Rick Hendrick Chrysler Dodge Jeep RAM Duluth

I had an amazing experience. The staff are friendly and very knowledgeable. They were all so helpful. This is the second vehicle I purchased from them. very knowledgeable. They were all so helpful. This is the second vehicle I purchased from them. More

LANCE IS GREAT TO WORK WITH HE'S FRIENDLY ALWAY WILLING TO SOLVE MY PROBLEMS AND PROVIDING TRANS PORTATION AND HAVE VEHICLE READY WHEN PRIMISED.. TO SOLVE MY PROBLEMS AND PROVIDING TRANS PORTATION AND HAVE VEHICLE READY WHEN PRIMISED.. More

They were great when they tried to sell a car to me , and tried to find me to complete my Insurance documents , but they didn’t care when I need them. tried to find me to complete my Insurance documents , but they didn’t care when I need them. More

Very friendly and welcoming. Staff is very knowledgeable and helpful. I would highly recommend to my friends and family. They made the whole process easy. and helpful. I would highly recommend to my friends and family. They made the whole process easy. More

The staff here was very friendly and helpful. I had an associate other than the lady helping me volunteer to look into some things about my vehicle. I have never been more satisfied with a service appoint associate other than the lady helping me volunteer to look into some things about my vehicle. I have never been more satisfied with a service appointment. More

Efficient, nice staff, willingness to accommodation is great. I would definitely come back for my next vehicle purchase! Great experience, the attention to detail. Y great. I would definitely come back for my next vehicle purchase! Great experience, the attention to detail. Y More

I enjoyed how professional and helpful my salesman Will was. He asked lots of investigate questions to understand what I was looking for. I have been concerned with a few other interactions, 1 the finan was. He asked lots of investigate questions to understand what I was looking for. I have been concerned with a few other interactions, 1 the finance person came out to tell me my payment would be almost 200 more than we had planned. I do have some challenges in my credit and was upfront about this from the beginning, when in said I would have to go she said, I can go back and try some more. My question is if you haven't done all you can and you 200$ away why are you talking to me? Then I was forced to pay for a 1000$ security system that I have no evidence of or paperwork on. I was told this was already installed and I would recieve an email in a couple of days. I have not. I returned to the store after I realized I had left my garage door opener in my trade in and I also had not recieved the paper work. I called in advance to request these be ready when I arrived. I was given the run around for more than an hour after arrived. When I finally got angry the manger came out to see me instead of sending the sales man back and forth. I had expected when I called in advance that these would be ready upon my arrival as I live almost 1 15 min hour away in Kennesaw. I had also asked for the 2nd key and was told the used car manger was not there so no one could get a key. When I asked for my paper work I was told the finance manager was not there so they could not get my paper work. This was a sunday, during business operations. Their excuse seemed to be just that. The treatment after the sale has been lacking in any customer satisfaction. More

I was very pleased with customer service I was given by Brett Short! He was very helpful and I felt that he valued my business! Brett Short! He was very helpful and I felt that he valued my business! More

I was told it might take 2 houses because bought 4 new tires and got rotation. Instead it took 3:20 houses. When I was waiting after almost 2 houses, a man can in and said next to me. He called a frien tires and got rotation. Instead it took 3:20 houses. When I was waiting after almost 2 houses, a man can in and said next to me. He called a friend and talked about being there and it was because yesterday’ he car was given back to him after being “repaired” but instead the windshield wipers and other things didn’t work at all. So I think, you put h ahead of my...causing the 1:20 hour more time than originally @estimated”. I will new recommend you to friends looking for a new car and I will new come pack either. I don’t my Service Manager’s name but he did say he was sorry. The 1:20 hours late causes me a problem in caring for my 93 year old mother. More

Everyone I came in contact with was very nice and respectful and did what they could to keep us comfortable through this very long completion respectful and did what they could to keep us comfortable through this very long completion More