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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

June 14, 2020

Service Excellence each and everytime Upon entering the Service bay, I was promptly greeted, asked the nature of my visit, and put on the service track i needed immediately. My Jeep was se More

by P.CIRKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for saying that! We care so much about our customers and were glad to hear that its so well appreciated. Let us know how we can help in the future. Thank you!

June 14, 2020

After shopping around multiple dealerships, I had almost given up, I only wish I had know about this dealership earlier, this has been an amazing experience and the staff were so energetic and happy to help More

by lamonthdsn
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez, Danny Whang
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much Lamont! I'm so glad to hear you were able to find the car you were looking for exactly. Let us know how we can help you out in the future. Thank you!

June 14, 2020

I came in to get just a basic oil , and from the door they was so friendly. After directing me to the service station I was greeted by Aleshia Kincade and she took great care of me and my car. I would de More

by LARONNPAULK
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thanks a lot! Were glad to be able to be fast and efficient but also caring as well. Let us know how we can help in the future. Thank you!

June 13, 2020

Great experience, this is our 4th vehicle bought from a Rick Hendrick dealer and Matt was an excellent and very knowledgeable salesman. We would highly recommend this dealership and salesman in the future! More

by jackiemead1987
Recommend Dealer
Yes
Employees Worked With
Matt Mazza
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That makes us so happy to hear that you have decided to keep it in the Hendrick family! We will always take care of you and make sure you leave as the happiest person in the world. Thank you!

June 13, 2020

Service man Ariq was highly informative and very excellent. He made my process very smooth and fast with no issues. I would highly recommend him to others. More

by Stayfocus618
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

I'm glad to hear Ariq is doing a great job that makes us so happy! Let us know how we can help in the future. Thank you!

June 13, 2020

Clueless. The service department doesnt realize that there poor service will eventually affect new car sales. The whole process is flawed from making an appointment to inept service advisor. Sad. More

by BRUTAZ1
Recommend Dealer
No
Employees Worked With
Ariq williams, Darrell Wilson
Jun 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

June 13, 2020

Matt really cool easy to work with. Steve is really laid back guy that will take care of you. Hendrick dealers are very professional and make sure the car is the way it should be before you leave. Thanks bo More

by cynelliott66
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Mark Jorsling, Matt Mazza
Jun 18, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

That means the world you think that of us! If you need anything in the future don't hesitate to reach out, Thank you!

June 13, 2020

Lance was very courteous and took care of the oil change and tire rotation very quick. He looked at the appointments before I showed up and already knew my name. More

by benbarber04
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
June 13, 2020

Brett was very pleasant, friendly, and helpful. He took great care of my needs, concerns, and he even made great suggestions for future maintenance. He turned a boring, tedious, trip for maintenance into a More

by NIKKIODUM
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is such an awesome guy! That makes me so happy to hear that he cares so much about what he does and how its completed. Thank you so much Nikki and I know Brett thanks you as well!

June 13, 2020

My experience with Janice was great. She was very helpful and not aggressive at all. She listened to all of my concerns. I love my new Jeep Compass. More

by Katherinedcarroll
Recommend Dealer
Yes
Employees Worked With
Janice , Aleshia Kincade
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