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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,568 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,568 reviews

July 20, 2019

Great people and price People here are extremely nice, and are generous with their price (if you are reasonable). Also, this dealership is highly advanced, since it's the fi More

by Steven Zhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Venturini, Steve Ostrovich
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Steven Zhu, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

July 20, 2019

Your dishonesty is disappointing many people including me!! I have had oil consumption problem. The service department told me to come back after 500 mile run for a test. So I did three times of the 500 mile More

by e KONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Robert Helvey
Aug 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

E Kong, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (678) 369-6704 so we can assist you further.

July 20, 2019

Owner As for as service is concerned so far everything has been great with my vehicles and this was the first time working with Dustin he did a great job lo More

by rebritton42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rebritton42, your satisfaction is our top priority. We're looking forward to your next visit with us!

July 19, 2019

Great Customer Service As soon as you drive in, There is always someone there to great you! While waiting, I would recieve updates on my vehicle. Heather provided great Cust More

by llbrown79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Llbrown79, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2019

Oil change. 30K maintenance service My service adviser , Dustin was very helpful. He explained everything in detail. I needed more service than originally scheduled. He got everything ta More

by moni_mejia1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Moni_mejia1, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! We look forward to your next visit! Take care!

July 19, 2019

Great Every question I had was answered. Oil change was quick. Staff was friendly, patient, and knowledgeable . Very friendly environment. I had questions a More

by blackbrandon1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Blackbrandon1986, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2019

Oil change review Great service every time i come they are very fast and efficient with my car definitely will recommend this dealership to my friends and family. thank More

by LEAYLEVY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Leaylevy59, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2019

Oil Change Service He was super nice and very professional! He made sure to work with me and my schedule and understood that I have to drive almost 2 hours to get there. More

by daleybarron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Nelson
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Daleybarron, we really appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

July 19, 2019

Great staff Bought a new vehicle here and left feeling like I got a much better deal than competitors I visited previously to my visit. Happy customer! More

by lsavage1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto and Antoine
Jul 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Lsavage1117, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

July 19, 2019

Worse customer service experience Completely dissatisfied and have no desire to ever return to this location. Staff was unprofessional and rude in my last experience. Darrell Wilson t More

by ALYCE.KEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Reed, Darrell Wilson, Shekhar Gosai
Aug 12, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Alyce.keys, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (678) 369-6704 so we can work towards a resolution. We look forward to hearing from you.

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