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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

February 01, 2020

Great Service! Like the last time, I was pleased with my services done at this dealership! I will continue to come back. Everyone is friendly and I I like that Alesh More

by Kellee Moore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Kellee Moore, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

February 01, 2020

Amazingly professional and quick service Brought Jeep in for engine warning light. The website was awesome to schedule my appointment. The service center advisor was very nice when I arrived More

by JRMINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Coggins
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Jrmint, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 01, 2020

I spent at least 8 hours in this dealership and I whatever I saw was dishonesty and waste of customer time. They give you a deal and when you go to the finance manager, the deal is totally changed! I More

by mir.n63
Recommend Dealer
No
Employees Worked With
Allan Magallanes, Ranesha Grady
Feb 18, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are disappointed to learn of your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth, but will take this opportunity to improve. We'd like the opportunity to discuss this with you. Please reach out to us at (678) 369-6704 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 01, 2020

Heather gave me with excellent customer service! She provided me with a loaner and fixed my battery problem quickly! Amazing associate and very personable! Heather Rocks! More

by dlatrell
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dlatrell, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!

February 01, 2020

This is the second time i go here and honestly i hate going here i feel like their costumer service is just bad first time i went for an oil change two years ago and asked for a tired check and rotation More

by LUQUINROSA85
Recommend Dealer
No
Employees Worked With
Coggins
Feb 18, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (678) 369-6704 so we can discuss your experience further. We look forward to hearing from you.

January 31, 2020

Service (install airbag recall and new brake pads and rotors Heather our Service Advisor did an amazing job! Knowledgeable of the products and insured that the dealership had the parts prior to committing to do More

by DAVE.BRIERE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dave.briere, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

January 31, 2020

Great service as usual. Heathe is a valued service advisor who always tell us exactly what is needed. My wife and I are extremely pleased. More

by asilbers
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Asilbers, your satisfaction is our top priority. Thank you, and have a fantastic day!

January 31, 2020

I had a very bad exerience when I was shopping for a jeep wrangler with this dealer but service department is the best! My car had a problem with auto stop/start function and it was fixed perfectly within More

by hellomyrealtor
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hellomyrealtor, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

January 31, 2020

great service The dealership, is clean, they have a lot amenities and the keep in touch with you while I am waiting for my car to be done More

by jesus197048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

January 31, 2020

Awesome service she kept everything very professional and was keeping up with me even when i was pushy to get my car back. Alisha is the best and thank you. More

by trendsetternationinc
Recommend Dealer
Yes
Employees Worked With
Alisha/Alicia
Feb 03, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Trendsetternationinc, reviews like this give us motivation and help us ensure we provide high-quality care. We can't wait to see you again, have a great day.

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