
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 6,585 reviews
Tucker's Thanksgiving My husband and I walked into the dealer and we were immediately greeted and seated. We were then introduced to the best sales lady, Ranesha. She was e My husband and I walked into the dealer and we were immediately greeted and seated. We were then introduced to the best sales lady, Ranesha. She was extremely patient and understanding of our situation. My husband and I do not have perfect credit and we didn’t have much money to put down. She was still able to work with us. She’s extremely educated in her field. She found the best offers within our budget and sent us home in the perfect Jeep Cherokee! Can’t brag on her enough! Thank you. Celi & Zac More
AMAZING!! What a phenomenal experience I had with Sharon Hester. She is absolutely amazing, the company should definitely hang on to her. I will be do all my b What a phenomenal experience I had with Sharon Hester. She is absolutely amazing, the company should definitely hang on to her. I will be do all my business with her. :) More
Easy transaction... good follow_up....good buy Great experience. Sharon was very helpful and her follow up was appreciated. I think I was treated with respect and the process was quick but thorough Great experience. Sharon was very helpful and her follow up was appreciated. I think I was treated with respect and the process was quick but thorough. Very happy overall! Will recommend to others. More
Great experience in total We had a great experience in total and people worked hard yo get us the exact right vehicle ( not easy when planning to tow an RV) at a fair price. We had a great experience in total and people worked hard yo get us the exact right vehicle ( not easy when planning to tow an RV) at a fair price. Our only challenge was paying cash: the check assurance company declined our check (though we have never written a bad check ever), then made us jump through hoops with our bank and then declined it again. We should have been told up front to send a wire. This wasted hours of time. More
Great people Lots of cars, trucks and Van's choices. First time buyer and no problem getting the pro master van. For my business. We like the location Thanks. Lots of cars, trucks and Van's choices. First time buyer and no problem getting the pro master van. For my business. We like the location Thanks. More
Customer service This is not first time buying from them and I'd definitely use them again. Customer service is great and they're very efficient . I loved my experienc This is not first time buying from them and I'd definitely use them again. Customer service is great and they're very efficient . I loved my experience More
Fantastic Service Advisor and Service Department With four Chrysler vehicles in the family, we choose to work with Hendrick for over 5 years now. Our service advisor, Lance Chapin, is honestly the be With four Chrysler vehicles in the family, we choose to work with Hendrick for over 5 years now. Our service advisor, Lance Chapin, is honestly the best service person I’ve worked with in 40 plus years of auto ownership. He listens, keeps us updated, is fair, and most important, he’s honest. The mechanics and technicians are first class as well. Our vehicles are repaired correctly the first time. I highly recommend. More
Overcharging Price for a busted water pump was 1500 dollars, price just to see what’s wrong with my vehicle $155. Price for all around brake and rotor job 1300. W Price for a busted water pump was 1500 dollars, price just to see what’s wrong with my vehicle $155. Price for all around brake and rotor job 1300. Went somewhere else got all that done for 1600 total with a lifetime warranty... SMH with the price, I need a tune up scared to take to you all. 😂 might be A 1000 dollars. More
Paid for nothing. I brought my factory warrantied dodge in because of check engine light. Already had a diagnostic done before I came. I already knew the issue was oil I brought my factory warrantied dodge in because of check engine light. Already had a diagnostic done before I came. I already knew the issue was oil pump. Service tech saw the check engine light then called me the next day to tell me my car was fine and censor must have been stuck. Charged me $155 for nothing. Extremely disappointed. More
Service This was first device on new Jeep. Oil change, tire rotation and questions. Service manager met me and we discussed. Brett sign me in and completed pa This was first device on new Jeep. Oil change, tire rotation and questions. Service manager met me and we discussed. Brett sign me in and completed paperwork. Car was completed in good time and we were back on road. All were friendly and helpful. Good experience.. More