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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,572 reviews
June 29, 2020
I got my car serviced last week and it was a very pleasant experience. I was helped by Ariq and he did a great job in telling me what services I need to get in the future to keep up with the overall pleasant experience. I was helped by Ariq and he did a great job in telling me what services I need to get in the future to keep up with the overall maintenance of my vehicle. I was greeted with a welcoming attitude from Ariq and was able to get in and out in a reasonable time which was great. I would definitely recommend Ariq to anyone who is looking to get their car serviced at this dealership. Thank you Ariq! More
by RACHMOORE99
Verified CustomerEmployees Worked With
Ariq Williams
June 29, 2020
Everything went smoothly. I changed my mind about the original Jeep but Kneico made the transition seem less. He was very patient with me and confident that I would get exactly what I wanted. He even wai original Jeep but Kneico made the transition seem less. He was very patient with me and confident that I would get exactly what I wanted. He even waited for me to arrive late on a Sunday and was able complete the transaction with no worries. Thank you to everyone that made it possible. More
by deecooksey
Employees Worked With
Kneico Daniels
June 29, 2020
the truth is that the service is not that good but it's okthe bad thing about this dealer is that they don't give you anything while you wait for your car okthe bad thing about this dealer is that they don't give you anything while you wait for your car More
by osquitar0803
Employees Worked With
Brett Coggins
June 29, 2020
Customer Survey Good service advisor and friendly staff. The waiting room needs to be updated to enforce social distancing measures, and bottle water should be provid Good service advisor and friendly staff. The waiting room needs to be updated to enforce social distancing measures, and bottle water should be provided for waiting customers. More
by Atlanta Customer
Employees Worked With
Aleshia Kincade
June 29, 2020
My wife and I visited the dealership late evening and was greeted with professional help and curious, we appreciated everything done in a timely manner. greeted with professional help and curious, we appreciated everything done in a timely manner. More
by robin0728g
Employees Worked With
Mark Jorsling, Sharon Hester, Angel Licea
June 29, 2020
Service worker joyrided my new scat pack I had a nail in my rear tire of my new 2019 Challenger Scat Pack with 4000 miles and came in to get it patched. The tire was fixed but upon "checking I had a nail in my rear tire of my new 2019 Challenger Scat Pack with 4000 miles and came in to get it patched. The tire was fixed but upon "checking the tire" on a supposed to be "small test run" they were joy riding my car. I received my car with the brakes hot. Very hot. Whoever took my car on the "small test run" decided they had the position to drive MY CAR as if they own it. Under no circumstance should my brakes of been hot. I'm 18 and take pride in the car I purchased...and some idiot thinks they can push my car as if it's theirs. Won't be coming back here. Without Brady S. this dealership would be just like the location at Mall of Georgia. Pitiful More
by briandean33
Employees Worked With
Brady Sullivan
June 28, 2020
I bought my Jeep from you guys. I still have guarantee, another 10k miles. Went there to check my main battery. Ariq Williams tried to charge me $330 for one. I told him it was under guarantee, he said gua another 10k miles. Went there to check my main battery. Ariq Williams tried to charge me $330 for one. I told him it was under guarantee, he said guarantee doesn’t cover the main battery. I went to Trincalli in Cumming and guess what?? It is cover. They replaced my battery for free, because it’s under guarantee. I will never recommend Hendrick Chevrolet to any of my friends of family. More
by paubidia
Employees Worked With
Ariq Williams
June 28, 2020
I went in for work before anyone arrived... I came back at 2 pm and my car was parked behind the service center but still “wasn’t ready” I was told I’d be given a rental car.. it was a nice gesture because at 2 pm and my car was parked behind the service center but still “wasn’t ready” I was told I’d be given a rental car.. it was a nice gesture because I had a dental appointment and other things to do.. I was charged for the rental when it should have been two days free because they had my car for two days.. $411 for service plus another $70 for a rental.. I don’t think I’ll can me back to this location very unprofessional and unorganized. My rep tried to help. I think she was just overwhelmed. More
by BULLOCKDELANDRIA
Employees Worked With
Aleshia Kincade
June 28, 2020
Great customer service! Ariq is very friendly and professional. Great customer service! Ariq is very friendly and professional Great customer service! Ariq is very friendly and professional. professional. Great customer service! Ariq is very friendly and professional Great customer service! Ariq is very friendly and professional. More
by J.LOVERN
Employees Worked With
Ariq
June 28, 2020
Aleshia Kencade in service department was great! Technician that worked on my truck not so good ..chipped the paint off my rims ..They offered to paint the rims..but it’s just time consuming to go Technician that worked on my truck not so good ..chipped the paint off my rims ..They offered to paint the rims..but it’s just time consuming to go back ..but besides that everything great!.. More
by ex22plorer
Employees Worked With
Aleshia Kincade
