Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great service. Kept me informed. Explained all the service needs required. Pleased will outcome especially the navigation system other dealerships could not fix. Thanks Barbara Smith service needs required. Pleased will outcome especially the navigation system other dealerships could not fix. Thanks Barbara Smith More

Lance and team is great to work with. Total thumbs up! He is the reason I bring my cars into service, very knowledgeable and is a great representative for Hendricks. He is the reason I bring my cars into service, very knowledgeable and is a great representative for Hendricks. More

Georgia and Gwinnett county are experiencing COVID surges and the staff here at this dealership did not practice social distancing or wear masks. There was a sign on a unused door to indicate social distanci and the staff here at this dealership did not practice social distancing or wear masks. There was a sign on a unused door to indicate social distancing, but no one could see it. Also heard laughs from staff about me wearing a mask when I was trying to avoid people inside. I spent most of the 4 hours I was there standing outside because it did not feel safe inside. More

Great people ! Made my decision very easy and fast. My deal was great and I’m blessed to have great workers who work there to help me. deal was great and I’m blessed to have great workers who work there to help me. More

Average service center mostly looking to add Brought the vehicle for a recall issue but only one item was fixed (FCA's fault) Unfortunately everyone else does the same thing. Aleshia Kincade explained the w vehicle for a recall issue but only one item was fixed (FCA's fault) Unfortunately everyone else does the same thing. Aleshia Kincade explained the whole process very and was very good customer service rep. More

Great customer service, friendly associates that understand the needs of the customer, no matter how late or how unexperienced you are they are going to give their best in order to help you understand the needs of the customer, no matter how late or how unexperienced you are they are going to give their best in order to help you More

I am very pleased with my 2020 Dodge Challenger purchase yesterday. The team worked hard to assure all of my needs were met. Overall, I had a great experience. yesterday. The team worked hard to assure all of my needs were met. Overall, I had a great experience. More

I am not satisfied and I have called the seller to speak with him. I want to change the vehicle. I think they were dishonest and they put a lot of pressure with him. I want to change the vehicle. I think they were dishonest and they put a lot of pressure More

The advisor was very polite. Efficient and kept in touch well. Helped me chose the right service options. There was a software glitch in the computer but she worked around it and made sure I didn’t have wai well. Helped me chose the right service options. There was a software glitch in the computer but she worked around it and made sure I didn’t have wait. More

Service took a reasonable amount of time for not having an appointment on a Friday afternoon. Service attendant Aleshia was professional and knowledgeable about my service coverage. an appointment on a Friday afternoon. Service attendant Aleshia was professional and knowledgeable about my service coverage. More