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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,568 reviews
June 26, 2020
Great experience from start to finish. They stayed late after closing while we decided on our purchase. They even had to go to another state to get it once we decided. Above and beyond! late after closing while we decided on our purchase. They even had to go to another state to get it once we decided. Above and beyond! More
by Toddcroker
Verified CustomerEmployees Worked With
Mark Jorsling, Jeffrey Popadiuk
June 26, 2020
Dealership sold me a 2015 Acura RDX with a bad headlight driver. Costing me over $750 to have it repaired. There was a crack in the headlight housing that allowed water to get in and damage the headlight driver. Costing me over $750 to have it repaired. There was a crack in the headlight housing that allowed water to get in and damage the headlight driver. More
by DONC3
Employees Worked With
Mark Jorsling, Matt Mazza
June 26, 2020
Very nice and professional. Took time to explain issues & answered my questions thuroughly. I got my Jeep repaired 3 days before anticipated, which saved me getting a rental. answered my questions thuroughly. I got my Jeep repaired 3 days before anticipated, which saved me getting a rental. More
by Jennifer Vernier
Employees Worked With
Courtesy driver, Katey Sages
June 26, 2020
Kenneth Coggins was extremely helpful. He was able to explain the services in a way that was understandable. He was patient and kind. He has always helped me since the very beginning of my relationship w explain the services in a way that was understandable. He was patient and kind. He has always helped me since the very beginning of my relationship with Rick Hendrick and every time my truck has been serviced, he made my visit enjoyable. More
by judygamble
Employees Worked With
Kenneth Coggins
June 26, 2020
It was Friday late evening. We were a little bit tired but had a good time with active and kind sales people. Even after buying a car, they called me over five times to make sure I'm using it without an but had a good time with active and kind sales people. Even after buying a car, they called me over five times to make sure I'm using it without any problem. More
by Jun.
Employees Worked With
Erick Nunez, Felipe Ortiz, Gerardo Hernandez, Danny Whang
June 26, 2020
2nd round was great not like the 1st one great salesman , all the way to the end thanks to everyone that help out on this team,, all the way to the end thanks to everyone that help out on this team,, More
by rwillis1030
Employees Worked With
Todd Reed, Mark Jorsling, Nick Singh, Omar Chabolla
June 26, 2020
Great service! Katey and the gentleman in parts were very knowledgeable about what I needed and made the process very seamless. Thank you for everything! knowledgeable about what I needed and made the process very seamless. Thank you for everything! More
by MJ.GILLESPIE
Employees Worked With
Katey Sages
June 26, 2020
I brought my 2016 Jeep Wrangler in for repeat warranty transmission service. The issue is the jeep jumps out of 4th gear. I demonstrated this issue to the service department. They agreed that the jeep transmission service. The issue is the jeep jumps out of 4th gear. I demonstrated this issue to the service department. They agreed that the jeep did indeed jump out of 4th gear but said there is no known repair and I'd have to live with it. Not what I expected after paying over $45k for a jeep. I plan on taking all my car buying and service work to another dealership. I'd be glad to discuss this with Rick Hendrick management if they are at all interested in maintaining customer satisfaction. In the meantime I'm scheduling another Jeep dealership to address the transmission issue. More
by websterjack
Employees Worked With
Brett Coggins
June 26, 2020
Lance and the crew always take the best care of my vehicles. I am always appreciative of the quick service and genuine hospitality with every visit. vehicles. I am always appreciative of the quick service and genuine hospitality with every visit. More
by TERESA.SADLER.LONG
Employees Worked With
Darrell Wilson, Lance Chapin
June 26, 2020
Wonderful, knowledgeable, amazing and very courteous employees. They are willing to go the extra mile to accommodate, especially Aleisha in service. Thank you very much! employees. They are willing to go the extra mile to accommodate, especially Aleisha in service. Thank you very much! More
by levonneb
Employees Worked With
Aleshia Kincade
