Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Outstanding service department A 200% improvement from Gwinnett Chrysler Dodge service dept in Stone Mountain. I will be a repeat customer for sure and will be sending referrals A 200% improvement from Gwinnett Chrysler Dodge service dept in Stone Mountain. I will be a repeat customer for sure and will be sending referrals More

RAM 1500 Agent was very patient, informed and helpful. We sow 2 vehicles and test them. Agent help passing my stuff From my old vehicle to the new. It was gr Agent was very patient, informed and helpful. We sow 2 vehicles and test them. Agent help passing my stuff From my old vehicle to the new. It was great. Thanks. More

Quick, thorough and courteous! The service rep was friendly and asked all the right questions. The service rep also assisted with taking care of a potential future issue! The service rep was friendly and asked all the right questions. The service rep also assisted with taking care of a potential future issue! More

Purchase Motor Vehicle Ms. Grady the Sales Associate was great. She unfortunately had to work with the bureaucracy of the organization. Example car was not on site despite Ms. Grady the Sales Associate was great. She unfortunately had to work with the bureaucracy of the organization. Example car was not on site despite having an appointment to see it. All sorts of time was wasted because loan info had to be filled out even though financing was off site. More time was wasted because only one credit/business manager was available to finalize sale. Understand Ms. Grady also had to shell out gas money from her own pocket because this was not a dealer option on used cars. If it were not for the fact she was so professional in dealing with me and I really wanted this vehicle I would have walked out the door after two (2) hours of waiting around. No lunch or dinner vouchers so had to settle with your pop corn. Hope this helps with future sales dealings. By the way overheard a sales associate in the next cubicle tell a customer "this vehicle will never depreciate". I want one of those. Regards, Dick Koch More

Superior experience! Erick was phenomenal! His expertise and superior customer service sealed the deal! I couldn’t have asked for a better experience or sales professional Erick was phenomenal! His expertise and superior customer service sealed the deal! I couldn’t have asked for a better experience or sales professional. Thank you, Erick!! More

Great overall experience We knew what we wanted going in and Lyn made sure we got the deal we needed. He was not sales-y at all. Mark in finance took care of the paperwork pre We knew what we wanted going in and Lyn made sure we got the deal we needed. He was not sales-y at all. Mark in finance took care of the paperwork pretty quickly and got me out without dragging me along. Appreciate these men and the work they put in. More

Great service! Fast and friendly staff. Neatness of waiting room made you feel relax, while vehicle was being service.. wow time just flew by and you was back during Fast and friendly staff. Neatness of waiting room made you feel relax, while vehicle was being service.. wow time just flew by and you was back during your daily routine. More

Car buying should always be like this!! Straightforward!! A+ Sales person was a pleasure to work with.. great service manager!! I appreciated the straightforward approach and no B.S. They worked really hard to Sales person was a pleasure to work with.. great service manager!! I appreciated the straightforward approach and no B.S. They worked really hard to take care of me.. It was a busy afternoon so we were there until 1130pm.. that 2hrs after they close and they showed me tremendous professionalism..A+ More

Express lane isn’t that fast I personally feel like the express oil change lane isn’t that fast. But it might have been full when I went. Lady went to print my paper for me to pay I personally feel like the express oil change lane isn’t that fast. But it might have been full when I went. Lady went to print my paper for me to pay and leave and it took over 10 minutes because she started helping another customer instead. I had to go into the garage area to find her. More

Amazingly outstanding I had an amazing experience with this dealership in general. The sales person ( odonal) am not sure how to spell the name. He was very patient with g I had an amazing experience with this dealership in general. The sales person ( odonal) am not sure how to spell the name. He was very patient with great attitude. I feel so comfortable even though the process was late on a Sunday night. I was not rushed or push into what I don't want. In my years of experience buying a car, this is the first time I will rate a dealership as excellent. I had an unforgettable experience. Keep it up guys! More