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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,586 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,586 reviews

February 29, 2020

I’m a car guy with a race car, Bronco, Corvette, Toyota, and Chrysler. They’ve done major work on the Corvette and Chrysler. I sleep better knowing they’re there! More

by Paul Smith
Recommend Dealer
Yes
Employees Worked With
Scott Becker, GM Tech, Lance Chapin
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Paul Smith, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

February 29, 2020

If you want a nice quality car GO HERE or any RH dealership! I’m a Rick Hendrick Chevrolet lover...but I didn’t quite want a Chevy during this time. I wanted a Challenger...so when I saw this deal More

by MsKirk91
Recommend Dealer
Yes
Employees Worked With
McDaniel. 5 stars. , Mark Jorsling, Brady Sullivan, Donny Wilson
Mar 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Mskirk91, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

February 28, 2020

Nick, Brady, Veronica and Alan were all great! But when we came bk on Weds to pick up McDaniel Fund was not pleasant at all. U really don’t need to keep him he almost caused nick and Brady the deal. He is More

by Cantra.holt3282
Recommend Dealer
No
Employees Worked With
Nick Singh, Brady Sullivan
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cantra.holt3282, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to make this up to you. Please contact our manager at (678) 369-6704 so we can make your experience a positive one.

February 28, 2020

Your service department is not accommodating. Your reviews are positive for sales team, negative for service department. Bad service department equals NO recommendations/repeat buyers. More

by Bonnie
Recommend Dealer
No
Employees Worked With
Darrell Wilson
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bonnie, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at (678) 369-6704 so we may assist you in moving forward towards a resolution.

February 28, 2020

Most pleasant service experience I have had in some time. Excellent service and communication from Heather Kratky. I highly recommend them for service on your Jeep Wrangler. More

by randy45
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Mar 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Randy45, we're so glad that we were able to go above and beyond your expectations! Randy45, thanks for taking the time to leave a review.

February 27, 2020

Amazing experience, thank you Matt I love the new truck! Hendrick has a foundation in producing winning results and that is very clearly shown in the dedication and attention to detail this dealership provi More

by ScubaSteve10
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Matt Mazza, Donny Wilson, Omar Chabolla
February 27, 2020

Great experience. Took a while to get my jeep back but it was done with great attention to detail and I really appreciate Katie who always called to keep me posted and she also went above and beyond to talk More

by beeguidry
Recommend Dealer
Yes
Employees Worked With
Katie Sager
February 27, 2020

I was very unhappy with my visit. I was told that my recall “wouldn’t take long” and it took 4 hours. A friend of mine went in for the same recall at a different location and it took 1 hour. I wouldn’t More

by jaclyndombroski10
Recommend Dealer
No
Employees Worked With
Shekhar Gosai
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Jaclyndombroski10, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

February 27, 2020

This was the worst experience with purchasing a new vehicle I have had since I bought my first car in 1984. It started with the Internet Manager lying to me about the final sales price of the Ram 2500 More

by ECHOMANGA
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Mark Jorsling, Sharon Hester, Danny Whang
Mar 19, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Echomanga, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to make this up to you. Please contact our manager at (678) 369-6704 so we can make your experience a positive one.

February 26, 2020

Katie was awesome at doing what she does best. She kept me posted as the day to day business went on and what was happening to my vehicle. The only issue was I had to wait over a week for my vehicle and it More

by GMEN2125
Recommend Dealer
Yes
Employees Worked With
Katie
Mar 01, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Gmen2125, we're glad you had such a wonderful experience with us! We hope you have a great day!

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