Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Satisfied My advisor was attentive and pleasant! He greeted me with a smile and apologized that the previous Advisor failed to acknowledge me as I was waiting o My advisor was attentive and pleasant! He greeted me with a smile and apologized that the previous Advisor failed to acknowledge me as I was waiting over 15 min in the bay. I then asked her (Mary or Maria), “Hi, is someone going to help me?” She looked up briefly and said just a minute. I asked because cars pulled up after me and was waited on. I pulled out from her bay to my Advisors bay and he made everything alright. His disposition and smile and apology was much appreciate. He helped me as soon as he saw me. More

Used car purchase Drove six hours to pick up a used vehicle. The car fit the description and pictures. There were no surprises. The vehicle price was reasonable. The qu Drove six hours to pick up a used vehicle. The car fit the description and pictures. There were no surprises. The vehicle price was reasonable. The quote I received over the phone for my trade-in was honored. Kandi Odum was very helpful the day before on the phone and through email. Ben P communicated with me on my drive down to make sure everything was in order and was immediately available when I arrived and was helpful throughout the process. The process took a little longer than expected due to out of state extra paperwork and it being a very busy Saturday. Also, apparently there was a Computer issue and the online information for financing that I had submitted was not available, so that had to be repeated manually. Otherwise, it was a very pleasant experience for car buying. More

Worst ever The biggest mistake of my life was taking my Jeep to this dealership. Rick Hendrick’s Chrysler Dodge Jeep Ram in Duluth will NEVER lay another hand on The biggest mistake of my life was taking my Jeep to this dealership. Rick Hendrick’s Chrysler Dodge Jeep Ram in Duluth will NEVER lay another hand on my vehicle. I will gladly take quality (Ed Voyles Chrysler Dodge Jeep) than convenience. More

Hard to get a response The help I received while at the dealership to purchase the vehicle was great. Once I left it is impossible to get any kind of response or help with i The help I received while at the dealership to purchase the vehicle was great. Once I left it is impossible to get any kind of response or help with issues. Absolutely unacceptable and very disappointing. More

Awesome!!!! I was going to browse at some vehicles and end up buying a vehicle. Mrs. Hester and Mrs. Love was amazing. Mrs. Hester is a wonderful saleswoman, she I was going to browse at some vehicles and end up buying a vehicle. Mrs. Hester and Mrs. Love was amazing. Mrs. Hester is a wonderful saleswoman, she manifested great patience and Mrs. Love brought it home. When you visit Rick Hendrick ask for Mrs. Hester or Mrs. Love, they want disappoint you. More

the best of the best “Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” – and that's what ranisha my sales rep did. Ranisha wa “Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” – and that's what ranisha my sales rep did. Ranisha was beyond patient and understanding. More

Quick service Overall was great the service was excellent, only issue is I paid 450 dollars for a battery that cost 250. Other then that everything was great. Overall was great the service was excellent, only issue is I paid 450 dollars for a battery that cost 250. Other then that everything was great. More

Quickly and accurately Oil change and tire rotation were quickly and accurately. The shuttle was also available, and the staff were friendly and comfortable. Jeep Wrangler Oil change and tire rotation were quickly and accurately. The shuttle was also available, and the staff were friendly and comfortable. Jeep Wrangler Rubicon gave our family a new hobby of off road. More

Solid Deal, but Say No to Extra Charges Ok experience. My sales rep was nice, and the car had a good price and a special deal that made it even better. Was annoyed at the unmentioned facts t Ok experience. My sales rep was nice, and the car had a good price and a special deal that made it even better. Was annoyed at the unmentioned facts that they’d try to charge me an extra $1,000 for some anti-theft system called Kahu that they installed without asking, and then that they tried to get me to pay over $2,000 for additional coverages, being very pushy when I tried to say no. But I guess that’s just part of the deal when buying from a dealership, learning to say no. More

Radiator leak for a 2014 Jeep Wrangler The service was good and Katey was very nice. My only complaint was paying $800 dollars for a radiator with only 38000 miles on Jeep. The service was good and Katey was very nice. My only complaint was paying $800 dollars for a radiator with only 38000 miles on Jeep. More