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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 26, 2020
Bobby has good Customer Service skills. Bobby was well knowledgeable of things that was wrong with my Car. Bobby ALWAYS kept me posted on all steps that needed to be taken. knowledgeable of things that was wrong with my Car. Bobby ALWAYS kept me posted on all steps that needed to be taken. More
by ehinton32
Verified CustomerEmployees Worked With
Bobby in service
June 26, 2020
Professional and super awesome customer service!!! They listened to what I was looking for and delivered!!! I love my new 2020 Dodge Challenger!!! I appreciate all their help and look forward to buying fro listened to what I was looking for and delivered!!! I love my new 2020 Dodge Challenger!!! I appreciate all their help and look forward to buying from them again in the future.:) More
by parisdenise24.7
Employees Worked With
Mark Jorsling, Will Perry, Omar Chabolla
June 26, 2020
The very best C D J R store in town !! Sales is Awesome !!! Service is awesome!! What a great group of happy honest people. Thanks for all you do !!! !!! Service is awesome!! What a great group of happy honest people. Thanks for all you do !!! More
by TMFR80
Employees Worked With
Darrell Wilson, Mark Jorsling, Sharon Hester
June 26, 2020
It was the worst experience I ever had in purchasing a vehicle they got all the numbers wrong with the negotiating table when I got to the finance portion of the deal they had the wrong payoff for my curr vehicle they got all the numbers wrong with the negotiating table when I got to the finance portion of the deal they had the wrong payoff for my current vehicle and the wrong down payment expectation and try to pass the blame on to me when I clearly gave them all the proper information I have reached out to the general manager and manager with no response I was promised 90 daysAnd they took that away once I was home it was literally the worst experience I ever had and the worst customer service from the sales person to the finance person all the way down to the floor up to the general manager. There are not enough words to put the experience that I went through just to buy a car none of this was my only doing it is obvious to me there is a horrible culture that is being cultivated within that business if the problems that I started from the first person that I dealt with to the last person I am still waiting for someone from upper management to reach out to me this has yet to happenMy last email was sent on June 17 still no response. More
by SALTER37
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Erick Nunez, Sharon Hester
June 26, 2020
Superb!!!! I have personally purchased 30-40 cars/trucks/suvs/motorcycles/boats and I must say no one does it better than the team at Rick Hendrick Chrysler Dodge Jeep & Ram! I truly feel like I cars/trucks/suvs/motorcycles/boats and I must say no one does it better than the team at Rick Hendrick Chrysler Dodge Jeep & Ram! I truly feel like I’m part of the family. Sharon, Steven & Donnie rolled out the red carpet for me from start to finish. Since my first purchase there I have sent 2-3 good friends there and they have been just as pleased! You guys rock! More
by JUSTIN@SOUTHLANDRV.COM
Employees Worked With
Todd Reed, STEVE OSTROVICH, Steve Ostrovich, Sharon Hester, Donny Wilson
June 26, 2020
Great place to have my 2015 Dodge Ram 1500 Serviced, Matt and Ariq were very knowledgeable and friendly, Very clean and was met promptly, definitely recommend! and Ariq were very knowledgeable and friendly, Very clean and was met promptly, definitely recommend! More
by p.j.maher
Employees Worked With
Matt Otis
June 26, 2020
Super nice people , always greet you right away. they worked very quickly to get me out of there fast. I was there one hour at most because there were maybe 3 people before me. Very clean as usual worked very quickly to get me out of there fast. I was there one hour at most because there were maybe 3 people before me. Very clean as usual More
by reyesj90
Employees Worked With
Kenneth Coggins , Darrell Wilson, Lance Chapin, Shekhar Gosai, Brett Coggins, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
June 26, 2020
Overall, good experience!! The service was great but initially, the guys forgot to reapply my hubcaps but the service staff overnighted them to me and was very responsive when I called with my concerns. initially, the guys forgot to reapply my hubcaps but the service staff overnighted them to me and was very responsive when I called with my concerns. Great team in the service department! More
by natwanap
Employees Worked With
Matt Mazza, Katey Sages, Matt Otis
