
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Brett Coggins and the service team were excellent! The work was completed correctly, and ahead of schedule. The facilities are clean. Overall, it was a great experience!! work was completed correctly, and ahead of schedule. The facilities are clean. Overall, it was a great experience!! More
The service was great as always. I’ve never had a bad visit here. I used to work next to this location so unfortunately I don’t use this location as much visit here. I used to work next to this location so unfortunately I don’t use this location as much More
As usual Lance and the staff were very courteous and professional. I had to make a change in my schedule at the last minute but they were able to accommodate my time and reschedule quickly and when I br professional. I had to make a change in my schedule at the last minute but they were able to accommodate my time and reschedule quickly and when I brought the truck in they were able to perform the work and get it done quickly. More
Lies misleading me to coming in for a deal that doesn't exis Waisted 2 hours of my time with this folks, baited me on $27k truck and then switched to a $37k truck. ran my credit coverting a "soft" pull into a ha Waisted 2 hours of my time with this folks, baited me on $27k truck and then switched to a $37k truck. ran my credit coverting a "soft" pull into a hard inquiry after looking me in the face telling me that "this is a solf pull" 1 minute later I am notified of a hard pull, I walked out pissed. More
Arrived for my appointment but I had to wait 45 additional minutes for them to acknowledge that I was owed a free oil change (given at signing...when truck was purchased...I mentioned this when I m additional minutes for them to acknowledge that I was owed a free oil change (given at signing...when truck was purchased...I mentioned this when I made the appointment). Compared to Jim Ellis and Nash Dealerships, Rick Hendrick's is basic at best. These dealerships offer water, sodas, coffee with sugar and real creamers *not powdered creamer*, along with fresh donuts that's pleasing to the eyes. They offer a charging station along with a work room and comfortable seating were you can pull your laptop out and work. There are many places were one can go to get maintenance on their cars....Mr. Hendricks, do better!! More
Work with the dealership for 2 weeks before making a purchase. Worked with Justin woods. Great customer service. Would recommend to anyone looking to make a new purchase purchase. Worked with Justin woods. Great customer service. Would recommend to anyone looking to make a new purchase More
Leaning toward no.... I was inconvenienced because the service rep. Did not follow up with my company. I surrendered my vehicle on Friday. The services were completed the same day however was released on service rep. Did not follow up with my company. I surrendered my vehicle on Friday. The services were completed the same day however was released on Monday because of neglect. More
Angel was a great salesman. The process was super long I came in at 2:30 and didn't get out until 10:30. When I came back in the next day to give my deposit the lady Ms. Veronica seemed to be very annoyed a came in at 2:30 and didn't get out until 10:30. When I came back in the next day to give my deposit the lady Ms. Veronica seemed to be very annoyed and standoffish. If a person has a problem it shouldn't make the customer uncomfortable. She needs training in customer service. More
Great experience. Matt was fantastic! He listened to us about everything we wanted and got us more than we anticipated. Thank you so much! The Roberts about everything we wanted and got us more than we anticipated. Thank you so much! The Roberts More