Rick Hendrick Chrysler Dodge Jeep RAM Duluth

The entire sales staff was very patient with me and going above and beyond most normal requirements. I was looking for a very specific vehicle as my needs changed over the course of looking for a new vehicle above and beyond most normal requirements. I was looking for a very specific vehicle as my needs changed over the course of looking for a new vehicle. I would certainly recommend Rick Hendrick to any of my friends or family if they were in the need for a new vehicle purchase. I am also a return service department customer on the vehicle that I did trade in. And the service department was extremely helpful. More

Son persona muy amable las que trabajan ahi me facina ese lugar y yo los recomendaria con familia y amigos y en un futuro yo fuera a visitarlos de nuevo lugar y yo los recomendaria con familia y amigos y en un futuro yo fuera a visitarlos de nuevo More

Danny Wilson is the worse super unprofessional he is absolutely the xxxxing worse ..... PERIOD NEVER WILL I TELL ANYONE TO BUY A CAR FROM THEM absolutely the xxxxing worse ..... PERIOD NEVER WILL I TELL ANYONE TO BUY A CAR FROM THEM More

great service all around! they made my experience as smooth as possible. they made sure that everything i asked for was something that the car had that i was offered. smooth as possible. they made sure that everything i asked for was something that the car had that i was offered. More

Sharon and the team deserves 5 stars! I appreciate everyone's hard work in keeping the experience of purchasing a vehicle exciting and professional. Thank you! everyone's hard work in keeping the experience of purchasing a vehicle exciting and professional. Thank you! More

A bittersweet visit - the service was excellent, no issues. Sadly it was also when I was informed my regular service advisor (Heather Goggan) was transferring and I just happened to make an appointment issues. Sadly it was also when I was informed my regular service advisor (Heather Goggan) was transferring and I just happened to make an appointment for her last day. She literally saved me as a customer, as I had resigned myself to instead using the dealership where the car was purchased for subsequent maintenance visits. Someone should consider her for whatever title/role is in place that allows for her to manage/teach/mentor other Service Advisors. I will remain cautiously optimistic as it pertains to my next maintenance visit. More

Very happy with our purchase. Nathinael was an awesome salesman and not pushy at all. When we were completing the financing part, the employee doing that was incredibly pushy with the service contracts, b salesman and not pushy at all. When we were completing the financing part, the employee doing that was incredibly pushy with the service contracts, but that was our only negative experience. More

What can I say.... professional, courteous, informative, What can I say.... professional, courteous, informative, helpful... etc. Melissa, Sharon, Steve, Mark and Lindsay you are the epitome of what AWESOM What can I say.... professional, courteous, informative, helpful... etc. Melissa, Sharon, Steve, Mark and Lindsay you are the epitome of what AWESOME costumer service is! My experience with Rick Hendrick’s Dodge (Buford) was none other than amazing. My process was sooo smooth... I purchased my car from here and I would recommend/refer anyone to do the same. It was definitely a worry free process. It felt like I was working with family because that’s how they treated me... like family! The whole atmosphere at Rick Hendrick Dodge (Buford) was professional, fun and relaxing! ***Mr. Rick Hendrick... you will never go wrong if you continue to have people of this caliber on your team! They are phenomenal people! Thanks Rick Hendrick Dodge (Buford)! More

Our vehicle was brought here for service after a bad experience at another dealer. Awesome experience here. Very professional and very courteous. Lance dealt with the other dealership and made sure we w experience at another dealer. Awesome experience here. Very professional and very courteous. Lance dealt with the other dealership and made sure we were taken care of correctly. Makes me wish I had bought my vehicle here instead of Buford location More

I had a surprise significant repair to my Jeep. Lance was just outstanding in communicating and helping me through the elements of the repair and managing the cost as best we could. Understanding, empathetic just outstanding in communicating and helping me through the elements of the repair and managing the cost as best we could. Understanding, empathetic and thorough. Much appreciated and a real upgrade from my last visit with another advisor. More