Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,591 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,591 reviews
August 14, 2019
They took care of me Service is prompt and efficient I recommend the service to any new or old Dodge Jeep or Chrysler. Even for older Dodges Chryslers and jeeps.Heather a Service is prompt and efficient I recommend the service to any new or old Dodge Jeep or Chrysler. Even for older Dodges Chryslers and jeeps.Heather always helps me out. Big thumbs up More
by rjlove1180
Verified CustomerEmployees Worked With
Heather Kratky
August 13, 2019
Good experience until we signed them just ok Didn’t do much of a detail cleaning of used car and it was in empty. Got just one key. Closing process was good his whole desk was a computer screen. Didn’t do much of a detail cleaning of used car and it was in empty. Got just one key. Closing process was good his whole desk was a computer screen. More
by michelepowers2028
Employees Worked With
Steve Ostrovich
August 13, 2019
Our new 300 for years to come. We let our salesperson know right away we are looking at four models today before making the purchase. Kneico, showed us the 300, and didn’t apply any We let our salesperson know right away we are looking at four models today before making the purchase. Kneico, showed us the 300, and didn’t apply any pressure. When we narrowed the selection down to two, he was glad to show all of the features of the 300 with knowledge and details of the car. His presentation of the product was honest and sincere, which helped us with our final decision. I More
by GLENTEXASREDDOG
Employees Worked With
RICHARD PANNONE, Kneico Daniels
August 13, 2019
Get the work done, just hard to contact It is near impossible to get a hold of the service department, leave multiple messages (Lance's voicemail it goes to) and no return calls and no answe It is near impossible to get a hold of the service department, leave multiple messages (Lance's voicemail it goes to) and no return calls and no answer to emails. Dropping off and picking up are easy but they ignored my notes on my service request to look at other items again just showing that they do not use their email or website services very much I am assuming. Better to walk in and speak with someone. More
by Unloadingwhale
Employees Worked With
Kenneth Coggins
August 12, 2019
Great Experience Overall my experience with Rick Hendrick Dodge in Deluth was very positive. There was no pressure and Mariah helped me find the right vehicle, while a Overall my experience with Rick Hendrick Dodge in Deluth was very positive. There was no pressure and Mariah helped me find the right vehicle, while answering all of my questions and assisting through the process. More
by Nissan2016
Employees Worked With
Kneico Daniels, Mariah Thomas
August 11, 2019
Excellent customer service Everyone at the dealership was amazing especially Mariah Thomas. She was very friendly and professional. I told her what I was looking for and the fir Everyone at the dealership was amazing especially Mariah Thomas. She was very friendly and professional. I told her what I was looking for and the first truck she presented to me was exactly what I was looking for. The whole staff was great and I had an amazing experience. More
by papaleanthony
Employees Worked With
RICHARD PANNONE, Mariah Thomas
August 11, 2019
Best service and new car purchase experience to date Felipe the salesman and Steve Ostrovitch the manager are the best ! Been a loyal returning customer and highly recommend to anyone !! Normally I am ve Felipe the salesman and Steve Ostrovitch the manager are the best ! Been a loyal returning customer and highly recommend to anyone !! Normally I am very nervous due to paying too High for a product etc . But with these two guys and their exceptional customer care , I did not even have to bargain a price . They truly treated me like they would want someone to treat them or their family . And that is most important ! More
by larry mcclam
Employees Worked With
Steve Ostrovich, Felipe Ortiz
August 11, 2019
Excellent Service All I can say is I had a issue with my wife’s Jeep or so we thought I brought it into your facility and was greeted by Heather she explained to me wha All I can say is I had a issue with my wife’s Jeep or so we thought I brought it into your facility and was greeted by Heather she explained to me what the technician would be doing to diagnose and or duplicate our concern she walked me through every step of your process and was very informative even though there were no faults stored the technician went above and beyond to check my wife’s jeep’s Transmission fluid just to be sure there was nothing wrong there. We will be coming back for service due to Heather and her technician if I could rate 10 stars I would Thank you More
by michael.kiefer
Employees Worked With
Heather Kratky
August 11, 2019
Great customer service with a smile 110% customer service. Knowledgeable and patient. Greeted with a smile. I will always have my truck service at Rick Hendrick Chrysler Dodge Jeep R 110% customer service. Knowledgeable and patient. Greeted with a smile. I will always have my truck service at Rick Hendrick Chrysler Dodge Jeep Ram Duluth More
by RHONDA_SCHOFIELD
Employees Worked With
Dustin Nelson
August 11, 2019
Best Dealership and Service Ever I love coming to Rick Hendrick..They are always courteous and prompt. I have several cars and each time the experience has been great and quick..I get I love coming to Rick Hendrick..They are always courteous and prompt. I have several cars and each time the experience has been great and quick..I get the same experience when the cars are serviced...They will continue to get my business... More
by walker1255
Employees Worked With
Dustin Nelson
