Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Overcharge for oil change. Billed for 6 quarts instead of 4.5 based on specifications for Jeep Patriot 2.4 L engine. The service advisor Jeff Greer was nice with customer and when I asked him why the oil cha 4.5 based on specifications for Jeep Patriot 2.4 L engine. The service advisor Jeff Greer was nice with customer and when I asked him why the oil change was pricy even with a coupon, I was advised that it was for an extra 2 quarts as the coupon was up to 4 quarts. Provided total discount $17.25 was even less than cost of 4 quarts of oil (4x5.44=$21.76 based on detailed bill). Not sure if I’ll be coming again to this place as I feel there is unfairness in billing or overcharging customers. Thanks. More

Dmitry was awesome. He has a bright future ahead of him. He was friendly and very eager to help. I wouldn't be surprised if he ended up being the manager of that entire dealership He was friendly and very eager to help. I wouldn't be surprised if he ended up being the manager of that entire dealership More

Service and customer service was exquisite. I would highly recommend anyone with a dodge,Chrysler,Jeep or Ram to come and get great service at the Duluth location. highly recommend anyone with a dodge,Chrysler,Jeep or Ram to come and get great service at the Duluth location. More

Always a great experience at this dealership especially with my service advisor Lance. He’ll take my business some years back and he’s never failed me with my service advisor Lance. He’ll take my business some years back and he’s never failed me More

Sales department was super easy and fun to work with, everyone had a great attitude! Angel was extremely helpful in finding the perfect truck for me and understanding what I wanted and why. Steve made th everyone had a great attitude! Angel was extremely helpful in finding the perfect truck for me and understanding what I wanted and why. Steve made the process easier by being "on the ball" and offering his experience to further the transaction. Omar made the financing a breeze with his organization and experience! Thanks everyone for a great truck buying experience!! More

Good people...Good customer service..Good/Beautiful Good people... Good customer service.. Good/Beautiful cars!!! They answer each and every question you ask.... I would recommend everyone to go buy Good people... Good customer service.. Good/Beautiful cars!!! They answer each and every question you ask.... I would recommend everyone to go buy yours, You will never regret!!! More

Long experience, but overall Justin and Andrew were great! We came and found the Dodge Durango we loved and they made it work for us.. great! We came and found the Dodge Durango we loved and they made it work for us.. More

Whenever I get any service I always get excellent service and the atmosphere is so relaxing while you wait. Will always return here for everything my car needs. and the atmosphere is so relaxing while you wait. Will always return here for everything my car needs. More

Excellent service, on time for the scheduled appointment. The service advisor Mr. Chaplin try it to resolve the issue with my truck before sending back to the service area. The service advisor Mr. Chaplin try it to resolve the issue with my truck before sending back to the service area. More

The customer service was amazing. I was able to get my oil change in a reasonable amount of time. I was happy I was able to take care of this on my lunch break oil change in a reasonable amount of time. I was happy I was able to take care of this on my lunch break More