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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

June 07, 2020

I have been satisfied with this dealerhip since I have had my jeep 2018. Lance has been my service person and he is terrific I have no complaints. He is just amazing,awesome, thoughtful ,caring ,conside More

by Ethel Marie Johnson
Recommend Dealer
Yes
Employees Worked With
Heather,Meridith,and Kwami not sure of spelling, Lance Chapin
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is one of the best guys to work with glad you think so as well! let us know how we can help in the future, thank you!

June 07, 2020

I have no complaints with this dealership. I have been pleased with them from my purchased and definitely with my services I might add the person whom I have had has been Lance for service and he is grea More

by Ethel Marie Johnson
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lance is awesome! So happy to hear you had a great experience with us Ethel. Let us know how we can help in the future, Thank you!

June 07, 2020

Good people. They sold me a car which I never intended to buy but a good car . Only issue is that the monthly payment came out to be well above my budget.. hope to have a good maintenance package ... More

by arun.gaikwad
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Matt Mazza, Donny Wilson
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Arun! My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495- 6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

June 07, 2020

Love the car! The sales guy was great. During negotiation of the lease they told us .15 per mile for any overage. Contract said .20. Not cool. Offered a hat and key chain as a consolation 😶. More

by CASEYMKNOX
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Glad to hear Nick did a great job and gave you an awesome experience Casey! Let us know how we can help in the future, Thank you!

June 07, 2020

Customer service went down the tubes. I am no longer taking my car here. Managers are no better. So disappointing since I've been taking my vehicles here for many years. More

by lizzieshin
Recommend Dealer
No
Employees Worked With
Brett Coggins, Matt Otis
Jun 25, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

June 06, 2020

Brett was extremely helpful and informative. Offered me different oil packages, also made sure that I had a way to get back home while my vehicle was being serviced. More

by SHAYNECHARPENTIER
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brett is such a caring person! Glad to hear you thought so as well. Let us know if we can help you out with anything in the future!

June 06, 2020

I recently had my vehicle serviced at your location and I am 100% satisfied!! Service was thorough and efficient! I had my car back the very next day! Everyone on staff that I encountered were both friendly More

by smdeck24
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bretts an awesome guy and always does an amazing job, Glad to her you thought so as well!! Let us know how we can hep you in the future, Thank you!

June 06, 2020

This was my first service visit and Ariq Williams was awesome. He was friendly and helped me greatly. I don’t trust Dealerships easily, but he may change my mind. I will be bringing my car in for service More

by MsTee
Recommend Dealer
Yes
Employees Worked With
Ariq Williams
Jun 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Glad to hear you had a great experience with us and Ariq! Let us know how we can help in the future, Thank you!

June 05, 2020

Asked to have car washed after services were performed. Service Dept rep said they would do it. They did not wash the car. Disappointed when I received it. More

by LTRIGO
Recommend Dealer
No
Employees Worked With
Forgot Name
Jun 25, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

June 05, 2020

Appointment made by Chrysler for radio update which had not been completed by previous dealership. Update was completed by this dealership and done in one day. Also was given car to drive as I live several More

by patsylou2
Recommend Dealer
Yes
Employees Worked With
Don’t know tech’s name but thanks, Brett Coggins
Jun 25, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive for perfection here and i am so happy we were able to assist you! Please if you need anything at all in the future let us know, Thank you!

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