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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,572 reviews
February 03, 2020
GREAT SERVICE TO GO TO FOR YOUR NEEDS THE BEST SERVICE ADVISOR I KNOW. FRIENDLY AND WILLING TO HELP ON ALL MY NEEDS. COURTESY VAN FROM/TO MY OFFICE. GREAT SERVICE DEPT. .... FIVE STAR THE BEST SERVICE ADVISOR I KNOW. FRIENDLY AND WILLING TO HELP ON ALL MY NEEDS. COURTESY VAN FROM/TO MY OFFICE. GREAT SERVICE DEPT. .... FIVE STAR SERVICE... More
by rokwon99
Verified CustomerEmployees Worked With
Lance Chapin
February 03, 2020
New/Used Dodge Durango When your team request a customer be at the dealership at a certain time, the customer should not have to wait an additional 45 minutes before being t When your team request a customer be at the dealership at a certain time, the customer should not have to wait an additional 45 minutes before being taken care of, this happend twice. When you front desk people greet new or existing customers they should not only say good morning but actually look at the customer not thier phone or screen. My sales person Felipe was awesome and did a good job, but the paperwork got messed up a couple of times causing me to re-visit. But again overall the service was good..TY More
by RHOYLE707
Employees Worked With
Felipe Ortiz
February 03, 2020
Needs Upgrades .... Building in General Todo bien servicio , atencion...... service ..I will definitely recommend this dealer . The sale man Carlos Santiago is the best he did all it was o Todo bien servicio , atencion...... service ..I will definitely recommend this dealer . The sale man Carlos Santiago is the best he did all it was on his hand to make it work More
by YOUNGLLC01
Employees Worked With
Carlos Santiago
February 02, 2020
Sharon was a great salesman very knowledgeable and professional in and outs do she made sure I find the make model and color that I want it professional in and outs do she made sure I find the make model and color that I want it More
by DAVIDHARRIS714
Employees Worked With
Sharon Hester
February 02, 2020
Do not reccomend thia dealership. Do not sign paperwork if it is not what you agree to prior to going into yhe finance office. You will get the worst deal end of a deal. Not very professional when there if it is not what you agree to prior to going into yhe finance office. You will get the worst deal end of a deal. Not very professional when there is a problem. The dealership told the car purchased was 2018 but the finance company said it was a 2019. Sold a car that had electrical issues. Engine light was on the same day the vehicle was purchased. Light were flickering and doors would not unlock. All tire pressure lights came on the same day the car was purchased. More
by TOLAJE
Employees Worked With
Felipe Ortiz, Omar Chabolla
February 02, 2020
Great Stap.. They Know What to do. The service center is smaller than the work volume. However, all the staps are very professional. I think they are doing mor They Know What to do. The service center is smaller than the work volume. However, all the staps are very professional. I think they are doing more than 120%. Lance is the greatest one. More
by justin.oh.kr
Employees Worked With
Lance Chapin
February 02, 2020
The service advisors are incompetent. I tried to pay them to change 4 tires and do an alignment on my Jeep and they didn’t even order the tires in the weeks time I left my car with them (note: I wasn’t even to change 4 tires and do an alignment on my Jeep and they didn’t even order the tires in the weeks time I left my car with them (note: I wasn’t even offered a loaner). Very lazy and unprofessional. I will NEVER go back. If you want to get good service I recommend Jeep in Stone Mountain. More
by aalee32588
Employees Worked With
Brett Coggins
February 02, 2020
Great service I will definitely recommend this dealer and. The sale man Gerardo Hernandez' is the best he did all it was on his hand to make us feel confident in a good comfort with him great man and. The sale man Gerardo Hernandez' is the best he did all it was on his hand to make us feel confident in a good comfort with him great man More
by HENRY.ALFARO
Employees Worked With
Gerardo Hernandez, Omar Chabolla
February 01, 2020
oil change got in fast, got out very quickly. personal very friendly and knowledgeable. service neat and orderly. Will always bring my vehicle here for service. got in fast, got out very quickly. personal very friendly and knowledgeable. service neat and orderly. Will always bring my vehicle here for service. Thank you More
by gmdentler
Employees Worked With
Heather Kratky
February 01, 2020
Great customer service. Everyone was friendly and knowledgeable. Would definitely recommend to others interested in purchasing a vehicle. Love the purchase I got and can't wait to take it on a long t knowledgeable. Would definitely recommend to others interested in purchasing a vehicle. Love the purchase I got and can't wait to take it on a long trip. More
by jmurray120379
Employees Worked With
McDaniels Nsabinla, Dmitry Ward, Steve Knight
