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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

August 26, 2019

Customer Service Experience - Service Center Overall, not a bad experience. I called the day before, and made an appointment, and that process was super easy. Once I arrived, I was greeted by More

by lrhymes08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lrhymes08, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

August 26, 2019

Trade and buy Team was very reasonable on my trade in and gave me a good experience overall. Neiko was a pleasure to deal with and vehicle was as described. More

by hamilton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hamilton2, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

August 26, 2019

Amazing I went to the store looking for a Jeep Wrangler, but it was out of my price range. But they didn’t give up. They showed me cars and I found this littl More

by jyll_freeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanzi Watts, Mark Jorsling, Zachary Rumph, Gerardo Hernandez
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jyll_freeman, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2019

Was very easy and professional The place is very welcoming and my time there was well spent. Very easy process and very professional as well. Met my needs, talk about choices, price More

by marinstatehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Marinstatehouse, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 25, 2019

Good not great My vehicle is done but nobody came to the waiting room to let me know. I was there with my son most of the toys were broken, and we’re not clean. I More

by ZINNJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Sep 05, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Zinnjw, thank you so much for the positive review! If you're ever in need of more help, please let us know!

August 25, 2019

Good service but slow It should not take one hour 20 minutes for an oil change, especially when the drive-up lane says express oil change. There should be a dedicated bay j More

by atltodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Sep 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Atltodd, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth! We look forward to your next visit! Take care!

August 24, 2019

Good stuff Took it in, it’s a little on the pricier side, but overall experience was great! Lance was very helpful and he was kind yay More

by ktiffbrokemycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Aug 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ktiffbrokemycar, thank you for the high star rating! We're looking forward to your next visit with us!

August 24, 2019

Services Oil change and transmission fluid change... AC unit repairs. Heather is amazing, the techs still have yet to repair AC completely but I am MORE THAN P More

by jwvallone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Aug 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jwvallone, we really appreciate your feedback! We can't wait to see you again, have a great day.

August 24, 2019

2017 pacifica Service from Dustin was professional. Disappointed only that I had a deductible on my repairs that were under powertrain warrant. I did not buy an i More

by LARRY_BIELSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Aug 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Larry_bielski, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

August 24, 2019

Service Lance was amazing with educating us on what was going on. I would recommend him as a service advisor anytime. He also went out his way to follow up wi More

by DeeKnowsPhones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Aug 24, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Deeknowsphones, we are very happy to have provided you with such a positive experience! We hope you have a great day!

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