Rick Hendrick Chrysler Dodge Jeep RAM Duluth

The worst customer service you will ever experience in your Took my truck in for warranty work was given a rental three days later when I had to call in for an update they told me oh we forgot to tell you that Took my truck in for warranty work was given a rental three days later when I had to call in for an update they told me oh we forgot to tell you that you are responsible for the payment of your rental because your warranty doesn’t cover that. lance was my service advisor, worst employee they have, tried to get some help explaining the services and nobody would help me. Tried to pay for my truck and they would only take cash??!! I’m at a loss they have virtually no structure nobody who works there will help you with ANYTHING even when you have a fist full of cash. Do yourself a favor and go anywhere else I could only imagine how shady the sales people are More

Superior quality service Phenomenal employees with superior quality service. The absolute best of the best, can’t say enough great things about Hendrick Dodge in Duluth. Alway Phenomenal employees with superior quality service. The absolute best of the best, can’t say enough great things about Hendrick Dodge in Duluth. Always a great experience with these guys. Sharon and Steve are great to work with! Amazing team! Huge hearts! Great service! More

Was excellent This dealership have excellent services. The workers are great.will recommend family, friends to come to this location. Emloyeees have great work ethi This dealership have excellent services. The workers are great.will recommend family, friends to come to this location. Emloyeees have great work ethics . Very friendly More

It was the best dealerships I’ve worked with Sharon and Steve are the salesman that I worked with they are very knowledgeable about the vehicle I was looking for they showed me all the great new Sharon and Steve are the salesman that I worked with they are very knowledgeable about the vehicle I was looking for they showed me all the great new features the vehicle has. Both are very professional and both worked to get me the best deal on the vehicle I wanted. More

19 Challenger Had the best experience ever! Kandi worked an amazing deal being I came in and Sharon finished it up for me! Make sure you ask for them both during yo Had the best experience ever! Kandi worked an amazing deal being I came in and Sharon finished it up for me! Make sure you ask for them both during your car buying experience!! Awesome dealership that appreciates their customer while treating them with respect!! More

Great customer service by Adonis Great people, great service. Highly recommend to get the car. Adonis is great there and they were straight forward about getting the car. Please visit Great people, great service. Highly recommend to get the car. Adonis is great there and they were straight forward about getting the car. Please visit More

Complete DISASTER I usually do reviews whether its good or bad experience & First of all I don't think I'm gonna have enough room for my review!!!Purchased '16 Ram from I usually do reviews whether its good or bad experience & First of all I don't think I'm gonna have enough room for my review!!!Purchased '16 Ram from their sister store Carey, Nc. Signed paperwork 7/8/19, did not get our truck until 7/12/19. Was told many lies on delivery from the get go! Was told from Finance guy Steve & our sales Jeremy, that within 1st 30 days of purchase, any problems we will take care of. Had our truck 5 days & the front end started sounding like it was falling out & the front was squeaking every bump that was hit. We had our truck hmm maybe 5 days, dropped it off for them to tell us we needed wheel spacers!! So they put spacers on the front & at the time refused to put them on the back. Truck looked ridiculous. We went home, noise still there, had truck 3 days took it back for same issue. This time they say its the leveling kit that was already on the truck @ time of purchase. SOOOO they lower the front of the truck, SO now we have another problem the wheels are scrubbing! We call Maurice, leave 5 voicemails, we have yet to hear from that man. Long story short they had our truck 37 days!! We had it in our possession a total of 8 days on and off. We have now our bank involved along with the banks consumer compliance dept, I reached out to Mopar as well. During this time Scott Reed was notified, he said that truck will be repaired correctly & he will take care of 1st payment. Here we are 8/28/19, we got the truck back on 8/26/19 & we have yet to see our first payment thru the mail. I have emailed over and over again, just to get no response. The service manager, Darrell, is probably the rudest ever & I honestly believe their service dept has no CLUE what their doing. Yesterday 8/27/19, guess what. We're back to square one, the noise has resurfaced!!!! I would NOT EVER EVER recommend this place, not only for sales for especially not their d@#@ service dept. They waste your time & pretty much talk to their customers like they're stupid. My next step is reaching out to Silverbach Law Firm. SO CUSTOMERS BEWARE. More

Great customer service Honestly compared to landmark dodge in Morrow, these guys are on a whole other level far superior than what landmark has to offer. I have to actually Honestly compared to landmark dodge in Morrow, these guys are on a whole other level far superior than what landmark has to offer. I have to actually bypass landmark to get to Rick Hendricks but its definitely worth the extra mileage . More

Great I had great and quick service when I had my oil changed. Was able to schedule the same week and be in and out with in two hours. I had great and quick service when I had my oil changed. Was able to schedule the same week and be in and out with in two hours. More

Unsatisfied The Sales Team tells you what they want to get you out the door. Not sure why the company uses the expense of making business cards! They NEVER retur The Sales Team tells you what they want to get you out the door. Not sure why the company uses the expense of making business cards! They NEVER return phone calls. They make promises they can’t keep. I will never use this dealership again, and would not recommend it to anyone looking! More