
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 6,568 reviews
Great Jeep. Going back for an alignment that I noticed is needed today. Overall great buying experience I will definitely recommend to others. Thank you Jeep. Going back for an alignment that I noticed is needed today. Overall great buying experience I will definitely recommend to others. Thank you More
Worst experience in all 100,000 miles of ownership I had an appointment set for 815am I arrived around 750am and it took 2 hours for them to even look at my truck. Finally after 2 hours I get told what I had an appointment set for 815am I arrived around 750am and it took 2 hours for them to even look at my truck. Finally after 2 hours I get told what needs to get done on my truck, and I agree to pay $1200 to get my truck serviced. I am then told that it shouldn’t take long since there is a level 3 service tech working on my truck. Another 2 hours go by and I finally walk out on my own to ask what’s going on and I see my truck parked outside the bay and is finished but I was never told it was done. I just moved here from Florida and I work not far from this dealership, and I can promise I will never spend another cent at this place and anyone who asks I will tell them not to come. More
Horrible experience! Never recommending this place Took a running vehicle to be worked on, took over 3 months! and was returned the vehicle in worst running conditions, and they dont care. Took a running vehicle to be worked on, took over 3 months! and was returned the vehicle in worst running conditions, and they dont care. More
Oil change The service team always takes good care of my car. I know when I drop it off, I am leaving it in good hands. Work is performed quickly and with the qu The service team always takes good care of my car. I know when I drop it off, I am leaving it in good hands. Work is performed quickly and with the quality I've grown to expect from Hendrick Automotive. More
Good at first then it went left. Bought a jeep on the 10 and now it's going on two weeks I just received my second key. Now I guess it would be another two weeks before I can my hitch Bought a jeep on the 10 and now it's going on two weeks I just received my second key. Now I guess it would be another two weeks before I can my hitch put on that I have already paid for. So I guess l will make my first payment for something that is not complete according to the contract that was signed. More
Good experience with the team. Happy with the outcome. They took good care of me. Simple and easy transaction. Will be referring all my friends and family with the team. Happy with the outcome. They took good care of me. Simple and easy transaction. Will be referring all my friends and family More
Recommended over any other dealership Great customer service. Lyn is very knowledgeable on their inventory. He assisted in every aspect of the sale, car selection, and what I was willing t Great customer service. Lyn is very knowledgeable on their inventory. He assisted in every aspect of the sale, car selection, and what I was willing to purchase. You do not feel like number. More
Recall Repairs This service center had made my recalls a breeze. They’ve not only bought them to my attention, they coordinated them to fit my schedule and executed This service center had made my recalls a breeze. They’ve not only bought them to my attention, they coordinated them to fit my schedule and executed the repairs in a timely and professional manner. More
Did not top off my fluids When I went in for oil changeI went in for a regular oil change and my fluids was not checked my light is still on and now I have to return which I d When I went in for oil changeI went in for a regular oil change and my fluids was not checked my light is still on and now I have to return which I do not have the time to do More
Great Service This was my third time to this location. The employees are very welcoming and cheerful and attentive. My advisor was thorough when explaining the proc This was my third time to this location. The employees are very welcoming and cheerful and attentive. My advisor was thorough when explaining the process and very knowledgeable. The facility is clean and comfy seats are provided. More