Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Bad service Been with our truck for a month still nobody calls. Talked to three different managers no one seems to care. Past week got a lending car just to see Been with our truck for a month still nobody calls. Talked to three different managers no one seems to care. Past week got a lending car just to see if they will hurry up and give us our truck back and still nobody care, this is going to be the second week we have the car that they lend to us and nothing happens. We have spoken with Steven and the other manager they just don’t care. This past Sunday went to the agency spoke with the manager in charge told us he was sales manager but will give someone our message, still nobody called. As you have great sales people that sale your cars too fast you should have great managers that take care of the problems fast. This Friday is a month they have our truck the managers don’t do anything. More

Removing Stuck Bolts on Jeep Have a 2004 Jeep TJ and needed a couple of stuck bolts with striped heads removed so I could install my next accessory. Went to several locations and Have a 2004 Jeep TJ and needed a couple of stuck bolts with striped heads removed so I could install my next accessory. Went to several locations and no one wanted to touch the job. Heather and the Service Department didn't blink an eye and took the job. The did a GREAT job quickly and at a great rate. If my experience is typical, then this is a super service department. More

Purchase of a dodge challenger Rick Hendrick Chrysler Dodge and jeep is the place to go to when purchasing a new car Sharon Hester where is my salesperson and she was the best she Rick Hendrick Chrysler Dodge and jeep is the place to go to when purchasing a new car Sharon Hester where is my salesperson and she was the best she helped me get into the car that i like and i love it I recommend anyone that’s looking for a new car to go see her at Rick Hendrick Chrysler Dodge and Jeep it was the best experience I ever had at a dealership the people that work there are so nice and friendly I just recommend anyone to go there More

No matter the time , I always receive the best service! Each advisor is very generous and will do anything to give you the best service. Each advisor is very generous and will do anything to give you the best service. More

Great new car experience We ended up at Rick Hendrick, Duluth after visiting a few other Jeep dealerships. Kneico and Rich were the sales reps and we really enjoyed working w We ended up at Rick Hendrick, Duluth after visiting a few other Jeep dealerships. Kneico and Rich were the sales reps and we really enjoyed working with both of them. They were professional, knowledgeable and most importantly, not pushy or aggressive. More

Very Good Clear communication. They helped with my bankruptcy credit situation in every way possible. We worked together until we made a deal that worked for ev Clear communication. They helped with my bankruptcy credit situation in every way possible. We worked together until we made a deal that worked for everyone. I'm very satisfied with my deal, the vehicle, and the whole process. More

Beware! I found the car my son had been wanting for college at this dealership. I live four hours away so I spoke to a salesperson on Friday and asked for so I found the car my son had been wanting for college at this dealership. I live four hours away so I spoke to a salesperson on Friday and asked for someone to call me back while standing with the car so I could ask some specific questions. When they did, I specifically asked if there was any visible damage to the car explaining that since I lived so far away I'd have to take him at his word. He said there was none. The Carfax was clean also. Upon arriving on Saturday, my son and I quickly noticed the extensive hail damage to the hood, roof, and rear deck lid...one particular dent was on a top corner of the hood and actually had paint damage. Nowhere in the online post for this car was there any mention of hail damage. While very angrily speaking with a sales manager and the customer service manager discussing possible solutions to the issue, I received word from them that the car had suddenly been sold. After driving four hours back home, I checked the website on Monday to see if the car was still listed and it was. I called to ask if the car was still available and a salesperson called me back to say that it was indeed still available...once again never mentioning the hail damage. This kind of behavior is unacceptable, and I would think that Mr. Rick Hendrick would be very displeased that his employees would be this deceitful. I would not recommend doing business with ANY Hendrick auto dealership...especially this one. More

Fue un servicio EXELENTE te ayudan mucho para que puedas obtener un auto un trato muy amable y concientes de mis necesidades. Gracias a Carlos Santiago por tanta paciencia y amabilidad obtener un auto un trato muy amable y concientes de mis necesidades. Gracias a Carlos Santiago por tanta paciencia y amabilidad More

Service, service service Always a great experience at Hendrick’s service dept. never feel like I’m being pressured into service I dont need but still feel as if the advisor is Always a great experience at Hendrick’s service dept. never feel like I’m being pressured into service I dont need but still feel as if the advisor is proactive in keeping my vehicle running in top shape. More