Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Absolutely awesome experience My experience was awesome. Kneico was easy to work with. He listened to what I said and located the perfect vehicle to fit what I wanted as well as my My experience was awesome. Kneico was easy to work with. He listened to what I said and located the perfect vehicle to fit what I wanted as well as my budget. More

Smooth recall service The service entrance was well marked and easily accessible. I was taken in on time for my appointment. However, my appointment was made and the part The service entrance was well marked and easily accessible. I was taken in on time for my appointment. However, my appointment was made and the part was not available to install on the day of my appointment so arrangements were made to make an easy pickup of my vehicle the next day. inconvenient for me for sure More

Excellent service on time as promised,happy with everything that was done.😀will go back next time for service and next time im looking for a new car. on time as promised,happy with everything that was done.😀will go back next time for service and next time im looking for a new car. More

Thought I had a perfect car! Noticed Jeep had body damage on it when I got back home on Monday. Passenger side back door has damage not noticed or pointed out by Hendricks. Now Noticed Jeep had body damage on it when I got back home on Monday. Passenger side back door has damage not noticed or pointed out by Hendricks. Now believe I paid too much. Also promised a full tank of gas that I did not get. I Noticed that all people at dealership were my best friend Friday during the purchase. Monday I felt a cold shoulder picking up the car which I spent over 23k for and paid cash. I was very disappointed overall. More

My new Salesperson! What I loved most throughout the entire experience was inter acting with Sharon Hester, the Salesperson that sold me my car. If I were ever looking f What I loved most throughout the entire experience was inter acting with Sharon Hester, the Salesperson that sold me my car. If I were ever looking for another car, I would only consider going back to RHCDJR because of her. Great customer service, very personal and warm demeanor, and up front from the very beginning. She made all the difference! More

Rear end replacement Lance was awesome called me nearly everyday to give me an update on my truck the workmanship was great I can’t complain I’m thankful for the way it tu Lance was awesome called me nearly everyday to give me an update on my truck the workmanship was great I can’t complain I’m thankful for the way it turned out thanks again lance your the man More

Will Perry did a great job and I have recommended 6 people to him. Anything I needed to know he inform me and made sure he got back right with me. did a great job and I have recommended 6 people to him. Anything I needed to know he inform me and made sure he got back right with me. More

Excellent customer service They Took care of all my needs in a timely manner and very friendly. This will be my home dealer for all my challenge needs. They Took care of all my needs in a timely manner and very friendly. This will be my home dealer for all my challenge needs. More

First maintenance Pretty quick turnaround. Got lucky with a next day appt in the morn. They even ran me to mcdonalds while I waited. It was only a hour wait if that. Th Pretty quick turnaround. Got lucky with a next day appt in the morn. They even ran me to mcdonalds while I waited. It was only a hour wait if that. They took good care or me. More

Service survey I give a 4 stars for Rick Hendricks Chrysler Dodge Jeep RAM Duluth. They don’t have the same Mopar Express Dept that I’m used to in NY and CA. But wit I give a 4 stars for Rick Hendricks Chrysler Dodge Jeep RAM Duluth. They don’t have the same Mopar Express Dept that I’m used to in NY and CA. But with the way they do the servicing, I was impressed and pleased with my service advisor and this dealership. They did take good care and the time frame was good. I only went there for a oil change and tire rotation only. More