Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Best sales and finance service I’ve ever encountered! A Job well done! They definitely exemplified the highest quality customer service! I will recommend my peers go there. Job well done! They definitely exemplified the highest quality customer service! I will recommend my peers go there. More

Came to the dealership Janice took care of me from start to finish and please with the customer service that I received. Everyone was great to finish and please with the customer service that I received. Everyone was great More

Worst customer service ever wouldn't buy a car or have my car serviced at this location could be the color of my skin you make a customer wait two hours to say you have 20 cars ahead of you the director was car serviced at this location could be the color of my skin you make a customer wait two hours to say you have 20 cars ahead of you the director was no better made absolutely no attempt to rectify the issue. Spoke to me like a child that cannot understand simple instructions excuse me I have a Masters in Accounting so I'm no idiot we were looking to also purchase a new vehicle but considering the customer service at the service department I wouldn't spend a nickel at this location a day later and I'm still possed that I was treated so poorly. But eord of mouth spreads and the internet is the best place to share bad experiences when you are treated like an insignificant stupid Black woman More

Sales team was wonderful but once you get to the finance department, it’s a joke! Very poor customer service. We were told they could finance with our pre-approved bank & we are 6 days in still dealing with department, it’s a joke! Very poor customer service. We were told they could finance with our pre-approved bank & we are 6 days in still dealing with this mess. More

Worst service ever!! Scheduled service and dropped off at 7 am. Had to call for updates and was lied too each time. Told I would have an answer in 30 minutes during one call and an hour and half later told n 7 am. Had to call for updates and was lied too each time. Told I would have an answer in 30 minutes during one call and an hour and half later told nothing had been started. Then when I arrived 3 hours after that still nothing had happened More

Very courteous and kept me informed on the progress of my car. Service was completed in a timely manner. They also took care of getting my rental car back. car. Service was completed in a timely manner. They also took care of getting my rental car back. More

I wnet there for service(jeep compass), and came out with a new car(Jeep trailhawk).. Sales rep was amazing he understood what i needed and helped me out with the new car.. a new car(Jeep trailhawk).. Sales rep was amazing he understood what i needed and helped me out with the new car.. More

My experience with Nathaniel was outstanding. He was very informative and if did not have an answer he reach out to someone for a response. informative and if did not have an answer he reach out to someone for a response. More

It was a pleasant experience. They worked hard to get me a great deal. I highly recommend them and will definitely refer friends. Love the car. a great deal. I highly recommend them and will definitely refer friends. Love the car. More

Experience was great! Carlos and Ms. Veronica treated me with respect and did not try to hassle me while discussing the pricing of the purchase which made me feel like family! with respect and did not try to hassle me while discussing the pricing of the purchase which made me feel like family! More