
Jeffrey Popadiuk
Jul 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We loved talking with you so much Jaqueline! You know who to all if you eve need anything at all. Thank you for the great review and congrats!

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