
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Great Service! Like the last time, I was pleased with my services done at this dealership! I will continue to come back. Everyone is friendly and I I like that Alesh Like the last time, I was pleased with my services done at this dealership! I will continue to come back. Everyone is friendly and I I like that Aleshia brought up the fact that I needed my recall done because I totally forgot. Thanks for the Great Customer Service! More
Amazingly professional and quick service Brought Jeep in for engine warning light. The website was awesome to schedule my appointment. The service center advisor was very nice when I arrived Brought Jeep in for engine warning light. The website was awesome to schedule my appointment. The service center advisor was very nice when I arrived and immediately put a plan in place to address my issue. I was in and out with a rental car in minutes. The jeep was serviced quicker than expected and was ready for me when I returned. The service plan was reviewed with me and I was back into my jeep within the recommended window of time. The team was very professional. The service bay was extremely clean. More
I spent at least 8 hours in this dealership and I whatever I saw was dishonesty and waste of customer time. They give you a deal and when you go to the finance manager, the deal is totally changed! I whatever I saw was dishonesty and waste of customer time. They give you a deal and when you go to the finance manager, the deal is totally changed! I have never seen something like this before! More
Heather gave me with excellent customer service! She provided me with a loaner and fixed my battery problem quickly! Amazing associate and very personable! Heather Rocks! provided me with a loaner and fixed my battery problem quickly! Amazing associate and very personable! Heather Rocks! More
This is the second time i go here and honestly i hate going here i feel like their costumer service is just bad first time i went for an oil change two years ago and asked for a tired check and rotation going here i feel like their costumer service is just bad first time i went for an oil change two years ago and asked for a tired check and rotation charge me and dint get my tires rotated and they dint inspect my tires i knew it because the tire needed air and it had a nail they did put air in my tire but dint tell me that it had a nail and when i got home the tired was still in the front and my husband took it off and had to do it him self so i basically paid money for air any way so now i had my car towed there by mopar and the guy that was helping me with the paper work said look you aren’t getting your car work on soon so maybe you’ll get it back next week i said ok then ill get a rental bad costumer service when i got there to pick up my car he just said there’s the paper work that explains the work done to your car have a good day thats all i felt completely unwelcome i wouldn’t go back there not even by choice ugh 😩 worst experience ever More
Service (install airbag recall and new brake pads and rotors Heather our Service Advisor did an amazing job! Knowledgeable of the products and insured that the dealership had the parts prior to committing to do Heather our Service Advisor did an amazing job! Knowledgeable of the products and insured that the dealership had the parts prior to committing to do the work! Definitely will be using Rick Hendrick Chrysler for our next service or new vehicle need! More
I had a very bad exerience when I was shopping for a jeep wrangler with this dealer but service department is the best! My car had a problem with auto stop/start function and it was fixed perfectly within wrangler with this dealer but service department is the best! My car had a problem with auto stop/start function and it was fixed perfectly within promised time. More
great service The dealership, is clean, they have a lot amenities and the keep in touch with you while I am waiting for my car to be done The dealership, is clean, they have a lot amenities and the keep in touch with you while I am waiting for my car to be done More
Awesome service she kept everything very professional and was keeping up with me even when i was pushy to get my car back. Alisha is the best and thank you. was keeping up with me even when i was pushy to get my car back. Alisha is the best and thank you. More