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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,586 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,586 reviews

November 02, 2019

Taking care of my Ram 3500 Great facility and service. Professional all the way. Great customer lounge and kept informed of work progress. Outstanding online scheduling for serv More

by ltrucker135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Kneico Daniels, Heather Kratky
Nov 05, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ltrucker135, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. Thank you, and have a fantastic day!

November 01, 2019

I strongly recomended Carlos was very welcoming, and genuinely show interest in helping me, not only to buy a vehicle, but rebuild my credit and confidence. Thank you carl More

by Arexy Villareal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carlos
Nov 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Arexy Villareal, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2019

They worked on my desk from the time they open to the time c IGave them the highest rate because they worked as a team to get me into the car i wanted..and was very courteous to me More

by njhame98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos, Mark Jorsling
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Njhame98, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 01, 2019

Knowledgeable The representative Carlos was extremely helpful and very knowledgeable about vehicles I really appreciate all his help in making me decide which vehic More

by Nathaly
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nathaly, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

November 01, 2019

My first new car! Had a great experience with Kneico Daniel's, he really listened to my needs and got me a great deal on a vehicle that would work perfectly for me. More

by daniellebrocato23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Daniellebrocato23, thank you for your kind words and this wonderful review! Thank you so much again for your feedback! We hope you have a great day!

November 01, 2019

Carlos Santiago is a great sales person I enjoy talking to Carlos Santiago about future purchase of my dream vehicle, Carlos Santiago have a great reputation for outstanding quality, honesty More

by JSCFLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Santiago
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jscflow, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 01, 2019

Quick oil change service Got my oil changed in the Jeep in less then 1 hr. No appointment and no wait. Great customer service and comfortable waiting room. Thanks! More

by svetchnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Svetchnv, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

November 01, 2019

Look elsewhere for good service Bought my new Wrangler here just over a year ago. Every time I bring it in for service they fail to perform. They put in 6 quarts of oil even though More

by Yondu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, RICHARD PANNONE
Nov 18, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Yondu, it's upsetting to hear that your experience was anything but stellar. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 369-6704. We look forward to hearing from you.

November 01, 2019

Very easy and fast Kind service Easy work with them Fast service Good customer service Explain the problem well Comfortable waiting area But they need better bever More

by kajin280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Kajin280, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations! We hope to see you soon!

November 01, 2019

The worst service and integrity I’ve ever experienced Loved my sales rep, Zack...outside of him, I’ve literally had the worst experience at this place. I will never buy another car from this place More

by alishawilliams0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Rumph
Nov 18, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Alishawilliams0122 thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (678) 330-8375 at your earliest convenience and we will do our best to resolve this with you.

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