Back

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,586 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

Directions

By Type

Showing 6,586 reviews

October 20, 2019

Replacement of recall part The replacement took longer than expected due to complications. Once I got my car back , the charging adapter underneath my radio no longer worked. M More

by rhbaby82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rhbaby82, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2019

Saleslady was great and made the purchase pleasant. I would recommend this dealership to my friends and family. Buying from this dealership was a good experience and overall everything went smooth and t More

by brandonlargeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brandonlargeman, thank you for the high star rating! We look forward to your next visit! Take care!

October 19, 2019

I went to get service has get more service Yes good idea get service well u bye ur car... But @ the sametime becarefully... Wif the cars.... Then they still gave me good service.. To the ebd More

by Hello@kitty1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello@kitty1, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2019

Great experience I love the fact that Rick Hendricks Chrysler take time to explain step by step the process, the sale agents are super professional, with a positive at More

by marvinsantos5331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Lyn Sheppard
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Marvinsantos5331, it's experiences like yours that really keep us motivated! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 19, 2019

Good service with Lance Lance was very kind and helpful. He is a very good people person. He made sure everything was taken care of and i was well informed during the proces More

by bhpayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bhpayne, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

October 19, 2019

392 Scatpack Awesome dealership!!!! They turned my situation around and I left a happy man. 5 STARS ALL AROUND!!! Highly recommend them to anyone in the market fo More

by HASANYATES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanzi Watts, Mark Jorsling, Angel Licea
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hasanyates, thank you for sharing your positive experience! We can't wait to see you again, have a great day.

October 18, 2019

Nice work on oil change, but no car wash? I was a bit disappointed that my car was not washed prior to pickup. Every other dealer I have dealt with has run my vehicle thru the wash prior to pi More

by rvujovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Oct 19, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rvujovich, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 18, 2019

They do not return calls. Leave customers hanging. Warranty work was promised in 5 days...took 10. Couldn’t get answers. Service dept does not care about their customers . I guess they don’t want to More

by avoconor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Heather Kratky
Nov 05, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Avoconor, we truly appreciate your honest feedback.

October 17, 2019

very rude Everytime I call and need help they seem to be very unhelpful, I have gotten 2 car from them but my next car I will go somewhere else More

by kimmy_durango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson
October 17, 2019

Never visit on a Friday! The wait for financing was a little lengthy,I didn't receive a full tank of gas(had,I known that I would've came back another day the car I left was More

by idosweets76
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Taylor Stewart
Oct 18, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Idosweets76, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! Thank you again for the great review!

...
505
...