
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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GREAT SERVICE, EXCELLENT FOLLOW UP, EASY AND NO PUSHY SALES RICH AND THE TEAM AT HENDRICK DID A GREAT JOB TAKING CARE OF OUR WARRANTY AND RECALL WORK ON OUR PACIFICA. THEIR TEAM WAS PROFESSIONAL AND CALLED EVER RICH AND THE TEAM AT HENDRICK DID A GREAT JOB TAKING CARE OF OUR WARRANTY AND RECALL WORK ON OUR PACIFICA. THEIR TEAM WAS PROFESSIONAL AND CALLED EVERY TWO DAYS TO PROVIDE US WITH A PROGRESS REPORT. LOANER VEHICLE WAS NICE AND WE WERE KEPT INFORMED EVERY STEP OF THE WAY! EXCELLENT EXPERIENCE More
2019 Ram Limited All the people I worked with were very knowledgeable,helpful, pleasant to work with. I told them what I was looking for and what I expected to pay an All the people I worked with were very knowledgeable,helpful, pleasant to work with. I told them what I was looking for and what I expected to pay and if they didn’t think that was possible then we would not waist each others time, they said that what I wanted was doable and went about fulfilling my request. I did not feel as if I was being pressured but instead they were working hard to meet my requirements My (client advisor) salesman was Melvin Sanchez and the New car director was Rich Pantone, could not have found two better people to work with, would not have bought a vehicle that day without their knowledge and willingness to work with me on what I wanted More
Amazing experience The staff was so amazing, helpful, and honest. You could tell that they were going above and beyond to help me and I appreciate them so much. I had an The staff was so amazing, helpful, and honest. You could tell that they were going above and beyond to help me and I appreciate them so much. I had an amazing experience! More
Awesome Customer Service Let me start with Sharon and Malik Sharon was very sweet and considered my every needs. Malik kept the lines of communication open with me at every st Let me start with Sharon and Malik Sharon was very sweet and considered my every needs. Malik kept the lines of communication open with me at every step. Last but not least McDaniels was very wonderful he made me feel like he was looking out for my best interests. He listened to me and he over achieved everything I had asked of him. So I would recommend all of my girlfriends to buy a car from either one of these 3 individuals. I just want to take this tome out to say thank you Sharon, Malik, and especially you McDaniels. You guys freaking Rock!!!!!!! More
Great dealership I had a great experience purchasing my new vehicle. The staff were very friendly and helpful, I love my new Durango, and being a part of the Hendrick I had a great experience purchasing my new vehicle. The staff were very friendly and helpful, I love my new Durango, and being a part of the Hendrick family! More
Dealership With Outstanding Staff Sharon was "Top Notch" !! She was friendly, knowledgeable and very patient when it came to me making my decision on which vehicle to buy. Sales manage Sharon was "Top Notch" !! She was friendly, knowledgeable and very patient when it came to me making my decision on which vehicle to buy. Sales manager was also very helpful in explaining the numbers. After a few hours of negotiating, the process of financing was very easy and was explained well. Also, during the whole time I was there, every employee that I encountered was friendly and made time to make conversation. I'm really enjoying my 2019 Ram Rebel and feel like I can contact anyone for assistance in any department. I'm very impressed with all the "after sale' contacts from the dealership....emails, texts, phone calls, etc. to make sure I am well taken care of and satisfied. I'm glad to now be a part of the Rick Hendrick family. More
Oil change Great service. My wait time was between 30-45 minutes. I was out within an hour. I enjoy the courtesy car wash. Thank you for great employee. Great service. My wait time was between 30-45 minutes. I was out within an hour. I enjoy the courtesy car wash. Thank you for great employee. More
Taylor didn't rest until he found the car for me I can be a bit picky at times especially with big bn purchases but tayloe helped get me the price i wanted on a car i couldn't afford at least i thoug I can be a bit picky at times especially with big bn purchases but tayloe helped get me the price i wanted on a car i couldn't afford at least i thought i couldn't. More
Excellent! The service was speedy, comforting and affordable! By the time I had actually sat down it was time to leave. My service representative was highly resp The service was speedy, comforting and affordable! By the time I had actually sat down it was time to leave. My service representative was highly respectful, observant and mindful. This tentativeness is precisely what separates the elite customer service from those that are just collecting a check. Thank You Rick Hendrick CDJ More
Happy with my service. Team was great ! They Took care of my concern and I’m back on the road. It was a really straightforward process and I know where to take my Jeep in th Team was great ! They Took care of my concern and I’m back on the road. It was a really straightforward process and I know where to take my Jeep in the future. Cheers! More