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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,576 reviews
June 27, 2020
Service was top notch! Lance Chapin did a terrific job explaining everything and made me feel very comfortable from check in to check out. Thanks for a great experience! explaining everything and made me feel very comfortable from check in to check out. Thanks for a great experience! More
by ka.britton
Verified CustomerEmployees Worked With
Lance Chapin
June 27, 2020
Employees are always nice and patient with the customers that have a problem. Also took my car in for recall service, I got it back the next day. They work quick, I was worried it’d take longer. that have a problem. Also took my car in for recall service, I got it back the next day. They work quick, I was worried it’d take longer. More
by FLORENCIOANGELINA
Employees Worked With
Brett Coggins
June 27, 2020
Excellent customer service. Felipe Ortiz and Todd Reed took their time and listened to what I wanted in a truck. They quickly located one and it was exactly what I was looking for. took their time and listened to what I wanted in a truck. They quickly located one and it was exactly what I was looking for. More
by kcompton
Employees Worked With
Todd Reed, Felipe Ortiz, Omar Chabolla
June 27, 2020
Brett was awesome and took great care of me and his service was amazing! He kept me updated on the status of things, showed me the issues and was very knowledgeable! service was amazing! He kept me updated on the status of things, showed me the issues and was very knowledgeable! More
by carolyn.e.corey
Employees Worked With
Brett Coggins
June 27, 2020
After I left, I felt like my tires needed balancing, so I went back and Brett helped me again and they discovered what the issue was and he helped me get the parts I needed and get my Jeep to tip-top shape. went back and Brett helped me again and they discovered what the issue was and he helped me get the parts I needed and get my Jeep to tip-top shape. Awesome service! More
by carolyn.e.corey
Employees Worked With
Brett Coggins
June 27, 2020
Love the car, the salesperson we worked with was great! We did have some issues with the finance dept., but it was okay. I am still having some problems getting my tag. We did have some issues with the finance dept., but it was okay. I am still having some problems getting my tag. More
by KRYSDAWG92
Employees Worked With
Allan, Sharon Hester, Donny Wilson
June 27, 2020
I had a pleasant buying experience. Thank you Rick Hendrick!! Brady and Danny were awesome. After a long fought out run visiting many dealerships and trying to find my dream Jeeps. A lot of dealership Hendrick!! Brady and Danny were awesome. After a long fought out run visiting many dealerships and trying to find my dream Jeeps. A lot of dealerships dropped the ball and did not keep communication with me like a dealership who would want to sell would. Brady and Danny however really came thorough for Rick Hendrick and I got an awesome Jeep! Thank you. More
by Musiclover44
Employees Worked With
Brady Sullivan, Danny Whang
June 26, 2020
Initially, I had a great experience until two weeks after I returned to get a free tank of gas given to me at purchase. When I returned to get my free tank of gas I was held at the dealership and they refuse I returned to get a free tank of gas given to me at purchase. When I returned to get my free tank of gas I was held at the dealership and they refused to give me my keys back. I missed an important doctor’s appointment and they would not provide me transportation to my appointment nor would they let me drive my Jeep. After waiting two hours and missing my appointment they finally told me that the Jeep I had been driving around for two weeks was not mine because the deal with the bank they had made was rejected. Danny promised me a deal that the bank never agreed up. After another 5 hours of waiting without food or water offered, the finance manager got a deal with other bank that was $80/monthly which is out of my original budget. They offered to pay the first month payment. I was not able to get the extended warranty as with my first deal or that would have been a total of $175 more a month. This is the worst experience I have ever had at a dealership. They will not earn my business again. Be careful and beware using this dealership. More
by C. Edwards
Employees Worked With
Danny
June 26, 2020
Thank you guys, my service representative was amazing!! Definitely coming back😊 These guys was quick and very helpful and I will highly recommend them for any of your vehicle needs. Definitely coming back😊 These guys was quick and very helpful and I will highly recommend them for any of your vehicle needs. More
by deanthony33
Employees Worked With
Kenneth Coggins
