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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 10, 2020

Got my truck in and out in one day. Had a recall and made a appointment. Arrived and was treated great by the staff. The best experience I have had getting work done in my truck. More

by slaut1705
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jul 12, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Being as fast and efficient as possible while still giving an amazing experience is key! Thank you so much and please let us know how we can assist you with anything else in the future!

July 10, 2020

We had multiple error codes on our fleet truck that nobody else could seem to fix. A huge thank you to Hendrick's mechanic staff, our truck is fixed! More

by J. Heard
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jul 12, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Its nice to know that we truly stand above the crowd when it comes to our dealership and customer service! Thank you so much for the kind words and we look forward to helping out for the many years to come!

July 09, 2020

Every thing was very well done and although the process took a good minute it was really nice being there and having all the help More

by karla.palmeros
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and it always makes us so happy to hear when we do a great job! Thank you so much and please let us know how we can help out I the future!

July 09, 2020

It was a very pleasant experience. The entire staff was friendly, but Felipe was especially helpful. Ultimately we got the vehicle without many complications. Very happy. More

by hectorromero
Recommend Dealer
Yes
Employees Worked With
Felipe Ortiz
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Felipe is great! Welcome to the Hendrick family and we look forward to taking care of you for the many years to come!

July 09, 2020

Very quick process. Angel assisted me he was very kind. I had a positive experience an would go there again. I am happy with my purchase. More

by MONALISAWHO
Recommend Dealer
Yes
Employees Worked With
Taylor Stewart, Angel Licea
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It was so great talking with you Mona! I know myself and Angel truly appreciate it. Thank you so much!

July 09, 2020

My Service advisor was very courteous and helpful in getting my van to me in a timely fashion. I will definitely contact her when I need additional services on my van. More

by mg
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aleshia is great! Welcome to the Hendrick family and we look forward to taking care of you for the many years to come!

July 09, 2020

Katey Sages was as pleasant and professional as anyone I have ever dealt with in 40 years of servicing vehicles. Her efforts to communicate the details and status of the repair issues were outstanding. I’ve More

by jmconway0
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear Katey is doing such a great job! Please let us know how we can help out in the future, Thank you!

July 09, 2020

It’s been a week. I haven’t received my documents yet. Also, just after I made the deal I found that my Audi is having only 1 key and the Tire cap is also missing.For that they agreed to reimburse $60 More

by Abhishek Singhal
Recommend Dealer
No
Employees Worked With
Allan Magallanes, Felipe Ortiz, Nick Singh, Danny Whang, Donny Wilson
Jul 24, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel this way! My name is Taylor Stewart and I'm the customer service director here. I would love the opportunity to resolve this issue in any way I can, you can contact me at 770-495-610 or you can reach me anytime on my cell at 678-7 89-114 4. Thank you and I hope to hear from you soon!

July 09, 2020

I took my 2002 Jeep Liberty in for service. Katey was my service advisor. She was very helpful & friendly. I asked that the brakes and the chassis parts be inspected. They said that both of these areas wer More

by DGAMBREL
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Katey is great! Welcome to the Hendrick family and we look forward to taking care of you for the many years to come!

July 09, 2020

I wish if the shuttle service was little more convenient for everybody. They told me that it would take more than an hour to pick me up. More

by DONYGEORGE444
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear Aleshia is doing such a great job! Please let us know how we can help out in the future, Thank you!

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