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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 07, 2020

Great people ! Made my decision very easy and fast. My deal was great and I’m blessed to have great workers who work there to help me. More

by ALIYAHWALKER428
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Taylor Stewart, Omar Chabolla
Jul 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We love you and your mom here Aliyah! Thank you so much for doing business with us again and staying a member of the Hendrick family!

July 06, 2020

Average service center mostly looking to add Brought the vehicle for a recall issue but only one item was fixed (FCA's fault) Unfortunately everyone else does the same thing. Aleshia Kincade explained the w More

by misungik
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 10 0 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

July 06, 2020

Great customer service, friendly associates that understand the needs of the customer, no matter how late or how unexperienced you are they are going to give their best in order to help you More

by mexic9n11
Recommend Dealer
Yes
Employees Worked With
Dmitry Ward
Jul 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Customer service is key and that's the most important thing to us! Welcome to the Hendrick family and please let us know how we can help in the future, Thank you!

July 06, 2020

I am very pleased with my 2020 Dodge Challenger purchase yesterday. The team worked hard to assure all of my needs were met. Overall, I had a great experience. More

by clarencejmccullar
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Carlos Santiago
Jul 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm so happy to hear we were able to assist you in finding your dream car! Please don't hesitate to let us know how we can further assist you in the future, Thank you!

July 04, 2020

I am not satisfied and I have called the seller to speak with him. I want to change the vehicle. I think they were dishonest and they put a lot of pressure More

by Virginia Solares
Recommend Dealer
No
Employees Worked With
Carlos Santiago, Omar Chabolla
Jul 21, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel this way! My name is Taylor Stewart and I'm the customer service director here. I would love the opportunity to resolve this issue in any way I can, you can contact me at 770-495-610 or you can reach me anytime on my cell at 678-7 89-114 4. Thank you and I hope to hear from you soon!

July 04, 2020

The advisor was very polite. Efficient and kept in touch well. Helped me chose the right service options. There was a software glitch in the computer but she worked around it and made sure I didn’t have wai More

by antoj442
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for allowing us to fix that issue and make it better! Please let us know how we can further assist you in the future, Thank you!

July 04, 2020

Service took a reasonable amount of time for not having an appointment on a Friday afternoon. Service attendant Aleshia was professional and knowledgeable about my service coverage. More

by betsy.hhk
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aleshia is awesome and it makes us so happy to hear you had such a great experience with us! Please let us know how we can help in the future. Thank you !

July 04, 2020

Great staff. Worked with me and I left happy. Shout out to She'ron. She was very sweet and patient. Thanks to everybody. Love my jeep! More

by Blkdoll
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sharon is awesome! Thank you so much for giving us the opportunity to do business with you! Please let us know how we can in anyway in the future!

July 04, 2020

My car has only been serviced at this dealership. All of the members of the team are knowledgeable, curteous, and great overall. I will recommend them to all More

by asilbers
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Lance Chapin, Gerardo Hernandez, Janice Curry, AJ Bean, Katey Sages, Brandon Hawthorne
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Product knowledge is key and its always nice to hear we have that! Thank you so much for doing business with us. Please let us know how we can further assist in the future!

July 04, 2020

special thanks to Mark Matt and Ms. Love!! They really came to bat when all the rest left us HANGING for over an hour and a half!! They really went all out!!!! More

by bigpapas1776
Recommend Dealer
Yes
Employees Worked With
ms.Love , Mark Jorsling, Brady Sullivan, Matt Mazza
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

All those guys are great people and it makes me so happy to hear you think the same! Please don't hesitate to let us know how we can help in the future! Thank you!

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