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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

June 09, 2019

Chrysler 200 Great prices and service, really worked with me on my trade and gave great pricing on a 2017 Chrysler 200 with low miles! Very happy I found this dea More

by tbone2439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Piyarat
Jun 16, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2019

Another great experience w Ali and srvc dept Came in for oil change on my Dodge Challenger And was glad to see that Ali was working. I came in before to the same service center and had the plea More

by ATLFALCON404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Riaz Ali
Jun 16, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Atlfalcon404, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. We hope to see you soon!

June 09, 2019

Always excellent customer service Every time I go to the service area it’s a great experience. Everyone is so helpful and courteous. The wait was a little longer than usual but it wS More

by rosamgaudin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jun 16, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Rosamgaudin1, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. We hope you have a great day!

June 09, 2019

Awesome customer service! Sharon was an awesome sales representative. She worked to ensure we not only got what we needed but that the overall experience was memorable. I would More

by EDWOODS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Jun 16, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Edwoods0, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2019

Got a new car!!???? Getting the car was a success thanks to Mr. Gomez. But just got tag after more than 2 weeks. Also lights coming on in car making me wonder if car wa More

by TOOSHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Gomez
Jun 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tooshy, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2019

Worst Experience Ever Customer service is not these guys specialty. I purchased a unit from these guys for my business and it was smooth at the beginning. However once they More

by AKM386
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Felipe Ortiz, Kneico Daniels
Jun 22, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Akm386, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at 470-489-0985 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 08, 2019

Kevin was excellent. Attentive and patient. Only one thing I was concerned about. Left voice mail no return call my daughter and I fixed the problem. When electrical harness was installed with More

by ‘B’
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello ‘b’, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 08, 2019

Oil change I really don’t have any thing to say, don’t know what quality of work is being done cause we, “the customer “ cannot see mechanic do his or her work, More

by PJGOMEZ.PETER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Jun 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Pjgomez.peter! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!

June 06, 2019

Great Service! I’ve continued to receive Great Service at this location by professional staff and mechanics that actually speak to you and acknowledge your presence More

by NATZAC2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Coggins
Jun 14, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Natzac2017, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 06, 2019

Poor service experience I called the dealership to confirm they had the parts to complete a recall after 3 weeks of waiting with no one reaching out. They said they did so I More

by MKHARWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Kratky, Shekhar Gosai
Jun 21, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Mkharwart, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Hendrick Chrysler Dodge Jeep RAM Duluth 678-710-3896 Ask for Rob!

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