
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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It’s been a week. I haven’t received my documents yet. Also, just after I made the deal I found that my Audi is having only 1 key and the Tire cap is also missing.For that they agreed to reimburse $60 Also, just after I made the deal I found that my Audi is having only 1 key and the Tire cap is also missing.For that they agreed to reimburse $60 whereas in the market it will cost me $400-500 . So, I felt cheated. More
I took my 2002 Jeep Liberty in for service. Katey was my service advisor. She was very helpful & friendly. I asked that the brakes and the chassis parts be inspected. They said that both of these areas wer service advisor. She was very helpful & friendly. I asked that the brakes and the chassis parts be inspected. They said that both of these areas were good. They said that the brake fluid and the power steering fluid was dark. So I had the I'm flush those fluids and put in fresh. Since nothing was going be done to the chassis I asked that they align the Front end. When it came back the alignment had done miracles. Now it was driving so good on the interstate. It was no longer wandering. Over all the work that was done was excellent. Took a little bit longer than I expected but I'm not complaining. More
It was an awesome experience. People was friendly and fast at their job. I would recommend them to anyone. They welcomed me with no hesitation fast at their job. I would recommend them to anyone. They welcomed me with no hesitation More
Pack a lunch 'Express Lane' service for an oil change! If almost two hours is express service, I don't want to find out how long standard service is. No masks, 'Express Lane' service for an oil change! If almost two hours is express service, I don't want to find out how long standard service is. No masks, no hand sanitizer, even though the county COVID infection rate is increasing rapidly. Vehicle returned with smudges and extra dirt on the floor. Sloppy work! More
Car was not serviced as requested service representative was very demeaning. IThe tire was not inflated to proper pressure. I wasn’t able to know this as I was told this would correct it self in a few miles was very demeaning. IThe tire was not inflated to proper pressure. I wasn’t able to know this as I was told this would correct it self in a few miles. It could not so I just got it fixed another place as I was traveling More
Stay far away. Questionable written contract practices and experienced dishonesty and sub-par communication from both sales consultants. 7 hours of wasted time for a fraudulent written contract. By far and experienced dishonesty and sub-par communication from both sales consultants. 7 hours of wasted time for a fraudulent written contract. By far the worst car buying experience. More
Excellent customer service, everyone was quick to help and resolve my problems. The best place to get a car and have your car serviced in its lifetime and resolve my problems. The best place to get a car and have your car serviced in its lifetime More
This was my second purchase at rick hendrick dodge Duluth as always the service was excellent for this purchase I had a new salesman same results I would recommended anyone to visit rick hendrick dodge Dulut as always the service was excellent for this purchase I had a new salesman same results I would recommended anyone to visit rick hendrick dodge Duluth More