
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Poor follow up with requests Made an appointment to see a vehicle during my lunch hour and when i arrived it was on the "other lot". We drove to the other lot and it would not s Made an appointment to see a vehicle during my lunch hour and when i arrived it was on the "other lot". We drove to the other lot and it would not start. Rep called to have it jump started and the guy finally arrived 30 minutes later, Vehicle started up and sounded like it didn't have drop of oil in it - rep said "that's normal" - what?? Drove back to the dealer and left. Rep called me the next day and asked if i wanted to make an offer on the vehicle. No other follow up after that. More
New car The people were Very friendly people good service and good price my experience was a over all a good experience and I would recommend my friends and The people were Very friendly people good service and good price my experience was a over all a good experience and I would recommend my friends and family. More
Our salesperson made the experience great Will Perry was my salesman and he took very good care of me. Went in to buy a Dodge Challenger and he made sure I got all of the incentives for buying Will Perry was my salesman and he took very good care of me. Went in to buy a Dodge Challenger and he made sure I got all of the incentives for buying a new car and that the process was smooth. He took the time to explain the features of the car and the benefits of my service package. Very good experience here. More
Best service ever I am completely amazed by the service I received at Rick Hendrick DJC. There was no pressure from my salesman Nick S and even the sales manager was he I am completely amazed by the service I received at Rick Hendrick DJC. There was no pressure from my salesman Nick S and even the sales manager was helpful and polite. The finance dept was pain free and honestly gave me a better deal then I could have imagined. I wish I would have found them earlier on other car purchases. They honestly go above and beyond. More
Great service; Very helpful The service was great. They worked with me to find exactly what I wanted and negotiated the price to fit my budget. I would recommend this dealership The service was great. They worked with me to find exactly what I wanted and negotiated the price to fit my budget. I would recommend this dealership to anyone look to purchase a new or pre-owned vehicle. More
Angel Licea was wonderful to work with I had visited other dealerships looking for just the right car and I found it here at Hendricks. If you go there I reccomend Angel as your sales guy. I had visited other dealerships looking for just the right car and I found it here at Hendricks. If you go there I reccomend Angel as your sales guy. More
Speedy oil change Professional, speedy service even though I was 40 minutes early for my appointment. Waiting area clean and inviting. All staff walking through waiting Professional, speedy service even though I was 40 minutes early for my appointment. Waiting area clean and inviting. All staff walking through waiting area polite and courteous. More
Nice experience It was a nice experience. Ranesha was very helpful. Price was good. Every body was very friendly. Service department Team is also great. Thank you It was a nice experience. Ranesha was very helpful. Price was good. Every body was very friendly. Service department Team is also great. Thank you More
Great Service! Took truck in due to strange tick. When I picked it up it sounded like new. Very satisfied with service. Service advisor Lance was great at well! Took truck in due to strange tick. When I picked it up it sounded like new. Very satisfied with service. Service advisor Lance was great at well! More
Warranty service with extended warranty Great help and excellent customer service...darrell took care of all of my problems with my durango in a reasonable time frame...no complaints from me Great help and excellent customer service...darrell took care of all of my problems with my durango in a reasonable time frame...no complaints from me. More