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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

November 20, 2019

Ram 1500- Jinmo Cho Sales person was knowledgeable and friendly. He tried his best to give me best price. Mark worked fast to get me out of the door as soon as possible More

by Jinmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin, Mark Jorsling
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jinmo, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. We look forward to your next visit! Take care!

November 20, 2019

Great experience Overall great experience. Im really use to dealing with Heather which is very awesome but Brett was great as well. Him and Heather worked together to More

by calvin.lucas4140
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett , Heather Kratky
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Calvin.lucas4140, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

November 20, 2019

Nothing got fix. I have a 2019 dodge challenger. The first thing the driver side window started acting up. Took the car into the dealership told them what was going on More

by $KUNNEY0321
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Piyarat
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for letting us know about your recent visit to Hendrick Chrysler Dodge Jeep RAM Duluth. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 20, 2019

Bad service Been with our truck for a month still nobody calls. Talked to three different managers no one seems to care. Past week got a lending car just to see More

by ELIZABETH_Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH
Jan 06, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Elizabeth_z, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (678) 369-6704 so we can work towards a resolution. We look forward to hearing from you.

November 20, 2019

Removing Stuck Bolts on Jeep Have a 2004 Jeep TJ and needed a couple of stuck bolts with striped heads removed so I could install my next accessory. Went to several locations and More

by sreid64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Sreid64, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 20, 2019

Purchase of a dodge challenger Rick Hendrick Chrysler Dodge and jeep is the place to go to when purchasing a new car Sharon Hester where is my salesperson and she was the best she More

by KENDRICK1210
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kendrick1210, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 20, 2019

No matter the time , I always receive the best service! Each advisor is very generous and will do anything to give you the best service. More

by Thecarladyhester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Reed, Mark Jorsling, Sharon Hester, Lance Chapin
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Thecarladyhester, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth! We look forward to your next visit! Take care!

November 19, 2019

Great new car experience We ended up at Rick Hendrick, Duluth after visiting a few other Jeep dealerships. Kneico and Rich were the sales reps and we really enjoyed working w More

by JF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE, Kneico Daniels
Nov 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jf, we're glad to hear you enjoyed your visit. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2019

Oil change waiting time I was told the oil change shouldn't even take an hour since the tires were not being rotated. It actually took an hour and forty minutes. And this is More

by DC392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Kratky
November 18, 2019

Very Good Clear communication. They helped with my bankruptcy credit situation in every way possible. We worked together until we made a deal that worked for ev More

by LevarH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Wilson, Ranesha Grady
Nov 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Levarh, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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