Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Long experience, but overall Justin and Andrew were great! We came and found the Dodge Durango we loved and they made it work for us.. great! We came and found the Dodge Durango we loved and they made it work for us.. More

Service and customer service was exquisite. I would highly recommend anyone with a dodge,Chrysler,Jeep or Ram to come and get great service at the Duluth location. highly recommend anyone with a dodge,Chrysler,Jeep or Ram to come and get great service at the Duluth location. More

The wait was extremely too long (2 hours) and it was supposed to be an Express Oil Change. The next time I will make an appointment. supposed to be an Express Oil Change. The next time I will make an appointment. More

Whenever I get any service I always get excellent service and the atmosphere is so relaxing while you wait. Will always return here for everything my car needs. and the atmosphere is so relaxing while you wait. Will always return here for everything my car needs. More

Excellent service, on time for the scheduled appointment. The service advisor Mr. Chaplin try it to resolve the issue with my truck before sending back to the service area. The service advisor Mr. Chaplin try it to resolve the issue with my truck before sending back to the service area. More

The customer service was amazing. I was able to get my oil change in a reasonable amount of time. I was happy I was able to take care of this on my lunch break oil change in a reasonable amount of time. I was happy I was able to take care of this on my lunch break More

Not happy with sales or service.Sales department makes Not happy with sales or service. Sales department makes mis-representations, and management doesnt follow-up on customer issues. Service department Not happy with sales or service. Sales department makes mis-representations, and management doesnt follow-up on customer issues. Service department doesnt complete stated service items, and they are 2 - 2 1/2 hrs to do oil changes. For a car still under warranty, they are quick to suggest brake and transmission fluid changes that cost several hundreds of dollars. More

I was annoyed i had to wait over 2 and a half hours for an oil change and for someone to check my headlight. My headlight has moisture in it from when another dealership changed my bulb. That messed up m an oil change and for someone to check my headlight. My headlight has moisture in it from when another dealership changed my bulb. That messed up my day alittle. More

Waiting time Horrible for just oil change Poor , poor Waiting time Horrible for just oil change Poor , poor ,very poor excuses to NO do the tire rotation ( they don’t have the right tools ) Or so Waiting time Horrible for just oil change Poor , poor ,very poor excuses to NO do the tire rotation ( they don’t have the right tools ) Or so they said . Really ....!!!! Plus Already paid for the service when I purchase the truck. More

Jeff Greer went above a beyond to help me resolve my service issue. I was about to take my issue/business elsewhere and he spoke to management on my behalf. He made me feel valued as a customer. service issue. I was about to take my issue/business elsewhere and he spoke to management on my behalf. He made me feel valued as a customer. More