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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 13, 2020

Every employee was friendly, and charismatic. The process was fun and fast. Overall I had a great experience and meet some experienced professionals who represents the company well. More

by sherardreddick
Recommend Dealer
Yes
Employees Worked With
Ruben De La Mora was also helpful throughout the process., Nick Singh
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nick Singh is awesome and has so much positive energy it radiates off of him everyday! I know Nick appreciates the great review and thank you so much for your business!

July 13, 2020

Wonderful experience with many friendly & wonderful folks. I requested bed cover & mud guards which were installed before picking up the truck. Plenty of directions from sales in pre-order process. More

by Golfer1919
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Justin Woods
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It makes us so happy you feel that way! We always try our hardest to get things done in a timely manner so its always nice when that's genuinely appreciated. Thank you so much for the great review and for your business! Please let us know how we can help out in the future!

July 13, 2020

Bought a new Gladiator from them. The team of Carlos Santiago and Steve O and all others involved were great to deal with. If you are looking to buy a new Jeep come see these guys at Hendricks. More

by iconicdesign
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Carlos Santiago
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Your recommendation means everything to us Chris! Thank you so much and thank you for staying member of he Hendrick family!

July 13, 2020

We had an excellent experience at Rick Hendrick. We told them what we were looking for and what we could afford and they made it happen. They were professional and kind throughout the whole process. More

by Rhonda Rose
Recommend Dealer
Yes
Employees Worked With
Mrs. Love, Mark Jorsling, Brady Sullivan
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We always strive to work within our customers budget and be sure to find them the car they want that matches their needs! I'm so glad we were able to do just that for you Rhonda and please let us know how we can help out in the future!

July 12, 2020

Brett is always awesome! He always makes sure to keep me updated on my vehicle throughout the process. I won’t take my Jeep to any other dealer to be serviced! Keep up the great work Brett! More

by NZINGA.GOCKING
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is always awesome! He always makes sure to keep me...

July 12, 2020

Great experience and very helpful team! We will definitely come back the next time we are looking for a new car! Thank you everyone who helped More

by DREWROYAL
Recommend Dealer
Yes
Employees Worked With
Justin Woods
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as helpful as possible! That's our main job and its always nice to hear when that's recognized! Thank you so much!

July 12, 2020

I was shocked and disappointed that no employees wore masks. I never felt safe. It took 3.5 hours for an oil change and battery test. Way too long to be waiting in a business that cares so little for the More

by scott.petty59
Recommend Dealer
No
Employees Worked With
ARIQ Williams
Jul 27, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Scott, it is never our intention to upset you or make you feel that way. May name is Taylor and I’m the customer service director here! I would love to help solve this issue. You can contact me at 770-495-6100 or on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon.

July 12, 2020

Recently had major repairs to my SRT Grand Cherokee, Katey Sages handled the entire process and she is excellent and very customer focused. This was a very difficult failure, required a lot of finesse a More

by WING69KAUFMANN
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Katey is super professional and cares about each and every customer whole heartedly! Thank you so much for your great review and please let us know how we can help out in the future!

July 12, 2020

My son and I got to Rick Hendricks dealership.. we knew what we wanted before we got there. Everyone there were nice and professional. Brandon done a excellent job getting us taken care of I would recommen More

by arnoldirvin5032
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Todd Reed, Mark Jorsling, Taylor Stewart, Donny Wilson, Omar Chabolla, Brandon Hawthorne
Jul 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you! We strive to be as fast and efficient as possible while also giving a great experience! Especially when people already know what they want. Thank you so much for giving us the opportunity to do business with you and please let us know how we can help out in the future!

July 12, 2020

I have been fighting with the dealership to get my spare key and i am tired of the run around and lack of customer service. i want my spare key and for the situation to be handled not just thrown on the bac More

by joey.buster56
Recommend Dealer
No
Employees Worked With
Ben Piyarat
Jul 27, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Joey, it is never our intention to upset you or make you feel that way. May name is Taylor and I’m the customer service director here! I would love to help solve this issue. You can contact me at 770-495-6100 or on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon.

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