Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Customer Service So Unsatisfactory I asked to speak with a manager several times, still have not been able to speak with them. Every time my service person tells me he is busy or he can I asked to speak with a manager several times, still have not been able to speak with them. Every time my service person tells me he is busy or he can’t talk. I believe when a customer can not talk to you ask ask for a manager they should be granted the opportunity. I will never purchase a Vehicle frim then again. I will make sure i write my review with the better business bureau as well. More

Good experience Rick Hendrick makes it easy to do an oil change with there Express Oil Change Lone. No need for an appointment. The wait is usually an hour or a littl Rick Hendrick makes it easy to do an oil change with there Express Oil Change Lone. No need for an appointment. The wait is usually an hour or a little more. Coffee/water/TV/play area for kids available. More

Car Buying Helpful and works with you to find the car that you are looking for. The entire place works together to make the purchase as seem less as possible Helpful and works with you to find the car that you are looking for. The entire place works together to make the purchase as seem less as possible More

Heather and Brad a tech are superstars I pulled up with no appointment, Brad (a tech) saw I was waiting and asked if I had been helped and walked me over to Heather. She said they were supe I pulled up with no appointment, Brad (a tech) saw I was waiting and asked if I had been helped and walked me over to Heather. She said they were super busy and she would still squeeze me in to be seen (oil change and warranty concerns) was in and out within 45mins and all my warranty stuff was taken notes and scheduled for a later date. Great experience More

Oil change tire rotation Appt was at 12:30 arrived on time. Was there til 3:30 for just an oil change and tire rotation? Attended was very polite though. Hoping it doesn Appt was at 12:30 arrived on time. Was there til 3:30 for just an oil change and tire rotation? Attended was very polite though. Hoping it doesn't take 3 hrs for oil change and tire rotation on next visit. More

Lies on top of lies When I first came in about the vehicle I was interested in.. they want to put me in older dodge charger which I didn't like. Then when I choose the ca When I first came in about the vehicle I was interested in.. they want to put me in older dodge charger which I didn't like. Then when I choose the car I like I stated to Ricardo can he put my previous loan which was $2900 on the back end of my payments he stated yes. And even the manager said yes. But now I'm paying 2 carnotes equal up to 1400 .. worst experience ever and will never refer anyone else More

First Time is a Charm! If you’re looking for a amazing sales person in Duluth area when you go to buy your Jeep/Dodge/Chrysler don’t hesitate to ask for Aiyahna at Hendricks If you’re looking for a amazing sales person in Duluth area when you go to buy your Jeep/Dodge/Chrysler don’t hesitate to ask for Aiyahna at Hendricks. She is new but knowledgeable , great personality overall amazing. Myself and my husband did not just by one car with her we purchased 2 and both experiences were really great due to the sales person and her manager staff. So I want to say Thank you Aiyahna and keep up the great work. More

Great Experience This was my first time purchasing a Jeep vehicle and team made everything seamless. They were able to answer all of questions as well as finding the p This was my first time purchasing a Jeep vehicle and team made everything seamless. They were able to answer all of questions as well as finding the perfect Jeep for my needs. I definitely plan on referring others to this location. More

Great! Helped my mom purchase her very first new off the lot car. Came home super happy with something that worked for her lifestyle as well as financially. Helped my mom purchase her very first new off the lot car. Came home super happy with something that worked for her lifestyle as well as financially. Carlos was super friendly, patient, and professional. Simply a great visit. More

Buying my Sahara The whole experience was relaxed and casual. They made me feel like friends or family right away and gave excellent advise that ended up saving us hun The whole experience was relaxed and casual. They made me feel like friends or family right away and gave excellent advise that ended up saving us hundred of dollars. I highly recommend buying a vehicle here. More