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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 09, 2020

It’s been a week. I haven’t received my documents yet. Also, just after I made the deal I found that my Audi is having only 1 key and the Tire cap is also missing.For that they agreed to reimburse $60 More

by Abhishek Singhal
Recommend Dealer
No
Employees Worked With
Allan Magallanes, Felipe Ortiz, Nick Singh, Danny Whang, Donny Wilson
Jul 24, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel this way! My name is Taylor Stewart and I'm the customer service director here. I would love the opportunity to resolve this issue in any way I can, you can contact me at 770-495-610 or you can reach me anytime on my cell at 678-7 89-114 4. Thank you and I hope to hear from you soon!

July 09, 2020

I took my 2002 Jeep Liberty in for service. Katey was my service advisor. She was very helpful & friendly. I asked that the brakes and the chassis parts be inspected. They said that both of these areas wer More

by DGAMBREL
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Katey is great! Welcome to the Hendrick family and we look forward to taking care of you for the many years to come!

July 09, 2020

I wish if the shuttle service was little more convenient for everybody. They told me that it would take more than an hour to pick me up. More

by DONYGEORGE444
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear Aleshia is doing such a great job! Please let us know how we can help out in the future, Thank you!

July 09, 2020

It was an awesome experience. People was friendly and fast at their job. I would recommend them to anyone. They welcomed me with no hesitation More

by SOLOMONDELMAR10
Recommend Dealer
Yes
Employees Worked With
McDaniel , Sharon Hester
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sharon truly cares for each and every customer whole heartedly and she shows that everyday! Thank you so much for doing business with us and please let us know how we can help out in the future!

July 08, 2020

Pack a lunch 'Express Lane' service for an oil change! If almost two hours is express service, I don't want to find out how long standard service is. No masks, More

by paxplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jul 23, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, it is never our intention to upset you or make you feel that way. May name is Taylor and I’m the customer service director here! I would love to help solve this issue. You can contact me at 770-495-6100 or on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon !

July 08, 2020

Car was not serviced as requested service representative was very demeaning. IThe tire was not inflated to proper pressure. I wasn’t able to know this as I was told this would correct it self in a few miles More

by Jfeichtner
Recommend Dealer
No
Employees Worked With
Not listed bob or bill something
Jul 23, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello, it is never our intention to upset you or make you feel that way. May name is Taylor and I’m the customer service director here! I would love to help solve this issue. You can contact me at 770-495-6100 or on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon !

July 08, 2020

Stay far away. Questionable written contract practices and experienced dishonesty and sub-par communication from both sales consultants. 7 hours of wasted time for a fraudulent written contract. By far More

by Nakenna W.
Recommend Dealer
No
Employees Worked With
Allan Magallanes, Ben Piyarat
Jul 23, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Nakenna, it is never our intention to upset you or make you feel that way. May name is Taylor and I’m the customer service director here! I would love to help solve this issue. You can contact me at 770-495-6100 or on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon !

July 08, 2020

They were very helpful at Rick Hendrick I got my oil changed at the proper time like when they email me to tell when my car was ready More

by HARRYWRIGHT1948
Recommend Dealer
Yes
Employees Worked With
Kenneth Coging
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible and its always nice o hear when we do great job! Thank you so much for doing business with us and please let us know how we can help out in the future!

July 08, 2020

Excellent customer service, everyone was quick to help and resolve my problems. The best place to get a car and have your car serviced in its lifetime More

by ROMANGINA24
Recommend Dealer
Yes
Employees Worked With
Bobby
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Welcome to the Hendrick family! Thank you so much for doing business with us and we look forward to the many years to come!

July 08, 2020

This was my second purchase at rick hendrick dodge Duluth as always the service was excellent for this purchase I had a new salesman same results I would recommended anyone to visit rick hendrick dodge Dulut More

by aug8019
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh, Dmitry Ward, Omar Chabolla
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We truly appreciate you staying with the Hendrick family and we look forward to taking care of you for the many years to come, Thank!

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