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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

August 06, 2019

Excellent service I would definitely recommend family and friends and encourage them to visit Ms.Hester and the other Hendrick family I was very pleased with the servic More

by FRELYNDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
August 05, 2019

Wonderful experience! I am really enjoying my Dodge Challenger! My Sales Person was knowledgeable, thorough, patient, experienced and kind. Thank you very much for workin More

by FELICIA.MCCORVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariah Thomas
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Felicia.mccorvey, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 05, 2019

Great Very good customer services. The sales department is wonderful and they are very knowledgeable and understanding. They walk you thru the whole process More

by jimmyparks30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Nick Singh
Aug 07, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jimmyparks30, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

August 04, 2019

Why I was charge for rotate tire? I was request for rotate tires but it didn’ Get done. But I did got charge for it The reason it did not rotate cause the tires depth was 3/32. More

by jistfishing1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Hoggins
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jistfishing1, thank you for the high star rating!

August 04, 2019

Great Experience and Extremely Helpful Mr. Troy was extremely helpful and patient. I got a 2019 Challenger with no problem, also with a great rebate deal. Thank y’all so much More

by PCARRG94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Dawkins , Kwanzi Watts, Kandi Odum, Mark Jorsling
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Pcarrg94, your satisfaction is our top priority. Thank you, and have a fantastic day!

August 04, 2019

Outstanding service, awesome deal I was treated with the utmost respect now ,I'm part of the Dodge family. Salesperson was awesome definitely knew his stuff, I would definitely buy ano More

by Ricky23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kneico Daniels
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Ricky23! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2019

Consumption test I’m always very satisfied with the service I receive. Most of the time I deal with Heather and she is great to work with. Very knowledgeable. More

by JWATERS8864
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Aug 05, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jwaters8864, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!

August 03, 2019

My new car Overall, for buying a car I have had better experience. The salesman was nice but the finance department was not the best. I had to come back to the d More

by berniciastewart5677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Veronica in finance , Steve Ostrovich, Nick Singh
Aug 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Berniciastewart5677, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to our Reputation Manager Tim at 678-330-8375 at your earliest convenience to discuss how we can turn this experience into a positive one.

August 03, 2019

I had a great experience with a quick turnaround They really helped me with the car problems I was having and were able to get me in a rental as they knew I had to travel out of state. I would recomm More

by steven.diedrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Steven.diedrickson, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

August 03, 2019

Replaced a broken air dam on my 2016 Charger I hit an object on the freeway and when I inspected the car discovered my air dam had been wrecked and was hanging by a thread. Hendrick Dodge was on More

by dpaulsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I don't remember who helped me but there were at least 4 service folks involved, plus parts., Darrell Wilson, Heather Kratky, Lance Chapin, Shekhar Gosai, Robert Helvey, Riaz Ali, Dustin Nelson
Aug 06, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Dpaulsen! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

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