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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Verified Customer
May 20, 2020
Great customer service and support with vehicle. No additional issues were found and communication was effective across the board. Will come back to service vehicle. additional issues were found and communication was effective across the board. Will come back to service vehicle. More
by aprildlee2
Employees Worked With
Jeff Greer
May 20, 2020
Excellent and speedy service! No issues what so ever, Brett had my vehicles oil changed and tires rotated quicker than almost any visit. Brett went over important decision options pertaining to my vehicl Brett had my vehicles oil changed and tires rotated quicker than almost any visit. Brett went over important decision options pertaining to my vehicles health and care all while maintaining a sense of warm professionalism and fluid genuine naturalness. I didn’t feel like a number, most importantly I didn’t feel like a customer, I felt like a friend.. until my card swiped haha! But sometimes friends can’t beat quality and that’s what I get at Rick Hendricks CDJR service center, thank you guys! And special thanks to Nathaniel and Brady in the sales department for going’s over those power wagons with me. Thanks to the service center keeping me moving Power Stroke Electrical Contracting will be needing a company vehicle soon! And I’m all smiles!!! More
by williams_joseph22
Employees Worked With
Brady Sullivan, Nathinael Wondimu, Brett Coggins
May 19, 2020
Janice was a great salesperson. She was very knowledgable and friendly. She was not an aggressive salesperson at all which I greatly appreciated. She has great follow through. I love my new J knowledgable and friendly. She was not an aggressive salesperson at all which I greatly appreciated. She has great follow through. I love my new Jeep Compass! Thank you Janice! More
by Katherinedcarroll
Employees Worked With
Janice Curry
May 19, 2020
Easy process, professional service provided by Brett and great location. Convenient to have been able to transfer my account from another state. Definitely going back, great location. Convenient to have been able to transfer my account from another state. Definitely going back, More
by OSCARV
Employees Worked With
Brett Coggins
May 19, 2020
The people was very nice and helpful, I had a great experience, I will definitely come back and bring a friend to get good deals there again experience, I will definitely come back and bring a friend to get good deals there again More
by EJACQUES0311
Employees Worked With
Carlos Santiago
May 19, 2020
Very good customer service. Arranged transportation to work. Provided a rental for service that may take more than 24 hrs. Resolved my issue. Very short wait. work. Provided a rental for service that may take more than 24 hrs. Resolved my issue. Very short wait. More
by toddlb57 bug
Employees Worked With
Brett Coggins
May 19, 2020
The worst experience I have ever had at a dealership! Kneico (sales) is clueless and Todd (GM?) should be demoted. What I thought was a simple transaction and agreement turned into a cluster of issues. T Kneico (sales) is clueless and Todd (GM?) should be demoted. What I thought was a simple transaction and agreement turned into a cluster of issues. Terrible customer service let alone customer service recovery. Do not buy from here! More
by ma
Employees Worked With
Todd Reed, Kneico Daniels, Mark Jorsling
May 18, 2020
The wait is always so long. Every oil change service always takes 2 hours or more. I had some one to handle it and it was the same even with appointments. always takes 2 hours or more. I had some one to handle it and it was the same even with appointments. More
by evanamoses
Employees Worked With
Brett Coggins
May 18, 2020
Great service advisor name Lance, I am completely 100% satisfied with his service.. Pickup and drop off service is also great, they're always care for their customers.. satisfied with his service.. Pickup and drop off service is also great, they're always care for their customers.. More
by rokwon99
Employees Worked With
Lance Chapin
