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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 03, 2020

We had a fantastic experience with Nick while buying a car for our daughter. He is hilarious and made our time there fun. He was very good at his job and new everything about the car, my husband and I wer More

by ferrarofamily2019
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nick is amazing and has the most positive energy! Thank you so much for your business and please let us know how we can assist you in the future!

July 03, 2020

In for an oil change and all were courteous and helpful. I’ve always had a good experience since buying my Jeep a few months ago. More

by Rosalyn
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear! Welcome to the Hendrick family and please let us know what we can do for you in the future!

July 03, 2020

Great customer service service was quick and detailed information was given some of the best customer care experience I've ever had I really appreciated it More

by KEONHARPER02
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear that Aleshia is doing such a great job! Please let us know how we can help out in the future, Thank you!

July 03, 2020

The service representative (Aleshia) was awesome. She was very helpful and she kept updated I the status of my service and additional services needed or recommend. I look forward to working with her again. More

by ROBERTCASTEEL66
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aleshia cares so much and goes above and beyond everyday! Please don't hesitate to let us know how we can help in the future, Thank you!

July 02, 2020

I took my car to be serviced for a sqeeky noise at wheel shaft...they kept my car for 3days to diagnose it...on the 3rd day I was told the job was completed and the cost was $1000 and some change...as I dro More

by taanpla
Recommend Dealer
No
Employees Worked With
Katey Sages
July 02, 2020

Brett COGGINS is nice guy.He explain everything to me and more..my car done like in two min or less .. and I like that he on it by giving me information about the insurance pack on ur car .. I thank hi More

by LAVINA65
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jul 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is awesome! Thank you so much for your kind words and realizing how great he is. Thank you so much and please let us know how we can help in the future!

July 02, 2020

Everything was good. But we still are waiting on “we owe” list to be completed. After that if it meets our approval we would recommend you More

by terryledford
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Matt Mazza
Jul 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much Terry I'm happy to hear you had great experience with and please if you have any questions about the we-owe reach out to me at 678-789-1144 my name is Taylor Stewart and I'm the customer service director!

July 02, 2020

Probably the most frustrating experience I have ever had at a car dealership. Inefficient beyond words! Had an appointment scheduled to buyout a lease and 4 hours later the task was finally accomplished. More

by ELIZPHILLIPS119
Recommend Dealer
No
Employees Worked With
Mark Jorsling, Nick Singh
July 02, 2020

I went for an oil change. Everything was fine except that the alert wasn't reset. It gives you the feeling that either it was hopefully an oversight or the extreme that maybe they didn't change the oil and t More

by kpeters
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jul 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 02, 2020

Bobby was a great sales advisor. He made sure I was aware of all the work being done on my Jeep. 5 Star service for sure. More

by ShaunB
Recommend Dealer
Yes
Employees Worked With
Bobby Reese, Lance Chapin
Jul 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Its so nice to hear that Bobby is doing such a great job! Thank you so much and please reach out if you need anything in he future!

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