Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Nice Location Heather was great and informative on services needed for my car. I appreciate her taking her time to explain everything along with giving me the best Heather was great and informative on services needed for my car. I appreciate her taking her time to explain everything along with giving me the best recommendations. More

Great service Came to get me gas cover installed and was in and out quick and was awesome given some pretty good service tip for keeping my Ram in tip top shape. Th Came to get me gas cover installed and was in and out quick and was awesome given some pretty good service tip for keeping my Ram in tip top shape. Thanks Heather! More

Pressure sail for service contracts Length of time at dealership was way to long.And the pressure of the finance people was way out of bounds. I travel a long way to buy the car, but the Length of time at dealership was way to long.And the pressure of the finance people was way out of bounds. I travel a long way to buy the car, but they kelp going on and on. More

Friendly Sharon was very friendly and professional. Everyone that assisted in the process was helpful. The Time spent waiting on everything was extensive abo Sharon was very friendly and professional. Everyone that assisted in the process was helpful. The Time spent waiting on everything was extensive about 6 hours and only looked at 1 vehicle. More

Good selection no perks First of all I chose this dealership due to the prices they had advertised, once in, a manager tells me their IT department had messed with their pric First of all I chose this dealership due to the prices they had advertised, once in, a manager tells me their IT department had messed with their pricing🙄. Also purchasing one of their most expensive cars, I did not get a fill up of gas or any free oil changes like Landmark does. Also after coming in with a check for the whole amount of car, it took a while to get any help. I never really dealt with one particular person either More

Deceptive leadership Management and finance team are very deceptive. They will play a good swap game on the buyer. Was told for days the car was going to be here tomorrow, Management and finance team are very deceptive. They will play a good swap game on the buyer. Was told for days the car was going to be here tomorrow, even messaged Allan I was on my way to.pick it up with a 'ok. Great' reply only to find it was still 400 miles away after sitting there for 2 hours. We are going to buy ad/billboard spaces to expose the business. My new jeep had engine lights, safety feature failures, defects, missing options and more. Mamagement made me fee like I was a bad customer for expecting the best in a 50K purchase. I was told nothing is perfect and needed to accept it as is. We will be placing street signs and billboard ad space in and around every Rick Hendricks dealership with our 5k refund from trade in vehicle. Videos, paperwork and recorded conversations going on social media and YouTube. Rick hendricks team is a CON , the manager we delt with was the worst. More

Excellent Service Ms. Gagnon is nice, patient, and professional when working with customer. Excellent service! Excellent experience! I would recommend this service cent Ms. Gagnon is nice, patient, and professional when working with customer. Excellent service! Excellent experience! I would recommend this service center to my friends, coworkers... More

Heather is a great asset to your organization. Your service center is a great place to take care of our vehicles. Merry Christmas to the staff. May the New Year bring in more customers to experi Your service center is a great place to take care of our vehicles. Merry Christmas to the staff. May the New Year bring in more customers to experience your service department. More

Bought new truck Steven and his team found the truck I wanted and got in shipped in and put lift wheels and tires on it! Super happy with sells and service Steven and his team found the truck I wanted and got in shipped in and put lift wheels and tires on it! Super happy with sells and service More

Great Sales Experience Great sales experience, but even when paying for the car in full, it took us 4 hours to get the car. Felipe was a great help in finding the right veh Great sales experience, but even when paying for the car in full, it took us 4 hours to get the car. Felipe was a great help in finding the right vehicle. More