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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

December 01, 2019

Great Service Heather was fantastic, responsive and transparent. She made a difficult process very easy to handle. I had constant updates and they serviced my Jeep More

by pkramer1091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Dec 03, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Pkramer1091, we really appreciate your feedback! We hope you have a great day!

December 01, 2019

Maintenance They do not care about your vehicle only when you purchase it ... they only race your money they do not care about your vehicle at all More

by LFCASTRO1029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve (new)
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Lfcastro1029, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

December 01, 2019

Tucker's Thanksgiving My husband and I walked into the dealer and we were immediately greeted and seated. We were then introduced to the best sales lady, Ranesha. She was e More

by ARA12346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ranesha Grady
Dec 03, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ara12346, thanks for your praise and kind comments about our team. Thank you again for leaving us this response!

November 30, 2019

AMAZING!! What a phenomenal experience I had with Sharon Hester. She is absolutely amazing, the company should definitely hang on to her. I will be do all my b More

by LTURNER0113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lturner0113, thank you for the high star rating! We're looking forward to your next visit with us!

November 30, 2019

Easy transaction... good follow_up....good buy Great experience. Sharon was very helpful and her follow up was appreciated. I think I was treated with respect and the process was quick but thorough More

by Hawkeye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hawkeye, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

November 30, 2019

Great experience in total We had a great experience in total and people worked hard yo get us the exact right vehicle ( not easy when planning to tow an RV) at a fair price. More

by stevemckenna1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE, Felipe Ortiz
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Stevemckenna1, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

November 30, 2019

Great people Lots of cars, trucks and Van's choices. First time buyer and no problem getting the pro master van. For my business. We like the location Thanks. More

by Xelas renovation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto venturini
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

November 30, 2019

Customer service This is not first time buying from them and I'd definitely use them again. Customer service is great and they're very efficient . I loved my experienc More

by Fee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Fee, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth! Fee, thanks for taking the time to leave a review.

November 29, 2019

Fantastic Service Advisor and Service Department With four Chrysler vehicles in the family, we choose to work with Hendrick for over 5 years now. Our service advisor, Lance Chapin, is honestly the be More

by PETER.HAJJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Dec 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Peter.hajjar, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

November 28, 2019

Overcharging Price for a busted water pump was 1500 dollars, price just to see what’s wrong with my vehicle $155. Price for all around brake and rotor job 1300. W More

by EGARRETT18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we strive for excellence, and are disappointed to hear that you received anything less. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

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