Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Excellent service. And the personal is very nice and friendly.I recommend these place to my friends and family. You are awesome workers. Thank you. friendly.I recommend these place to my friends and family. You are awesome workers. Thank you. More

Bought my Challenger HellCat here and got the Best Deal after searching about ten other Dealerships. I have my Car Serviced here as well and I’m in & out in no time. I am Always Greeted with a Warm Welcome after searching about ten other Dealerships. I have my Car Serviced here as well and I’m in & out in no time. I am Always Greeted with a Warm Welcome and Had the Best Experience at the Dealership. More

First oil change was a awesome experience. Mr. Brett coggins really know his cars and job. Was very nice friendly and professional. Keep up the great work. Thank you so much. For the speedy service coggins really know his cars and job. Was very nice friendly and professional. Keep up the great work. Thank you so much. For the speedy service More

Quoted $3700 for work related to front suspension. Said that was the reason for the sound my vehicle was making. Took it to a Jeep specialist and they determined that the filter had shaken lose and was hit that was the reason for the sound my vehicle was making. Took it to a Jeep specialist and they determined that the filter had shaken lose and was hitting my engine.... that was the only problem and that my Jeep was structurally sound all along. On top of paying the $155 diagnostic charge, they charged me $19.99 for labor to replace a front headlight THAT I HAD ALREADY PURCHASED ahead of arriving to the service department. On top of all of this, they lost my brand new key fob, that I had just gotten replaced. That took another day of waiting to get my Jeep because they didn’t have another one in stock. Not only were they trying to screw me on $3700, they couldn’t even get the car back to me when I asked for it. Terrible experience. Why is it that people don’t trust car dealers? For reasons exactly like this. Please do not contact me again. More

Friendly staff, clean office and showroom, great price. Proud to be a new Jeep owner. Great inventory. Knowledgeable people. Clean bathroom. Over and above service Proud to be a new Jeep owner. Great inventory. Knowledgeable people. Clean bathroom. Over and above service More

He was very informative and communicated well to solve my case to acquire an additional fab. He keep me informed plus applied any discount applicable. case to acquire an additional fab. He keep me informed plus applied any discount applicable. More

I had to go in for a recalled airbag. I was told it would take between 1 to 2 hours. I made an appointment to make sure they knew ahead of time, and I wasn't just showing up randomly. I got there at my exact take between 1 to 2 hours. I made an appointment to make sure they knew ahead of time, and I wasn't just showing up randomly. I got there at my exact appointment time. However, five hours passed, and I had to go ask someone about my car. Everyone in the waiting area was leaving except me. When I finally asked about my car, the guy came back and said there was something wrong with the airbag, and they would have to fix my car until tomorrow. I had to take some things out of my car, and they gave me a rental for the night. While I appreciate being given a rental, I would have appreciated it more if they had told me before hand that they had not been able to do anything with my car for the past 5 hours. When I retrieved items from my car before leaving, it looked like no work had been done on it whatsoever. Making someone wait for 5 hours is unacceptable especially when it seemed I would have waited longer if I hadn't asked. That is the point of an appointment. I understand 2 or 3 hours. But 5 hours is totally unacceptable. More

Where other Jeep dealerships have fallen short, Heather Kratky has always provided exceptional service. I will continue to come here as long as she works here! Kratky has always provided exceptional service. I will continue to come here as long as she works here! More

Yes I work with Demetrius and the service was awesome I could have not asked for a better person I would never buy a car anywhere else but here could have not asked for a better person I would never buy a car anywhere else but here More

The service provided was very fast, but done with quality. I do appreciate the service provided, and how they honored my time. Additionally, the free coffee and peacefulness of the waiting room was a quality. I do appreciate the service provided, and how they honored my time. Additionally, the free coffee and peacefulness of the waiting room was awesome. More