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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

February 05, 2020

Heather great thank you. But the service department was horrible I paid over 12000 dollars to replace engine and fix problems as needed. The very next day car broke down this is now my 4th time returning More

by williegamblejr
Recommend Dealer
No
Employees Worked With
Heather Kratky
Feb 20, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Williegamblejr, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 369-6704. We look forward to hearing from you.

February 05, 2020

I was satisfied with the overall service. Representative Aleshia Kincade accommodated me at every turn, even providing me with a free rental car since my service was regarding Air bag recall. More

by gaelle912
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Gaelle912, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth. We do hope we can be of assistance in the future. Take care!

February 05, 2020

They were very helpful and professional. I truly appreciate all the time that they dedicated in helping me with the process of getting a new vehicle. I’m very happy with the level of service they pr More

by mrivera44109
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Carlos Santiago
Feb 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mrivera44109, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

February 05, 2020

Great service led by Brett Coggins; appreciate the efforts of the entire service department. Although the process took some time I was provided a vehicle so I wasn’t inconvenienced. Thank you again More

by JDHOWE
Recommend Dealer
Yes
Employees Worked With
Brett coggins
Feb 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jdhowe, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

February 05, 2020

I am beyond pleased with my new Jeep! This was the best experience I've ever had purchasing a vehicle. From my salesperson to the financing, everyone was so professional and respectful. I highly recommend! More

by MSCOZY01
Recommend Dealer
Yes
Employees Worked With
Nick Singh
Feb 07, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mscozy01, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

February 05, 2020

My adviser was amazing and professional. Well deserved and I've been working with them for a long time. Always happy and professional. Well deserved review. More

by Fab Fours Bumpers
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Sharon Hester
Feb 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Fab Fours Bumpers, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2020

The buying process lacked integrity. Your sales team told me that I had to buy Kahu because it was already installed on the car. It was not installed on the car! You installed the wrong battery and my son al More

by Customer
Recommend Dealer
No
Employees Worked With
Steve Ostrovich, Kneico Daniels, Donny Wilson
Feb 20, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Customer, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (678) 369-6704 so we may identify ways to improve your experience.

February 04, 2020

very good Lance takes control he works well with me. What you do need is a business area where i can work. I use that table in the play area it works but you More

by ddurnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Feb 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ddurnell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth. Please don't hesitate to reach out to us if there's anything more we can do!

February 04, 2020

Excellent job at getting me into a new jeep compass. I really enjoy my new ride and I'm sure I'll have it for a long time. More

by Squint1234
Recommend Dealer
Yes
Employees Worked With
Melvin Sanchez
Feb 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Squint1234, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

February 04, 2020

Sharon was outstanding as were the individuals who assisted with the negotiation. My one complaint is the hours it took from agreeing on a price until we completed everything and was able to leave. More

by TAS100X
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Feb 05, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tas100x, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

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