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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

April 13, 2020

Brett Coggins and the service team were excellent! The work was completed correctly, and ahead of schedule. The facilities are clean. Overall, it was a great experience!! More

by DW762
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Apr 14, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dw762, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 13, 2020

The service was great as always. I’ve never had a bad visit here. I used to work next to this location so unfortunately I don’t use this location as much More

by moulderj
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Apr 14, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Moulderj, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2020

As usual Lance and the staff were very courteous and professional. I had to make a change in my schedule at the last minute but they were able to accommodate my time and reschedule quickly and when I br More

by SDURON3
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 13, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sduron3, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 09, 2020

Lies misleading me to coming in for a deal that doesn't exis Waisted 2 hours of my time with this folks, baited me on $27k truck and then switched to a $37k truck. ran my credit coverting a "soft" pull into a ha More

by don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Ostrovich, Sharon Hester
Apr 24, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

April 08, 2020

We always get great service any time we take a vehicle in no matter what it is for, repair, maintenanceor a detail.! Thank you again Lance More

by her01scout
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Apr 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Her01scout, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 08, 2020

Arrived for my appointment but I had to wait 45 additional minutes for them to acknowledge that I was owed a free oil change (given at signing...when truck was purchased...I mentioned this when I m More

by tiombe2000
Recommend Dealer
No
Employees Worked With
Erick Nunez
Apr 23, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tiombe2000, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (678) 369-6704 when you have a chance. Thank you, and we look forward to hearing from you.

April 07, 2020

Work with the dealership for 2 weeks before making a purchase. Worked with Justin woods. Great customer service. Would recommend to anyone looking to make a new purchase More

by PEREZANTHONY3408
Recommend Dealer
Yes
Employees Worked With
Justin Woods
April 07, 2020

Leaning toward no.... I was inconvenienced because the service rep. Did not follow up with my company. I surrendered my vehicle on Friday. The services were completed the same day however was released on More

by whptllc
Recommend Dealer
Yes
Employees Worked With
A. Kincade
Apr 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Whptllc, it is disappointing for us to hear that your experience was anything less than great. Your feedback helps us improve, so thank you for taking the time to let us know how we did.

April 07, 2020

Angel was a great salesman. The process was super long I came in at 2:30 and didn't get out until 10:30. When I came back in the next day to give my deposit the lady Ms. Veronica seemed to be very annoyed a More

by MsElesuer
Recommend Dealer
Yes
Employees Worked With
Allan is 5stars and Veronica is 0star for me., Angel Licea
Apr 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Mselesuer, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

April 07, 2020

Great experience. Matt was fantastic! He listened to us about everything we wanted and got us more than we anticipated. Thank you so much! The Roberts More

by kak2727
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kak2727, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth! Please don't hesitate to reach out to us if there's anything more we can do!

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