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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

June 26, 2020

The service rep I worked with was courteous and professional. The place was very busy but they got me out pretty quick. Price was good compared to other quotes I got. More

by chrisglen87
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That means so much to us! Lance is an awesome guy and its awesome when people notice that. Let us know how we can help you in the future!

June 26, 2020

Left grease hand prints all over my new truck however the work was done properly and correctly I was pleased with advisors and the speed More

by musgrove_donnie
Recommend Dealer
Yes
Employees Worked With
Williams, Lance Chapin
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm so sorry that happened but I'm so happy Lance more than made up for it! Thank you for walking away happy at the end of the day and I assure you next time we will do better. Thank you!

June 26, 2020

Probably the worst customer service I have ever received from Nick. Went somewhere else and purchased a car and had a much better experience the next day. More

by kjmcclendon
Recommend Dealer
No
Employees Worked With
Nick Singh
June 26, 2020

Worst experience as a first time car buyer. Wish I went to Akins, or any other dealership. Honestly disappointed and dissatisfied. Even after expressing that with the office nothing was done and was told t More

by FATIMA.AHAKEEM
Recommend Dealer
No
Employees Worked With
Kneico Daniels
June 26, 2020

Great experience from start to finish. They stayed late after closing while we decided on our purchase. They even had to go to another state to get it once we decided. Above and beyond! More

by Toddcroker
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Jeffrey Popadiuk
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive for the perfect customer experience and are always willing to go above and beyond Todd! Thank you so much for appreciating us and we appreciate you as well. Please don't hesitate to let us know how we can assist you in the future, Thank you!

June 26, 2020

Dealership sold me a 2015 Acura RDX with a bad headlight driver. Costing me over $750 to have it repaired. There was a crack in the headlight housing that allowed water to get in and damage the headlight More

by DONC3
Recommend Dealer
No
Employees Worked With
Mark Jorsling, Matt Mazza
June 26, 2020

Very nice and professional. Took time to explain issues & answered my questions thuroughly. I got my Jeep repaired 3 days before anticipated, which saved me getting a rental. More

by Jennifer Vernier
Recommend Dealer
Yes
Employees Worked With
Courtesy driver, Katey Sages
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Earlier is always better than later! Thank you so much and please give us a call If we can assist with anything at all, Thank you!

June 26, 2020

Kenneth Coggins was extremely helpful. He was able to explain the services in a way that was understandable. He was patient and kind. He has always helped me since the very beginning of my relationship w More

by judygamble
Recommend Dealer
Yes
Employees Worked With
Kenneth Coggins
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is great! Thank you for your kind words and for recognizing his level of care. Please don't hesitate to give us a call if you need anything at all, Thank you!

June 26, 2020

It was Friday late evening. We were a little bit tired but had a good time with active and kind sales people. Even after buying a car, they called me over five times to make sure I'm using it without an More

by Jun.
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Felipe Ortiz, Gerardo Hernandez, Danny Whang
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That's how we like to do business! Thank you so much for appreciating that energy and for your business. Please let us know if you have any questions or concerns in the future, Thank you!

June 26, 2020

2nd round was great not like the 1st one great salesman , all the way to the end thanks to everyone that help out on this team,, More

by rwillis1030
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Mark Jorsling, Nick Singh, Omar Chabolla
Jun 30, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for giving us a second chance! Please let us know how we can assist in the future, Thank you!

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