Rick Hendrick Chrysler Dodge Jeep RAM Duluth

The Best Location! This Rick Hendricks Chrysler Dodge Jeep location is the best! Customer service from sales to the service department is phenomenal! Everyone is profess This Rick Hendricks Chrysler Dodge Jeep location is the best! Customer service from sales to the service department is phenomenal! Everyone is professional and efficient! More

Great I took my Jeep in at 7 am for an oil change, I was in and out and very satisfied that I wasn't sitting there all day. I was able to get on with the re I took my Jeep in at 7 am for an oil change, I was in and out and very satisfied that I wasn't sitting there all day. I was able to get on with the rest of my day. More

Problem solved Truck developed a wobble at speeds >55 MPH. Wheel found bent and they balanced tires which helped significantly. The recommended getting the wheel s Truck developed a wobble at speeds >55 MPH. Wheel found bent and they balanced tires which helped significantly. The recommended getting the wheel straightened and told me a place in Norcross could do solve the problem. More

Customer Service So Unsatisfactory I asked to speak with a manager several times, still have not been able to speak with them. Every time my service person tells me he is busy or he can I asked to speak with a manager several times, still have not been able to speak with them. Every time my service person tells me he is busy or he can’t talk. I believe when a customer can not talk to you ask ask for a manager they should be granted the opportunity. I will never purchase a Vehicle frim then again. I will make sure i write my review with the better business bureau as well. More

Good experience Rick Hendrick makes it easy to do an oil change with there Express Oil Change Lone. No need for an appointment. The wait is usually an hour or a littl Rick Hendrick makes it easy to do an oil change with there Express Oil Change Lone. No need for an appointment. The wait is usually an hour or a little more. Coffee/water/TV/play area for kids available. More

Car Buying Helpful and works with you to find the car that you are looking for. The entire place works together to make the purchase as seem less as possible Helpful and works with you to find the car that you are looking for. The entire place works together to make the purchase as seem less as possible More

Heather and Brad a tech are superstars I pulled up with no appointment, Brad (a tech) saw I was waiting and asked if I had been helped and walked me over to Heather. She said they were supe I pulled up with no appointment, Brad (a tech) saw I was waiting and asked if I had been helped and walked me over to Heather. She said they were super busy and she would still squeeze me in to be seen (oil change and warranty concerns) was in and out within 45mins and all my warranty stuff was taken notes and scheduled for a later date. Great experience More

Oil change tire rotation Appt was at 12:30 arrived on time. Was there til 3:30 for just an oil change and tire rotation? Attended was very polite though. Hoping it doesn Appt was at 12:30 arrived on time. Was there til 3:30 for just an oil change and tire rotation? Attended was very polite though. Hoping it doesn't take 3 hrs for oil change and tire rotation on next visit. More

Lies on top of lies When I first came in about the vehicle I was interested in.. they want to put me in older dodge charger which I didn't like. Then when I choose the ca When I first came in about the vehicle I was interested in.. they want to put me in older dodge charger which I didn't like. Then when I choose the car I like I stated to Ricardo can he put my previous loan which was $2900 on the back end of my payments he stated yes. And even the manager said yes. But now I'm paying 2 carnotes equal up to 1400 .. worst experience ever and will never refer anyone else More

Buying my Sahara The whole experience was relaxed and casual. They made me feel like friends or family right away and gave excellent advise that ended up saving us hun The whole experience was relaxed and casual. They made me feel like friends or family right away and gave excellent advise that ended up saving us hundred of dollars. I highly recommend buying a vehicle here. More