Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,572 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,572 reviews
December 31, 2019
Recalls I take my car for recalls and a problems with fuel pump and they help me a lot thanks for everything I recommend thank all I take my car for recalls and a problems with fuel pump and they help me a lot thanks for everything I recommend thank all More
by JESUSITHO_FEO86
Verified CustomerEmployees Worked With
Lance Chapin
December 31, 2019
Great customer service My sales person Erick was THE BEST. No pressure. Test drove car no problems. He answered all my questions. The process was a great experience overa My sales person Erick was THE BEST. No pressure. Test drove car no problems. He answered all my questions. The process was a great experience overall. KUDOS to Erick. Ask for him he was very knowledgeable. I'm now the proud owner of a New Toyota . More
by SHELLE
Employees Worked With
Ms.Veronic Love in finance, Erick Nunez
December 31, 2019
Jeep deployed web update Tech offered a ‘24 hr diagnosis’ when I asked about installed the internet update from Jeep. Called Jeep and they’d issued a Bulletin on how to do t Tech offered a ‘24 hr diagnosis’ when I asked about installed the internet update from Jeep. Called Jeep and they’d issued a Bulletin on how to do the update (shouldn’t take longer than 50 minutes). Shop was too crowded to attempt the update so I’ll have to reschedule. More
by t.pace
Employees Worked With
Didn’t notice the name plate.
December 31, 2019
Excellent Customer Service We have been car shopping for a while, and had not really considered a Jeep Wrangler. However, Steve and Nick were able to answer all our questions a We have been car shopping for a while, and had not really considered a Jeep Wrangler. However, Steve and Nick were able to answer all our questions and work with us to build a very nice lease deal. I certainly appreciated them working with me as we had a very strict budget we needed to stay within. More
by merlyn4180
Employees Worked With
STEVE OSTROVICH, Nick Singh
December 31, 2019
Not trust in Rick Hendrick This company call me several times for extended my guaranty but I’m buy that went my truck e need service this person I think is the manager in serv This company call me several times for extended my guaranty but I’m buy that went my truck e need service this person I think is the manager in service him cancel my policy and telling him what appended way you want to cancel More
by javiercastillo.jc.jc
Employees Worked With
Darrell Wilson, Heather Kratky, Lance Chapin
December 30, 2019
Terrific service but timing was a tad long Terrific service. Since I was there for only an oil change first thing when open, it took almost an hour and 45 mins to complete service. Terrific service. Since I was there for only an oil change first thing when open, it took almost an hour and 45 mins to complete service. More
by chiefofnbp
Employees Worked With
Katey Sages
December 30, 2019
Awesome and fast Lance was awesome got me in and out in no time, very knowledgeable and willing to take the time and explain everything to me. Highly recommend Rick He Lance was awesome got me in and out in no time, very knowledgeable and willing to take the time and explain everything to me. Highly recommend Rick Hendricks CJDR of Duluth and definitely see Lance Chapin. More
by drdatt4
Employees Worked With
Lance Chapin
December 30, 2019
Amazing experience Nick did and amazing job helping me get the car of my dreams. The customer service he provided was great And the process was quick and easy. Nick did and amazing job helping me get the car of my dreams. The customer service he provided was great And the process was quick and easy. More
by abhi
Employees Worked With
Mark Jorsling, Nick Singh
December 30, 2019
Awesome This is the second time to purchase the car at same dealership. I’m really happy with my new wrangler rubicon. Definitely I will be back for another This is the second time to purchase the car at same dealership. I’m really happy with my new wrangler rubicon. Definitely I will be back for another one. More
by sueatl72
Employees Worked With
Gerardo Hernandez
December 29, 2019
People were friendly! Over all dealings with this dealership was very good, although spent about 1 hr with no one letting us know what was going on. Thanks! Over all dealings with this dealership was very good, although spent about 1 hr with no one letting us know what was going on. Thanks! More
by anthonypepe84
Employees Worked With
Allan Magallanes, Felipe Ortiz
