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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,571 reviews
July 02, 2020
Probably the most frustrating experience I have ever had at a car dealership. Inefficient beyond words! Had an appointment scheduled to buyout a lease and 4 hours later the task was finally accomplished. at a car dealership. Inefficient beyond words! Had an appointment scheduled to buyout a lease and 4 hours later the task was finally accomplished. More
by ELIZPHILLIPS119
Verified CustomerEmployees Worked With
Mark Jorsling, Nick Singh
July 02, 2020
I went for an oil change. Everything was fine except that the alert wasn't reset. It gives you the feeling that either it was hopefully an oversight or the extreme that maybe they didn't change the oil and t the alert wasn't reset. It gives you the feeling that either it was hopefully an oversight or the extreme that maybe they didn't change the oil and took my $65. However I will say That Brett did an amazing job, so I was pleased in that aspect. I will go back and try again and hopefully something that was probably over looked will not happen again. More
by kpeters
Employees Worked With
Brett Coggins
July 02, 2020
I was extremely indecisive, and scared for a big purchase as a single mom. However Donny listened to my needs, what I must have, my price range, and took time to find me something I love! Allen took time to as a single mom. However Donny listened to my needs, what I must have, my price range, and took time to find me something I love! Allen took time to answer all my annoying questions and was very patient and made me feel confident. And Angel helped me get hyped about my purchase and made sure everything was in complete order without me lifting a finger. All great people with great customer service! Thank you guys!!! More
by Lindsay
Employees Worked With
Allan Magallanes, Angel Licea, Donny Wilson
July 02, 2020
I had a great experience. My truck had to wait 3 days to be seen but I’m a reasonable person and understood that the world doesn’t revolve around me so I left it. That still doesn’t take away from the great be seen but I’m a reasonable person and understood that the world doesn’t revolve around me so I left it. That still doesn’t take away from the great service I received from ARIQ. He called me, let me know what my problem was and the tech fixed it. It was simple. A lot of customers need to be coddled and treated like a toddler to give a good review. Not me. I came to get my truck fixed, it was fixed. Thanks ariq. More
by P.STRONG
Employees Worked With
Ariq Williams
July 02, 2020
The lack of communication with one another and the customer is astonishing. No one wearing masks nor concerned about others health or safety. This is not the first time we have had issues and should h customer is astonishing. No one wearing masks nor concerned about others health or safety. This is not the first time we have had issues and should have learned a while ago to just go somewhere else. More
by Spaci1982
Employees Worked With
Arik
July 02, 2020
I HIGHLY RECOMMEND this dealership too anyone that would like a easy, smooth, and unforgettable car buying experience!!!!! I will be back to but more vehicles! like a easy, smooth, and unforgettable car buying experience!!!!! I will be back to but more vehicles! More
by KAYLA_KNOX
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Mark Jorsling, Sharon Hester
July 02, 2020
Sharon provided me with the most amazing car buying experience ever! The process was smooth she made me feel comfortable upon my arrival. It didn’t even feel like the normal hassle of buying a car. experience ever! The process was smooth she made me feel comfortable upon my arrival. It didn’t even feel like the normal hassle of buying a car. More
by kjpittman94
Employees Worked With
Sharon Hester
July 02, 2020
I came in for a quick service had an oil change and tire rotation done Brett was great helped me immediately and had me on my way. Great customer service answered all my questions would recommend working w rotation done Brett was great helped me immediately and had me on my way. Great customer service answered all my questions would recommend working with him More
by Diego Silva
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Brett Coggins, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
July 01, 2020
Very nice people..helpful in everyway. The service department Is which i am referring. The facility is very clean and professional. They always make me feel appreciated as a customer. department Is which i am referring. The facility is very clean and professional. They always make me feel appreciated as a customer. More
by MIKEDMH
Employees Worked With
Forgot his name, Brett Coggins
