Rick Hendrick Chrysler Dodge Jeep RAM Duluth

My sales person was great. He was pleasant and professional. The finance department had me with a higher interest rates than I liked. We were able to work it out though. professional. The finance department had me with a higher interest rates than I liked. We were able to work it out though. More

Service was quick and great! I was concerned about who they handled Covid-19 but the gentleman explained to me how they now run the cars through a cleansing system to kill off the virus for over 24hours. they handled Covid-19 but the gentleman explained to me how they now run the cars through a cleansing system to kill off the virus for over 24hours. More

This is my favorite location because they always provide outstanding service. The employees are very friendly and helpful. I would recommend this location to all family and friends. outstanding service. The employees are very friendly and helpful. I would recommend this location to all family and friends. More

Best dealership we ever visited... got us in, fixed, and back to our trip in 2 hours....service dept was outstanding. Lance and team got it right back to our trip in 2 hours....service dept was outstanding. Lance and team got it right More

Lance Chapin was Amazing he went above and beyond great Customer service and kept a smile on his face and kept me posted on my vehicle Customer service and kept a smile on his face and kept me posted on my vehicle More

The nature of the car's issue made it a necessity to go to a dealership service center. The diagnostic was expensive, but I made an appointment. I was told that I would be contacted once the diagnostic was to a dealership service center. The diagnostic was expensive, but I made an appointment. I was told that I would be contacted once the diagnostic was complete but no one called. I called to find the status and was told what the issue was & the estimated cost. I opted not to repair it. More

Once the sale is done, the sales person forgets about post-sale service. He was on charge to get done any fix to the vehicle, but he didn't take care as I wished. I had needed to ask to a manager for hel post-sale service. He was on charge to get done any fix to the vehicle, but he didn't take care as I wished. I had needed to ask to a manager for help with it. Finally, when he said was fixed, it wasn't fix properly and also appeared other detail that I prefered not mention. It was one of my worse experiences. More

I had a great customer service and help when I was at this dealership. I would recommend anyone how wants to be treated right! Thanks a lot Rick Hendrick Duluth! this dealership. I would recommend anyone how wants to be treated right! Thanks a lot Rick Hendrick Duluth! More

Very fast friendly and great service people stop and check on you to see if you needed help and people stop and ask if they can get you anything water coffee etc check on you to see if you needed help and people stop and ask if they can get you anything water coffee etc More

Was told service would be 1 1/5 hrs. Took 2 1/5 hrs with no communication. Need better customer commitment and communication. Car also had plastic on seats and paper on floor. I had to remove and dispose. no communication. Need better customer commitment and communication. Car also had plastic on seats and paper on floor. I had to remove and dispose. More