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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

August 31, 2019

The worst customer service you will ever experience in your Took my truck in for warranty work was given a rental three days later when I had to call in for an update they told me oh we forgot to tell you that More

by eric_norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin
Sep 15, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Eric_norton, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 369-6704. We look forward to hearing from you.

August 29, 2019

Superior quality service Phenomenal employees with superior quality service. The absolute best of the best, can’t say enough great things about Hendrick Dodge in Duluth. Alway More

by WISEBRANDON81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Sharon Hester
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Wisebrandon81, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 29, 2019

Was excellent This dealership have excellent services. The workers are great.will recommend family, friends to come to this location. Emloyeees have great work ethi More

by dochi60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester, Lance Chapin
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dochi60, thank you for the high star rating! Thank you, and have a fantastic day!

August 29, 2019

It was the best dealerships I’ve worked with Sharon and Steve are the salesman that I worked with they are very knowledgeable about the vehicle I was looking for they showed me all the great new More

by Jaydon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Sharon Hester
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jaydon33, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

August 29, 2019

19 Challenger Had the best experience ever! Kandi worked an amazing deal being I came in and Sharon finished it up for me! Make sure you ask for them both during yo More

by KANDIODUM10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kandi Odum, Sharon Hester
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kandiodum10, we really appreciate your positive review! Thank you again for leaving us this response!

August 29, 2019

Great customer service by Adonis Great people, great service. Highly recommend to get the car. Adonis is great there and they were straight forward about getting the car. Please visit More

by kashif.1k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adonis Martin, Chris Greene
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kashif.1k, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!

August 28, 2019

Complete DISASTER I usually do reviews whether its good or bad experience & First of all I don't think I'm gonna have enough room for my review!!!Purchased '16 Ram from More

by 20HEMI17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Schultz, Steve (Finance), Kenny (service), Todd Reed, Darrell Wilson
Sep 15, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi 20hemi17, we appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (678) 369-6704 so we can work towards a resolution. We look forward to hearing from you.

August 28, 2019

Great customer service Honestly compared to landmark dodge in Morrow, these guys are on a whole other level far superior than what landmark has to offer. I have to actually More

by NELOMSDMARCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nelomsdmarcus, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2019

Great I had great and quick service when I had my oil changed. Was able to schedule the same week and be in and out with in two hours. More

by ALIMCK93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Alimck93, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! We're looking forward to your next visit with us!

August 28, 2019

Unsatisfied The Sales Team tells you what they want to get you out the door. Not sure why the company uses the expense of making business cards! They NEVER retur More

by jaclen214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Kratky, Lance Chapin
Sep 15, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jaclen214, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact us at (678) 369-6704 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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