
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Horrible Communication I purchased a car there in Oct.2019 and was the end of the month . It was just the worst I had ever experienced . The sales rep drove to Savannah to g I purchased a car there in Oct.2019 and was the end of the month . It was just the worst I had ever experienced . The sales rep drove to Savannah to get my signature where I worked . I get a call telling me to come to the dealership to sign some papers . Little did I know that I was ask to come there to be told the deal was never approved and I had to leave the car. When I got there the finance manager was extremely rude and pretty much just told me she had to have the vehicle and I was not getting my down payment back . So, I had to find a way home that rainy cold night . The very next day I was not allow to get my personal items from the car. I was devastated and and very disappointed !! For someone to be so desperate to get a sale the very last day of the month and be so negligence in properly doing their job and I ended up paying for your companies mistake . I have called to speak to a manager and as of today to return call . The worst customer service ever !!! i will never refer anyone to your company. More
Matt was great at showing off all of the features of the car and addressing every concern as they came. Alan in the finance dept. was PHENOMENAL in easing the stress of the purchase and explaining everythin car and addressing every concern as they came. Alan in the finance dept. was PHENOMENAL in easing the stress of the purchase and explaining everything that was being signed. More
Sharon Hester is the best! She knows all of the product lines and she makes everything very simple and stress free. Ask for Sharon at this dealership ! lines and she makes everything very simple and stress free. Ask for Sharon at this dealership ! More
Amazing, productive, positive, welcoming experience Rick Hendrick Chrysler Dodge Jeep RAM Duluth did an amazing job helping me find a vehicle. Sharon and Steve were patient and extremely knowledgeable w Rick Hendrick Chrysler Dodge Jeep RAM Duluth did an amazing job helping me find a vehicle. Sharon and Steve were patient and extremely knowledgeable with me as we decided on the best vehicle for me. More
It was my 1st visit. And I'll be returning for sure I arrived to friendly service reps. Who appeared knowledgeable. It left a great impression for my first ever visit. I was also give a follow-up phone I arrived to friendly service reps. Who appeared knowledgeable. It left a great impression for my first ever visit. I was also give a follow-up phone call which was also very appreciated. More
Matt, Donny and Allan were absolutely amazing!! One location did a horrible job with me, i got in contact with this location and they got me in a vehicle!! location did a horrible job with me, i got in contact with this location and they got me in a vehicle!! More
I really like a lot because everyone was very friendly and they do very good what they do. I’m soo happy to get my car there. With you. Guys. Thanks a lot. 🙏 and they do very good what they do. I’m soo happy to get my car there. With you. Guys. Thanks a lot. 🙏 More
Heather and her team knows my car very well which give me the confidence that I’m always in good hands. Always gives that extra sense of “piece of mind “ the confidence that I’m always in good hands. Always gives that extra sense of “piece of mind “ More
Best first time experience buying a car. The staff was welcoming and made me feel super comfortable. Brett Short and Omar Chabolla helped me choose the best car for me and I truly appreciate The staff was welcoming and made me feel super comfortable. Brett Short and Omar Chabolla helped me choose the best car for me and I truly appreciate their genuinly kind and caring personalities. I would recommend buying from this dealership 100% More