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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

November 24, 2019

Great Jeep. Going back for an alignment that I noticed is needed today. Overall great buying experience I will definitely recommend to others. Thank you More

by APHYSCO57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Mark Jorsling
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Aphysco57, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth! Thanks again for the recommendation, and have an amazing day!

November 24, 2019

Worst experience in all 100,000 miles of ownership I had an appointment set for 815am I arrived around 750am and it took 2 hours for them to even look at my truck. Finally after 2 hours I get told what More

by hfite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hfite, it is disappointing for us to hear that your experience was anything less than great. Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (678) 369-6704 to discuss ways we can better serve you in the future.

November 24, 2019

Horrible experience! Never recommending this place Took a running vehicle to be worked on, took over 3 months! and was returned the vehicle in worst running conditions, and they dont care. More

by Dwai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Kratky
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dwai, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (678) 369-6704 so we may assist you in moving forward towards a resolution.

November 24, 2019

Oil change The service team always takes good care of my car. I know when I drop it off, I am leaving it in good hands. Work is performed quickly and with the qu More

by TINSLEY.LISA.22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Sharon Hester, Heather Kratky
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Tinsley.lisa.22, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 23, 2019

Good at first then it went left. Bought a jeep on the 10 and now it's going on two weeks I just received my second key. Now I guess it would be another two weeks before I can my hitch More

by newroads357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gerardo Hernandez
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Newroads357, thank you for taking the time to leave us feedback about your experience with us. Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (678) 369-6704 to discuss ways we can better serve you in the future.

November 23, 2019

Good experience with the team. Happy with the outcome. They took good care of me. Simple and easy transaction. Will be referring all my friends and family More

by ANTWANN_DUCKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh, Taylor Stewart
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Antwann_duckett, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

November 23, 2019

Recommended over any other dealership Great customer service. Lyn is very knowledgeable on their inventory. He assisted in every aspect of the sale, car selection, and what I was willing t More

by teerlowery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Lyn Sheppard
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Teerlowery, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! If you have any further questions, please don't hesitate to reach out!

November 22, 2019

Recall Repairs This service center had made my recalls a breeze. They’ve not only bought them to my attention, they coordinated them to fit my schedule and executed More

by NATZAC2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Coggins
Nov 25, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Natzac2017! We're so happy we were able to help you out! If you're ever in need of more help, please let us know!

November 22, 2019

Did not top off my fluids When I went in for oil changeI went in for a regular oil change and my fluids was not checked my light is still on and now I have to return which I d More

by JOSH2338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Josh2338, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 22, 2019

Great Service This was my third time to this location. The employees are very welcoming and cheerful and attentive. My advisor was thorough when explaining the proc More

by garciap.0103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Garciap.0103, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. Please let us know if there is anything else we can do for you; we are more than happy to help!

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