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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

June 27, 2020

Service was top notch! Lance Chapin did a terrific job explaining everything and made me feel very comfortable from check in to check out. Thanks for a great experience! More

by ka.britton
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is an awesome guy I'm glad to hear you thought so as well, Thank you!

June 27, 2020

There were items that the sales manager promised in the sale of my truck that were not preformed the way I wanted. Kneico was great. More

by bissellconstruction
Recommend Dealer
No
Employees Worked With
Kneico Daniels
June 27, 2020

Employees are always nice and patient with the customers that have a problem. Also took my car in for recall service, I got it back the next day. They work quick, I was worried it’d take longer. More

by FLORENCIOANGELINA
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive for perfect customer service! Its nice to hear we did such a great job and please let us know how we can help out in the future, Thank you!

June 27, 2020

Excellent customer service. Felipe Ortiz and Todd Reed took their time and listened to what I wanted in a truck. They quickly located one and it was exactly what I was looking for. More

by kcompton
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Felipe Ortiz, Omar Chabolla
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Felipe and Todd are great guys! I'm so happy to hear you had a great experience and please let us know how we can help in the future, Thank you!

June 27, 2020

Brett was awesome and took great care of me and his service was amazing! He kept me updated on the status of things, showed me the issues and was very knowledgeable! More

by carolyn.e.corey
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much again Carolyn! Please let us know how we can help in the future, Thank you!

June 27, 2020

After I left, I felt like my tires needed balancing, so I went back and Brett helped me again and they discovered what the issue was and he helped me get the parts I needed and get my Jeep to tip-top shape. More

by carolyn.e.corey
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett truly cares so much and I'm happy to hear he treated you so well! Thank you so much and please let us know how we can help in the future!

June 27, 2020

Love the car, the salesperson we worked with was great! We did have some issues with the finance dept., but it was okay. I am still having some problems getting my tag. More

by KRYSDAWG92
Recommend Dealer
Yes
Employees Worked With
Allan, Sharon Hester, Donny Wilson
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Krystal! My name is Taylor and I'm the customer service director! I would love to speak with you more directly and see what I can do to solve these issues! Please reach out to me at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you!

June 27, 2020

I had a pleasant buying experience. Thank you Rick Hendrick!! Brady and Danny were awesome. After a long fought out run visiting many dealerships and trying to find my dream Jeeps. A lot of dealership More

by Musiclover44
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan, Danny Whang
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Welcome to the Hendrick family! That's how we like to do things and your business is very appreciated, Thank you!

June 26, 2020

Initially, I had a great experience until two weeks after I returned to get a free tank of gas given to me at purchase. When I returned to get my free tank of gas I was held at the dealership and they refuse More

by C. Edwards
Recommend Dealer
No
Employees Worked With
Danny
June 26, 2020

Thank you guys, my service representative was amazing!! Definitely coming back😊 These guys was quick and very helpful and I will highly recommend them for any of your vehicle needs. More

by deanthony33
Recommend Dealer
Yes
Employees Worked With
Kenneth Coggins
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It make us so happy we get to do business with you forever! Thank you for choosing us!

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