
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Every employee was friendly, and charismatic. The process was fun and fast. Overall I had a great experience and meet some experienced professionals who represents the company well. process was fun and fast. Overall I had a great experience and meet some experienced professionals who represents the company well. More
Wonderful experience with many friendly & wonderful folks. I requested bed cover & mud guards which were installed before picking up the truck. Plenty of directions from sales in pre-order process. folks. I requested bed cover & mud guards which were installed before picking up the truck. Plenty of directions from sales in pre-order process. More
Bought a new Gladiator from them. The team of Carlos Santiago and Steve O and all others involved were great to deal with. If you are looking to buy a new Jeep come see these guys at Hendricks. Santiago and Steve O and all others involved were great to deal with. If you are looking to buy a new Jeep come see these guys at Hendricks. More
We had an excellent experience at Rick Hendrick. We told them what we were looking for and what we could afford and they made it happen. They were professional and kind throughout the whole process. them what we were looking for and what we could afford and they made it happen. They were professional and kind throughout the whole process. More
Brett is always awesome! He always makes sure to keep me updated on my vehicle throughout the process. I won’t take my Jeep to any other dealer to be serviced! Keep up the great work Brett! updated on my vehicle throughout the process. I won’t take my Jeep to any other dealer to be serviced! Keep up the great work Brett! More
Great experience and very helpful team! We will definitely come back the next time we are looking for a new car! Thank you everyone who helped definitely come back the next time we are looking for a new car! Thank you everyone who helped More
I was shocked and disappointed that no employees wore masks. I never felt safe. It took 3.5 hours for an oil change and battery test. Way too long to be waiting in a business that cares so little for the masks. I never felt safe. It took 3.5 hours for an oil change and battery test. Way too long to be waiting in a business that cares so little for their customers’ health and safety. I will have to think long and hard before I return to this dealership again. More
Recently had major repairs to my SRT Grand Cherokee, Katey Sages handled the entire process and she is excellent and very customer focused. This was a very difficult failure, required a lot of finesse a Katey Sages handled the entire process and she is excellent and very customer focused. This was a very difficult failure, required a lot of finesse and special handling and the dealership worked with me to an acceptable solution. Katey even came in on her day off when I picked up the Jeep, very dedicated individual. I am most impressed with Katey and the dealerships handling of this driveline repair on my SRT. More
My son and I got to Rick Hendricks dealership.. we knew what we wanted before we got there. Everyone there were nice and professional. Brandon done a excellent job getting us taken care of I would recommen what we wanted before we got there. Everyone there were nice and professional. Brandon done a excellent job getting us taken care of I would recommend the dealership And Brandon Hawthorn to anyone. And that’s wanting a dodge product. Thanks for the good job you all done for us. More
I have been fighting with the dealership to get my spare key and i am tired of the run around and lack of customer service. i want my spare key and for the situation to be handled not just thrown on the bac key and i am tired of the run around and lack of customer service. i want my spare key and for the situation to be handled not just thrown on the back burner and ignored. More