Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Friendly, kind and efficient service I was greeted pleasantly and staff made me feel welcomed and appreciated my time and business. Always a pleasure visiting this dealership and the pop I was greeted pleasantly and staff made me feel welcomed and appreciated my time and business. Always a pleasure visiting this dealership and the popcorn and beverages are nice touches. Thanks so much for your customer service excellence More

Called the said come on over. #3166 No service only wasted time. I gave same information by phone as I did in person but on phone they said come on down. In person was told sorry. No service only wasted time. I gave same information by phone as I did in person but on phone they said come on down. In person was told sorry. More

Best Dealership Ever Hey you did a great job hiring this fine group of people. Im definetely not going anywhere else for service. And since I am a Dodge/Chrysler guy I'll Hey you did a great job hiring this fine group of people. Im definetely not going anywhere else for service. And since I am a Dodge/Chrysler guy I'll be purchasing my next vehicle here just because of the way I've been treated in the service,shuttle,and parts Dept. Thank you so very much More

Interesting Once the dealership knew we were serious about our price we wanted, they figured out a way to meet our requirements. Before this step, it was a lot of Once the dealership knew we were serious about our price we wanted, they figured out a way to meet our requirements. Before this step, it was a lot of hoop jumping and disappointment. Experience before purchase could of been better. Allan M. With finance was by far the most professional, courteous, and down to earth employee we encountered. More

It could have been a lot worse I tried replacing the battery but NO POWER overnight. Thought alternator. Towed to dealership from repair shop where diagnostic test showed error code I tried replacing the battery but NO POWER overnight. Thought alternator. Towed to dealership from repair shop where diagnostic test showed error code they couldn't repair. Your service was fast and accurate. Repairs are usually pricey but it seemed very reasonable to have my Dakota Quad Cab back in operation. Thank you! More

Outstanding Service Lance Chapin was the service rep that provided .me with scheduling my vehicle to be serviced. He also kept me informed with how things were going with Lance Chapin was the service rep that provided .me with scheduling my vehicle to be serviced. He also kept me informed with how things were going with my vehicle while being serviced. There was a part that had to be ordered for the check engine light that was on. The part arrived in a timely manner in which it was installed which meant my vehicle would be returned to me without an extended delay. Lance has provided service for my vehicle in the past and has shown the same respect and courtesy to me each time I came in. More

Great family friendly dealership Thank you for an enjoyable car shopping experience. The team at Rick Hendricks Dogde are very professional, knowledgeable and truly care about the cu Thank you for an enjoyable car shopping experience. The team at Rick Hendricks Dogde are very professional, knowledgeable and truly care about the customer. Feels like family. Thanks and cheers More

Good service very friendly explain very fast service good location center very very clean watting area and coffee and water service and free wifi service clean very friendly explain very fast service good location center very very clean watting area and coffee and water service and free wifi service clean bathroom More

Excellent Service Great service, amazing communication with my customer service agent (Heather), she keep me informed on all, update on the situation and when will be f Great service, amazing communication with my customer service agent (Heather), she keep me informed on all, update on the situation and when will be finish. More

Frustrating expectation I'd called the service department and left a message with Heather regarding the error light on my dash. After an online chat, I was advised to stop by I'd called the service department and left a message with Heather regarding the error light on my dash. After an online chat, I was advised to stop by the service department. Stephen F. said it would take about an hour to repair. Monday, 11/4 @ 7:30AM my husband brought the vehicle. Upon arrival he was told at least 2 hours. 3 plus hours later he left with a rental and that car would ready later that day. Approximately 3 PM we called and were told it could take 2 weeks as there wasn't a replacement within the state! Strangely going from not one available to one found at another dealership and was already in my car at 4:30 PM, and could pick up car the next day! Everyone pleasant, but seems to be confusion within the communication and inventory departments! More