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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

March 01, 2020

Erick and Nathaniel, along with Steve, Donny, Melvin, Taylor, and Allen were all very helpful in securing a purchase for a new car by me. They were diligent and understood my needs to make sure they were More

by tpullia3
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Erick Nunez, Taylor Stewart, Melvin Sanchez, Donny Wilson, Steve Knight
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

March 01, 2020

I went I for a tire rotation and oil change and so my jeeps fluids could be checked and filled. Well tires weren’t rotated. So the mechanic/sales Rep had to refund the fee for the rotation. This made me More

by mychaels82
Recommend Dealer
No
Employees Worked With
Lance Chapin
Mar 17, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for letting us know about your recent visit to Hendrick Chrysler Dodge Jeep RAM Duluth. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (678) 369-6704.

February 29, 2020

Heather was the person that handled my service issue. What started out to be a simple two day job turn out to be a week. She called me daily with updates. She explained everything to me in detail and mad More

by tammy452
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Tammy452, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

February 29, 2020

They are okay they are too slow they don’t try to too make the costumer happy I told them I have to be a work bay 11Am I got their at 930 am They finished it but I have to go and asked them couple of ti More

by leliz07
Recommend Dealer
No
Employees Worked With
Brett coggins, Stephen Callins
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Leliz07, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please contact us at (678) 369-6704 so we can work with you to make this right.

February 29, 2020

I had the best experience, that i have ever had in my 30 years of car ownership. Alisha was very nice, she listened to what i said. She did not try and up-sale or tell me something was wrong with my car tha More

by jenellmarshall7
Recommend Dealer
Yes
Employees Worked With
Alisha Kincade
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jenellmarshall7, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2020

I’m a car guy with a race car, Bronco, Corvette, Toyota, and Chrysler. They’ve done major work on the Corvette and Chrysler. I sleep better knowing they’re there! More

by Paul Smith
Recommend Dealer
Yes
Employees Worked With
Scott Becker, GM Tech, Lance Chapin
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Paul Smith, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

February 29, 2020

If you want a nice quality car GO HERE or any RH dealership! I’m a Rick Hendrick Chevrolet lover...but I didn’t quite want a Chevy during this time. I wanted a Challenger...so when I saw this deal More

by MsKirk91
Recommend Dealer
Yes
Employees Worked With
McDaniel. 5 stars. , Mark Jorsling, Brady Sullivan, Donny Wilson
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Mskirk91, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

February 28, 2020

Nick, Brady, Veronica and Alan were all great! But when we came bk on Weds to pick up McDaniel Fund was not pleasant at all. U really don’t need to keep him he almost caused nick and Brady the deal. He is More

by Cantra.holt3282
Recommend Dealer
No
Employees Worked With
Nick Singh, Brady Sullivan
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cantra.holt3282, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to make this up to you. Please contact our manager at (678) 369-6704 so we can make your experience a positive one.

February 28, 2020

Your service department is not accommodating. Your reviews are positive for sales team, negative for service department. Bad service department equals NO recommendations/repeat buyers. More

by Bonnie
Recommend Dealer
No
Employees Worked With
Darrell Wilson
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bonnie, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (678) 369-6704 so we may assist you in moving forward towards a resolution.

February 28, 2020

Most pleasant service experience I have had in some time. Excellent service and communication from Heather Kratky. I highly recommend them for service on your Jeep Wrangler. More

by randy45
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Mar 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Randy45, we're so glad that we were able to go above and beyond your expectations! Randy45, thanks for taking the time to leave a review.

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