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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

March 12, 2020

Kenneth was very professional and helpful. He reviewed all items thoroughly with me prior to me leaving. I appreciate his assistance and look forward to working with him again. More

by ediaz0903
Recommend Dealer
Yes
Employees Worked With
Kenneth Coggins
Mar 13, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ediaz0903, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth! Thank you so much again for your feedback! We hope you have a great day!

March 12, 2020

Very fast and efficient turn aroundTime was way shorter Very fast and efficient turn around Time was way shorter than anticipated rental car was great I will return for service again and to purchase More

by allanteejoquin
Recommend Dealer
Yes
Employees Worked With
Brett Coggins
Mar 13, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Allanteejoquin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2020

Absolutely the worst experience I’ve ever had buying a car. I’ve bought 8 plus cars in the past 2 years from Rick Hendrick. And this will be the very last time. I’ve been promised this and that only t More

by Joey Dyer
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH, Angel Licea
Mar 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for letting us know about your recent visit to Hendrick Chrysler Dodge Jeep RAM Duluth. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

March 11, 2020

Had oil change they didnt reset counter or checked air pressure very disappointed had dripped oil on car had to have them spray off. They charged me over $200 for engine module updates to correct bad shif More

by devans6466
Recommend Dealer
No
Employees Worked With
Heather Kratky
Mar 28, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Devans6466, we truly appreciate your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (678) 369-6704 so we can work towards a resolution.

March 10, 2020

Only bad review I have is that this location. Have you waiting all day and say one thing then later it’s something else. T More

by makingadifferenceinlife
Recommend Dealer
No
Employees Worked With
Felipe Ortiz, Mark Jorsling, Nick Singh
Mar 26, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Makingadifferenceinlife, we appreciate you taking the time to leave us this feedback.

March 09, 2020

Although service was backed up tremendously, I received excellent customer service from Mr. Lance Chapin. As a lifetime dodge customer I feel it’s important to receive such handling and care. More

by wyntonfoster88
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 10, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Wyntonfoster88, we are glad we could help! We're looking forward to your next visit with us!

March 08, 2020

Always takes multiple trips back to get job done! Last visit picked up car very displeased took to another mechanic. Will not come back again! More

by klcassick
Recommend Dealer
No
Employees Worked With
Not listed
Mar 23, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Klcassick thank you for taking the time to leave us your honest feedback. Thank you for leaving feedback. Please reach out to us at (678) 369-6704 so we may identify ways to improve your experience.

March 07, 2020

Didn’t understand the oil leak issue. fet that the service man was bothered by the previous review i submitted. I had not reflection on him. But the lack of services provided by mechanic servicing my More

by mychaels82
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Mar 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mychaels82, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2020

Buen servicio las preguntas que hice se contestó todo y el precio es bueno y el financiamiento es razonable gracias quede satisfecho les voy a decir a mis amigos que compren con ustedes More

by juliocsoto2121
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez
Mar 08, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hola Juliocsoto2121, le agradecemos por tomarse el tiempo para dejarnos sus comentarios. Si alguna vez necesitas más ayuda, ¡avísanos!

March 06, 2020

This was the best car / truck experience in my 54 years of life !!! Steve O and his crew were first class professionals. It’s even more impressive that I live in another State (Florida) and yet they trea More

by Kevinmesh85
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Dmitry Ward
Mar 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kevinmesh85, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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