Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Great experience !!! Heather was amazing, throughout the process she keep me updated and aware of what was going on. Detailed best and worst case scenarios for my problems Heather was amazing, throughout the process she keep me updated and aware of what was going on. Detailed best and worst case scenarios for my problems. She was great! More

Excellent customer services very helpful easy to deal with she knows how to deal with customers clean dealership up to date on time easy to get an appointment customer services very helpful easy to deal with she knows how to deal with customers clean dealership up to date on time easy to get an appointment More

My experience I had a wonderful experience getting my vehicle serviced. Dustin informed me about what was happening every step of the way, and was very friendly wit I had a wonderful experience getting my vehicle serviced. Dustin informed me about what was happening every step of the way, and was very friendly with answering any questions that I had about the service. All the work was done in a timely and professional manner. More

Experience Ortiz was great, had issues with finance department & being charged for a part that was not needed for my vehicle, but it was corrected two days later Ortiz was great, had issues with finance department & being charged for a part that was not needed for my vehicle, but it was corrected two days later. More

Problem not fixed. I brought my daughters car in diagnose check engine light so we could get her tag. After 8 days they called to say it was fixed , drove to emissions p I brought my daughters car in diagnose check engine light so we could get her tag. After 8 days they called to say it was fixed , drove to emissions place only for the check engine light to come back on. Failed emissions, took the car back within 1 hour after I picked it up. 6 days later, still not hearing from anyone, we drove the the dealership to get the car and take it some where else. Still, 2 weeks later, no one has contacted us. I left 2 messages before picking the car up with no return call from anyone. More

Exceptional service Service was exceptional. Mariah answered all of my questions with precision. Mariah and Ariel were Great. They made the buying process nice and easy. Service was exceptional. Mariah answered all of my questions with precision. Mariah and Ariel were Great. They made the buying process nice and easy. I would not only recommend this dealership to someone, but especially to Mariah. More

Awesome Lance was recommended to me from a mutual of his and of mine. Things worked out perfectly! I”ll be seeing you again in the near future Thanks Lance was recommended to me from a mutual of his and of mine. Things worked out perfectly! I”ll be seeing you again in the near future Thanks More

He cares Never used this Dealership before. Started off a little shaky but Dustin took my file to the Service Manager which reached out to me to make sure tha Never used this Dealership before. Started off a little shaky but Dustin took my file to the Service Manager which reached out to me to make sure that I was comfortable with the analysis and work to be done. They pushed my Jeep up several days to accommodate me which I greatly appreciated. They delivered and so far so good. Highly recommend Dustin and this Dealership More

Excellent and very professional experience They sale staff are ver Very knowledgeable and very helpful. Melvin was a great help and showed great patience throughout the whole process. I would r They sale staff are ver Very knowledgeable and very helpful. Melvin was a great help and showed great patience throughout the whole process. I would recommend this dealership to my friends. More

Service Overall great customer service a d was helpful in explaining concerns to me. She was helpful in making sure I recieve my free oil change fir prior su Overall great customer service a d was helpful in explaining concerns to me. She was helpful in making sure I recieve my free oil change fir prior survey. More