Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Best experience when purchasing a car We were very pleased with our experience with the staff and dealership at rick hendrick cdjr Duluth. We have purchased 3 vehicles within the last year We were very pleased with our experience with the staff and dealership at rick hendrick cdjr Duluth. We have purchased 3 vehicles within the last year from your dealership More

Quick and easy Jeep did a great job of getting my car in and out. The service was quick and quality. The service team was also very responsive and knowledgeable. T Jeep did a great job of getting my car in and out. The service was quick and quality. The service team was also very responsive and knowledgeable. Thank you More

Dealing with me ( the customer) was great Nice experience, hot in and out 1hour half Need an Alignment done I'll be back Friday Hopefully the service is good..Good working with Heather..Do f Nice experience, hot in and out 1hour half Need an Alignment done I'll be back Friday Hopefully the service is good..Good working with Heather..Do far no engine problems, truck Is fine 271,000 miles...looking forward to coming back More

They always get it Done! I have bought several vehicles from here. They always come through on getting the deal done! This last deal was exceptionally difficult But they worke I have bought several vehicles from here. They always come through on getting the deal done! This last deal was exceptionally difficult But they worked around the issues and came through! Their main goal was that at the end I was happy! I can't say enough good things about Zach and Todd!!! More

Amazing Wonderful customer service great staff. I would definitely shop here again. Staff are very energetic and always catering to our needs to make a great Wonderful customer service great staff. I would definitely shop here again. Staff are very energetic and always catering to our needs to make a great experience. More

Had a great time Was not planning on buying a car. I came in for service for my car and was just walking around looking at the new cars in the lot and Malvin greeted m Was not planning on buying a car. I came in for service for my car and was just walking around looking at the new cars in the lot and Malvin greeted me and had me test drive the cars .. some how I end up getting a new car ! It was fun taking picture with him with my new car. thank you More

Consistently great service! I have been coming to this particular location for sometime now and I am always completely satisfied with the work they do. From the customer service I have been coming to this particular location for sometime now and I am always completely satisfied with the work they do. From the customer service to the work done on my Jeep. Riaz worked on my car and I always appreciate his attention to detail and the care he takes when working with my car. I will continue to use this location even though I’ve moved further away! More

Customer service This process was great and speedy . Eric kept us entertained while waiting on the answers from the bank and also showed my family cars for future purc This process was great and speedy . Eric kept us entertained while waiting on the answers from the bank and also showed my family cars for future purchases More

Horrible service department I set a appointment for the recall they said the part would be there. I get there at 7am for them to tell me the part isn’t there and won’t be for a c I set a appointment for the recall they said the part would be there. I get there at 7am for them to tell me the part isn’t there and won’t be for a couple of weeks. The service advisor was not warming, helpful, nor did he act like he even cared to accommodate or comfort his customer! I reschedule get the part order get there for them to say they cover my rental, drop me off at the rental place only to find out I need a deposit in which I was not aware of as a first time car owner! I had to go back and get my vehicle because I had no available funds. Waited 30 mins for them To come get me I had to call back and they said there driver hadn’t got the message to pick me up yet because they can’t be on the phone while driving! The rental place ended up dropping me off back to the dealership! When I get there I ask my advisor to put gas in my car for the inconvenience he said sure but he had to wait for his manager to get out of the meeting because he had the card for gas! I go in to speak to the service manger he was horrible as well! Poor service looked at me like I was crazy and then asked why would they put gas in my car I’m supposed to know any place you need a deposit! He then goes and ask my service advisor and ended up saying they would put 10 in my tank! This service department is very poor! I asked to speak to the gm several times doing this and process left messages and still no call from nobody! Highly upset with this place! And to think jeep is my dream car! More

Great We have great service at this dealership. This is the 3rd car we have bought from them in a year. We will continue to use them in years to come and re We have great service at this dealership. This is the 3rd car we have bought from them in a year. We will continue to use them in years to come and refer anyone looking for a great experience purchasing a new car More